Online retail stories
Loyalty Now lists digital loyalty program benefits for businesses
According to Loyalty Now, it's important to look for a flexible solution instead of a one-size-fits-all promise.
5 Reasons online retailers should embrace smart content management
In today’s rapidly evolving digital landscape, delivering a seamless and personalised customer journey across every touchpoint has become a critical necessity.
Using AI for that perfect fit: Overnight trend or household staple?
Most (if not all) retailers these days are using Artificial Intelligence (AI) or automation in many of their back-of-house or customer-facing services.
Megantic partners Deakin University to drive eCommerce
Megantic partnership with Deakin will give Victorian businesses the upper hand in driving growth amidst an eCommerce renaissance.
Similarweb’s fastest growing online brands for Australia in 2022
Similarweb has released its Digital 100, which ranks the top-performing digital domains for ten categories among Australian audiences.
Robust digital warehouse management crucial in Asia-Pacific
Thanks to a network of “cloud” stores, grocery and food delivery providers such as Foodpanda can arrange for these commonly requested items to get packed up and sent over in almost no time.
Hotel sector heads online to engage 'dynamic travellers'
Australia’s hotel sector is increasing its uptake of online commerce and technology, with direct bookings now one of the top two revenue drivers for the industry.
Only 4 in 10 shoppers completely trust retailers to fulfill orders as promised
A new survey confirms a large trust gap between shoppers and retailers.
Shopify survey: What 'going shopping' means to Australian consumers
According to Shopify APAC managing director Shaun Broughton, Australians haven’t quite broadened their definition of what a store is.
New sales tactics drive online retail in APAC market - Forrester
Asia Pacific’s online retail market will be worth $2.8 trillion by 2025, up from $1.7 trillion in 2020.
The double-edged sword of online retail
Retailers who fared better during the pandemic were those who had a head-start in their digital capabilities. But, for others, it was a race to catch up.
Leveraging technology to operate with confidence in the post-pandemic future
Having a unified digital and non-digital strategy, combined with unifying customer data, is how retailers can future-proof their business and succeed in a highly competitive market.
Tips for better shipping in the borderless eCommerce landscape
Here are the steps that e-tailers can take to optimise shipping processes to make it more efficient and cost-effective for all parties.
Retailers must change mindset in wake of COVID-19
While the retail winners of 2020 have enjoyed a phenomenal rise in online sales, they should not get too smug about it.
Kogan to maintain Mighty Ape staff, branding
With the acquisition of Mighty Ape, Kogan plans to make the most of its new asset by supporting the current team.
APAC retailers lagging in omnichannel capabilities
“It’s great to see APAC brands making significant progress in improving customer experience, however, currently they aren’t setting the bar high enough for a customer-centric strategy."
The retailer safety guide for the world of online shopping
Are you an online retailer? This guide details the threats that you need to be aware of to keep safe in the biggest ever year of online shopping.
Research: Aussie retail will never be the same
While 72% of Australian respondents prefer to shop in-store, more than any other country surveyed, 33% say they will now shop online more often.
Futuresource: COVID-19 - Innovative retailers reaping rewards
Opportunity beckons to upgrade supply chain processes, transform the consumer experience and build customer loyalty across the omni-channel landscape.
Körber to roll out ANZ’s largest deployment of autonomous robots
The project will see the leading online retailer roll out more than 100 autonomous mobile robots and is the largest deployment of its kind in ANZ.
Survey: poor backup planning can cripple online retail
New survey finds one in four retailers have permanently lost critical business data, damaging sales and revenue.
ComCom warns Becextech for breaches against Fair Trading Act
ComCom accuses Becextech of a number of breaches, including false price claims.
Retailers see immediate lift after Govt's COVID-19 level 3 announcement
The move is set to benefit consumers by providing more competition in the market and reducing prices.
Govt widens 'essential products' to include tech goods
New Zealand businesses are now able to sell ‘essential’ non-food consumer products such as computer equipment and mobile phones, while the country remains at Alert Level 4 lockdown.