Eretail stories
Tips for better shipping in the borderless eCommerce landscape
Wed, 26th May 2021
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retailers
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online retail
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eretail
Here are the steps that e-tailers can take to optimise shipping processes to make it more efficient and cost-effective for all parties.
Future trends for parcel sending and eCommerce
Thu, 4th Mar 2021
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wfh
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cx
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martech
Shipping solutions that offer order management features, greater flexibility, and more visibility can help with cost management and optimising the customer experience.
Retailers must change mindset in wake of COVID-19
Wed, 17th Feb 2021
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online shopping
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online retail
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eretail
While the retail winners of 2020 have enjoyed a phenomenal rise in online sales, they should not get too smug about it.
Futuresource: COVID-19 - Innovative retailers reaping rewards
Mon, 5th Oct 2020
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apple
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crm
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cx
Opportunity beckons to upgrade supply chain processes, transform the consumer experience and build customer loyalty across the omni-channel landscape.
Körber to roll out ANZ’s largest deployment of autonomous robots
Mon, 28th Sep 2020
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inventory management systems
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eretail
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online retail
The project will see the leading online retailer roll out more than 100 autonomous mobile robots and is the largest deployment of its kind in ANZ.
Omnichannel retail outshines online-only during pandemic
Tue, 12th May 2020
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martech
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omnichannel
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open source
Although, the research shows that there is still plenty for all online retailers to work on to meet rising customer expectations.
Kiwis slow to jump on eWallet bandwagon
Fri, 11th Oct 2019
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martech
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commerce systems
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payment gateways
New data highlights that only 16% of all online purchases made in New Zealand in 2018 were via eWallet, with local adoption rates trailing the global average of 37%. Similarly, only 2% of instore retail payments were made via eWallet compared to 12% globally.
Research: e-retailers failing to deliver on promises
Thu, 13th Jun 2019
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crm
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cx
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martech
Rising customer complaints against online retailers reflect the perils of overly ambitious delivery services, says Tryzens.
The blurring line between online and physical retail
Thu, 7th Feb 2019
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crm
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cx
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martech
42% of Australian consumers have visited a store for the first time because of the enjoyable online digital experience the brand provided.
Protect your data at all costs, if this latest scandal is anything to go by
Tue, 17th Jan 2017
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smartphones
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cybersecurity
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martech
“By implementing these type of technologies, Showpo could have avoided a breach and the implications it will have on the organisation’s reputation.”
Deal or no deal - depends on website speed
Fri, 20th Nov 2015
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ixia
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online shopping
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eretail
Developments in eCommerce means retailers need to make sure their infrastructure is up to scratch or risk their customers going elsewhere.
Mobile transactions booming - and it's not just for pure online retailers
Tue, 25th Aug 2015
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juniper research
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eretail
Wi-Fi on public transport is driving mobile transactions, with Juniper Research warning online sales are not just for pure play online retailers.
Government moves on GST threshold to help Kiwi retailers
Mon, 3rd Aug 2015
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government
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eretail
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gst
"The current loophole hurts Kiwi businesses and is costing Kiwi jobs, and at the same time fundamentally undermining the integrity of the GST system."
E-retailers outdoing bricks and mortar
Tue, 21st Jul 2015
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nielsen
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eretail
“E-retailers have an advantage where they can pass real estate cost savings onto their customers to undercut the bricks and mortar businesses.”
Social media retail activities boosting online purchases
Fri, 17th Jul 2015
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open source
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facebook
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social media
Players such as Twitter, Facebook, Pinterest and Instagram have an impact on global e-retail figures, says Juniper Research.