8x8 expands AI tools across business beyond contact centre
12 minutes agoThe move aims to help firms scale AI beyond siloed contact centres, as most organisations still struggle to deploy it across the enterprise.
Asian stories
Hyundai Card launches Alphabet Card for younger spenders
Younger South Koreans could get clearer savings on everyday spending as category-based credit cards gain ground over broad rewards schemes.
HDBank & TerraPay launch real-time Vietnam payments
Vietnamese customers and small firms will gain faster overseas transfers as HDBank taps TerraPay to reach 156 markets without overhauling systems.
RewardinMe launches AI agent for gamified marketing
Marketers across Southeast Asia can now use one tool to plan, create and optimise campaigns as RewardinMe folds AI into its gamified platform.
Singapore ransomware attacks aided by AI, Proofpoint finds
In Singapore, 68% of ransomware-hit organisations said AI made attacks more effective, as phishing and impersonation drove most incidents.
Adyen report finds Singapore shoppers split by age
Younger Singaporeans are driving higher retail spend, while payment errors and AI adoption are reshaping how retailers compete.
Fenergo launches Fen-AI platform for bank compliance
Banks could cut onboarding and compliance workloads as Fenergo's Fen-AI ties every AI action to a full audit trail for regulators.
Editor Interviews
Conversations with technology leaders, founders and operators.
Tech reinvent as Hejaz teases 'Wahda' superapp launch
Weeks before a planned August debut, the app aims to entice more than 2 billion Muslims with chat, video and faith-based AI tools.
Tue, 16th Jun 2026
Quantum computers aren't here yet. But the data threat is
Hackers are already stockpiling encrypted data for Q-Day, when quantum machines could break RSA and ECC in minutes.
Tue, 9th Jun 2026
Geotab using telematics and AI to reshape fleet management
Rising fuel costs and safety risks are pushing fleet operators to use Geotab telematics to cut idling, reroute trips and monitor fatigue.
Fri, 5th Jun 2026
AI use in life sciences focused on augmentation - for now
AI in life sciences is boosting workflows rather than replacing scientists, as firms navigate regulation, data risks and uneven adoption across markets.
Mon, 11th May 2026
Expert Opinions
More opinions →
Why Southeast Asia is becoming a global fintech growth hub
Rapid digital adoption and tighter regulatory frameworks are turning the region into a proving ground for new financial services models.
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Asia's agentic AI in banking: Trusted data will decide who wins
Banks could cut operating costs by 20% to 30% by 2028, but only if they fix duplicated, outdated customer records first.
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Fraud prevention for hospitality leaders: Tackling hotel booking fraud
Earlier checks on contact details could curb fake reservations, cut chargebacks and free hotel staff before rooms are wrongly blocked.
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ERP's next evolution isn't automation, it's creativity
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Latest News
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TBC Uzbekistan launches digital car loans in pilot mode
Selected customers can now secure vehicle finance in the app, with approval in a minute and delivery within 24 hours.
MoonPay launches PayBox for Claude & ChatGPT payments
Users can now approve AI-initiated payments in-chat, as MoonPay tries to make Claude and ChatGPT commerce safer and more seamless.
Panopto adds AI search & learning tools to video hub
Users of Panopto's video platform can now query archives in plain language and turn recordings into quizzes, boosting learning and analytics.
Wise links directly to PayNet for DuitNow QR in Malaysia
Customers in Malaysia can now pay with DuitNow QR in the Wise app, as the fintech gains direct access to the national payments network.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
David Shilovsky
Interview Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jacques-Pierre (JP) Dumas
Reviewer
With a background in media, JP is the definition of a tech nerd. After a stint as a journo, he's moved on to marketing but in his spare time, he still loves deep-diving into the best of tech, games, and films. You can chat to JP about anything from the latest console releases to supercomputer teraFLOPs and he'll be sure to have an opinion.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key. Previously living in Edinburgh, he's back in his hometown of Toronto.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Analyst Insights
Industry research and analysis from leading firms.
Corsearch names Todd Morris as Chief Executive Officer
Growing online fraud and counterfeits are pushing brand protection into the boardroom as Corsearch appoints Todd Morris as Chief Executive Officer.
Yesterday
DevRev launches Voice AI for customer support calls
Pressure is mounting on support teams to show AI results, as DevRev ties live calls to the records needed to solve queries.
Last week
Kore.ai names Uma Sandilya Chief Commercial Officer
The enterprise AI software provider is tightening accountability across sales, delivery and marketing as buyers shift to wider deployments.
Last week
Deepfake fraud attacks rise 180% as identity checks fail
Nearly one in 100 failed identity checks now involves deepfake material, as AI-generated fraud threatens banking, payments and online services.
Last month