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Innovation
Everything you missed at ConnectWise's IT Nation APAC 2022
This month
We’re bringing you exclusive interviews, new announcements, and the latest updates live from ConnectWise’s IT Nation APAC 2022 Event.
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Mergers and Acquisitions
ConnectWise launches into fintech space with new Wise-Sync acquisition
This month
The company has been a long-term partner in the ConnectWise channel ecosystem and will now play a crucial part in helping ConnectWise enter the automated payment service market.
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ConnectWise
BitTitan announces gold sponsorship of IT Nation APAC event
Last month
BitTitan has announced a gold sponsorship of IT Nation Connect Asia-Pacific, a three-day ConnectWise event beginning August 31.
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Cybersecurity
MSPs: You can’t manage what you can’t see
July 2022
MSPs must understand the limitations of their current processes before improving security posture. You can't manage what you can't see. However, that's not the only challenge.
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Cybersecurity
ConnectWise reveals cybersecurity updates and partnerships
June 2022
ConnectWise has unveiled new updates to its services and highlighted the importance of cyber insurance at its IT Nation Secure conference.
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Cloud
Ransomware hones in on MSPs for bigger payout, report finds
April 2022
Top MSP trends and insights have been revealed in the 2022 ConnectWise MSP Threat Report - the MSP industry guide focused on cybersecurity.
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ConnectWise
Video: 10 Minute IT Jams - An update from ConnectWise
March 2022
Greg Lalle joins us today to discuss the company's software suite for MSPs and reseller businesses, and what is happening in the A/NZ channel space currently.
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Digital Transformation
ConnectWise launches new virtual community for partners
February 2022
Revered software company ConnectWise has announced a collaborative platform for its partners.
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Customer experience
ConnectWise bolsters CX portfolio with SmileBack acquisition
December 2021
ConnectWise will now own and develop the SmileBack customer feedback system, which is designed specifically for the MSP market.
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Virtual Private Network
Remote work will be driven by managed services going forward
November 2021
Reflecting on the past year, it’s clear that remote work played a significant role in maintaining business operations across A/NZ.
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Cybersecurity
Seven key principles behind a robust cybersecurity practice
September 2021
Here are seven critical questions that TSPs should ask of their cybersecurity practice to help protect customers.
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Cybersecurity
The Magnificent 7: Critical functions that underpin every cybersecurity practice
August 2021
With this approach, technology services providers can build a robust cybersecurity practice that protects their customers’ businesses from cybercriminals.
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Cloud
ConnectWise expands APAC-focused team, extends partner support
August 2021
The roles will also provide locally-based support for partners, expanding the footprint of ConnectWise significantly across Australia and New Zealand.
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Cyber Threats
ConnectWise and SentinelOne bring greater cybersecurity to TSPs
July 2021
"We're proud to team up with SentinelOne and offer both of these EDR products available directly to our partners. Arming our partners with these critical cybersecurity tools is of the utmost importance.”
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Disaster Recovery
ConnectWise launches new BDR solution
June 2021
The company says that with this new Backup and Disaster Recovery offering, NOC services can save up to 90% of partners’ time per month managing backups.
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Partner Programmes
ConnectWise launches cybersecurity-based partner programme
May 2021
“Cybersecurity will represent about 50% of a TSPs revenue by 2022—but it can be challenging for TSPs to know where to start."
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RMM
Making security a focal point when building an MSP
May 2021
A successful transition can lead to enhanced efficiency, better service, and increased profit, writes ConnectWise SVP of international sales Gregg Lalle.
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Mergers and Acquisitions
ConnectWise snaps up Service Leadership, data-driven TSP consulting firm
February 2021
With the acquisition of Service Leadership, ConnectWise intends to deliver a clear, data-driven path to higher performance, designed and tested by industry leading experts.
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Cybersecurity
ConnectWise launches bug bounty program to bolster cybersecurity strategy
September 2020
“Crowdsourcing in this way represents a solid additional layer of security, and we clearly value the community's expertise and participation in helping us keep our products secure."
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Managed Services
SMBs seeking service providers in face of rising cyber threats
September 2020
SMBs are struggling with their cybersecurity solutions, with three quarters worried about being the target of a cyberattack in the next six months, and 91% considering using or switching to a new IT service provider if offered a better option.
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Partnerships
ConnectWise acquires Continuum and ITBoost
October 2019
Together, these moves aim to put more problem-solving resources, tools for efficiency, and fuel for growth in the hands of partners.
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Managed Services
New API improves Datto RMM integration with ConnectWise
March 2019
When combined with the ConnectWise API, Datto RMM partners can maintain an integrated, scalable, and secure management platform without self-hosting.
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Compliance
ConnectWise launches new security assessment tool for MSPs
March 2019
ConnectWise will also resell the Perch Community Defense Platform, purpose-built for MSPs.
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Remote Working
Opportunities abound with Connected Workspace revolution – are you ready?
September 2018
Ingram Micro has provided an eBook that provides insights from key vendors to help partners flourish in this burgeoning industry.