Stories by Aaron Crowe
APAC retailers are missing out on the benefits of personalisation technology
Wed, 2nd Jul 2025
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virtualisation
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digital transformation
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cx
APAC retailers risk missing out as personalisation tech boosts loyalty and sales, with early adopters like Tesco reaping significant rewards.
Loyalty laggards: Expert reveals which APAC sectors struggle with tech innovation
Thu, 12th Jun 2025
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cx
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martech
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airlines
Airlines, fuel, and quick-service restaurants in APAC lag in loyalty programme innovation, hindered by legacy tech and limited reward systems, says expert.
How ‘Cloud Adjudication’ benefits retailers in Southeast Asia
Thu, 8th May 2025
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cx
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martech
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commerce systems
Cloud-based adjudication boosts Southeast Asian retailers with fast, personalised offers, enhancing loyalty programmes and customer satisfaction across channels.