eCommerceNews Asia - Technology news for digital commerce decision-makers

Eretail stories

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Tips for better shipping in the borderless eCommerce landscape
Wed, 26th May 2021
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retailers
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online retail
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eretail
Here are the steps that e-tailers can take to optimise shipping processes to make it more efficient and cost-effective for all parties.
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Future trends for parcel sending and eCommerce
Thu, 4th Mar 2021
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wfh
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cx
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martech
Shipping solutions that offer order management features, greater flexibility, and more visibility can help with cost management and optimising the customer experience.
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Retailers must change mindset in wake of COVID-19
Wed, 17th Feb 2021
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online shopping
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online retail
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eretail
While the retail winners of 2020 have enjoyed a phenomenal rise in online sales, they should not get too smug about it.
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Futuresource: COVID-19 - Innovative retailers reaping rewards
Mon, 5th Oct 2020
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apple
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crm
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cx
Opportunity beckons to upgrade supply chain processes, transform the consumer experience and build customer loyalty across the omni-channel landscape.
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Körber to roll out ANZ’s largest deployment of autonomous robots
Mon, 28th Sep 2020
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inventory management systems
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robots
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eretail
The project will see the leading online retailer roll out more than 100 autonomous mobile robots and is the largest deployment of its kind in ANZ.
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Omnichannel retail outshines online-only during pandemic
Tue, 12th May 2020
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martech
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omnichannel
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open source
Although, the research shows that there is still plenty for all online retailers to work on to meet rising customer expectations.
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Kiwis slow to jump on eWallet bandwagon
Fri, 11th Oct 2019
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martech
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commerce systems
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payment gateways
New data highlights that only 16% of all online purchases made in New Zealand in 2018 were via eWallet, with local adoption rates trailing the global average of 37%. Similarly, only 2% of instore retail payments were made via eWallet compared to 12% globally.
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Research: e-retailers failing to deliver on promises
Thu, 13th Jun 2019
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crm
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cx
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martech
Rising customer complaints against online retailers reflect the perils of overly ambitious delivery services, says Tryzens.
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The blurring line between online and physical retail
Thu, 7th Feb 2019
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crm
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cx
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martech
42% of Australian consumers have visited a store for the first time because of the enjoyable online digital experience the brand provided.
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Protect your data at all costs, if this latest scandal is anything to go by
Tue, 17th Jan 2017
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smartphones
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cybersecurity
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martech
“By implementing these type of technologies, Showpo could have avoided a breach and the implications it will have on the organisation’s reputation.”
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Deal or no deal - depends on website speed
Fri, 20th Nov 2015
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ixia
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online shopping
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eretail
Developments in eCommerce means retailers need to make sure their infrastructure is up to scratch or risk their customers going elsewhere.
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Mobile transactions booming - and it's not just for pure online retailers
Tue, 25th Aug 2015
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juniper research
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eretail
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uk
Wi-Fi on public transport is driving mobile transactions, with Juniper Research warning online sales are not just for pure play online retailers.
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Government moves on GST threshold to help Kiwi retailers
Mon, 3rd Aug 2015
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government
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eretail
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gst
"The current loophole hurts Kiwi businesses and is costing Kiwi jobs, and at the same time fundamentally undermining the integrity of the GST system."
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E-retailers outdoing bricks and mortar
Tue, 21st Jul 2015
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nielsen
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eretail
“E-retailers have an advantage where they can pass real estate cost savings onto their customers to undercut the bricks and mortar businesses.”
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Social media retail activities boosting online purchases
Fri, 17th Jul 2015
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open source
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facebook
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social media
Players such as Twitter, Facebook, Pinterest and Instagram have an impact on global e-retail figures, says Juniper Research.
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