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The latest digital commerce news for Asian businesses

Online retail stories

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eCommerce
Robust digital warehouse management crucial in Asia-Pacific
June 2022
Thanks to a network of “cloud” stores, grocery and food delivery providers such as Foodpanda can arrange for these commonly requested items to get packed up and sent over in almost no time.
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SiteMinder
Hotel sector heads online to engage 'dynamic travellers'
February 2022
Australia’s hotel sector is increasing its uptake of online commerce and technology, with direct bookings now one of the top two revenue drivers for the industry.
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Zebra Technologies
Only 4 in 10 shoppers completely trust retailers to fulfill orders as promised
November 2021
A new survey confirms a large trust gap between shoppers and retailers.
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Online shopping
Shopify survey: What 'going shopping' means to Australian consumers
September 2021
According to Shopify APAC managing director Shaun Broughton, Australians haven’t quite broadened their definition of what a store is.
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Online retail
New sales tactics drive online retail in APAC market - Forrester
September 2021
Asia Pacific’s online retail market will be worth $2.8 trillion by 2025, up from $1.7 trillion in 2020.
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eCommerce
The double-edged sword of online retail
August 2021
Retailers who fared better during the pandemic were those who had a head-start in their digital capabilities. But, for others, it was a race to catch up. 
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Data
Leveraging technology to operate with confidence in the post-pandemic future
June 2021
Having a unified digital and non-digital strategy, combined with unifying customer data, is how retailers can future-proof their business and succeed in a highly competitive market.
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Retailers
Tips for better shipping in the borderless eCommerce landscape
May 2021
Here are the steps that e-tailers can take to optimise shipping processes to make it more efficient and cost-effective for all parties.
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Online shopping
Retailers must change mindset in wake of COVID-19
February 2021
While the retail winners of 2020 have enjoyed a phenomenal rise in online sales, they should not get too smug about it.
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Mergers and Acquisitions
Kogan to maintain Mighty Ape staff, branding
December 2020
With the acquisition of Mighty Ape, Kogan plans to make the most of its new asset by supporting the current team.
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Omnichannel
APAC retailers lagging in omnichannel capabilities
November 2020
“It’s great to see APAC brands making significant progress in improving customer experience, however, currently they aren’t setting the bar high enough for a customer-centric strategy."
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Distributed Denial of Service
The retailer safety guide for the world of online shopping
November 2020
Are you an online retailer? This guide details the threats that you need to be aware of to keep safe in the biggest ever year of online shopping.
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Online retail
Research: Aussie retail will never be the same
November 2020
While 72% of Australian respondents prefer to shop in-store, more than any other country surveyed, 33% say they will now shop online more often.
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Apple
Futuresource: COVID-19 - Innovative retailers reaping rewards
October 2020
Opportunity beckons to upgrade supply chain processes, transform the consumer experience and build customer loyalty across the omni-channel landscape.
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Online retail
Körber to roll out A/NZ’s largest deployment of autonomous robots
September 2020
The project will see the leading online retailer roll out more than 100 autonomous mobile robots and is the largest deployment of its kind in A/NZ.
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Data Loss Prevention
Survey: poor backup planning can cripple online retail
June 2020
New survey finds one in four retailers have permanently lost critical business data, damaging sales and revenue.
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Commerce Commission
ComCom warns Becextech for breaches against Fair Trading Act
May 2020
ComCom accuses Becextech of a number of breaches, including false price claims.
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Government
Retailers see immediate lift after Govt's COVID-19 level 3 announcement
April 2020
The move is set to benefit consumers by providing more competition in the market and reducing prices.
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Noel Leeming
Govt widens 'essential products' to include tech goods
April 2020
New Zealand businesses are now able to sell ‘essential’ non-food consumer products such as computer equipment and mobile phones, while the country remains at Alert Level 4 lockdown.
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Christmas
Online shopping to reach tipping point this Christmas
December 2019
"With more Kiwis shopping online than ever before it makes sense for online retailers to look to increase their marketing reach and improve their advertising return on investment."
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Recruitment
New APAC managing director for Emarsys
December 2019
"Asia Pacific is one of the fastest-growing markets for Emarsys and Adam brings the industry knowledge and depth of retail understanding to steward the business in this exciting phase of growth."
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Commerce Systems
Black Friday alert: Financial botnets targeting eCommerce apparel sites
November 2019
Black Friday is arguably the most anticipated retail sales period in the world, when brands offer consumers the largest discounts and promotional offers.
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Cloud
Venafi uncovers suspicious retail lookalike domains using valid certificates
November 2019
The total number of certificates using lookalike domains is more than 400% greater than the number of authentic retail domains.
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Retailers
Buy Now Pay Later users ditching their credit cards
October 2019
"Buy Now Pay Later has changed the face of the way we pay for goods."