Latest news

Researchers at Group-IB have uncovered that Classiscam, a sophisticated scam-as-a-service operation, has expanded to Singapore.

SC Ventures has launched Appro, a fintech startup, to simplify the retail banking user journey, aiming to foster greater efficiency in application processes for retail banking products.

KICKS CREW has selected Forter to help scale its global digital commerce operations.

New research from Akamai has found that a new threat actor is parasitising benign WordPress sites to execute an extensive PayPal phishing scam.

The operator of UNIQLO, Fast Retailing, has selected Adyen to power payments for its in-store and online checkout in multiple markets.

NOWPayments has launched a new network fee optimisation solution that analyses current network fees and picks the most profitable option out of the client's payout wallets.

Western Union has successfully implemented a strategic intelligent automation programme from SS&C Blue Prism and its certified partner, ISG.

Some of the new developments include hosted payment pages, and new and updated connectors to Salesforce, NetSuite, OneSource, Avalara and other enterprise systems.

A new report has revealed that 85% of customer service agents want to work full-time at home and not return to contact centre offices.

Corpay and fintech firm Triterras have announced a new collaboration between Corpay’s Cross-Border business and Triterras Inc.    

The collaboration sees CUHK Business School become the first business school as the authorised exam centre for Microsoft Certifications in Hong Kong.

Salesforce has announced new products for consumer goods companies to help brands navigate increasing market complexity more easily.

"The integration with Freshworks makes it fast and easy for businesses to have conversations with their customers within the Google apps."

Airwallex has launched an online payments app on Shopify, allowing merchants to integrate a gateway plugin on their online store to accept payments from their global customers.

Cyara has unveiled new chatbot testing features with the latest release of Cyara Botium, creating a solution for comprehensive, automated chatbot testing and assurance.

Intelligent Reach can now support Marketplacer marketplaces that want to sell their products through other places, such as Google and Facebook, eBay and Amazon.

LexisNexis Risk Solutions released the latest APAC edition of the True Cost of Fraud Study, which surveyed 387 risk and fraud executives.

New research by Abnormal Security has found a rising trend in financial supply chain compromise as threat actors increasingly impersonate vendors.

Consumers will engage with new brands across all channels, including online, in-store and social media, as long as the content is relevant and trustworthy.

Customers expect personalisation during every brand interaction but they don't trust brands to keep their personal data secure and to use it responsibly. 

Corpay's new partnership with PracBiz’s allows more than 4000 B2B suppliers on the latter's platform to use Corpay's global payments services.

NICE has announced the Summer 2022 release of CXone, which adds new capabilities that enhance journey orchestration and complete performance.

Marketplacer has accelerated its partnership with Adobe in order to further enhance the global commerce marketplace.

Mastercard's music album Priceless has been unveiled at the Cannes Lions Festival of Creativity and features 10 songs by 10 artists worldwide.

Forrester Research has named Pega a Leader among 11 competitors in The Forrester Wave: Core CRM Solutions, Q3 2022 report.

Forter and ShopBack have enhanced their partnership with the addition of better eCommerce security solutions for customers.

Havas Media Group says its Havas Market solution provides businesses with a strategic full-service eCommerce offering at a time when sales are increasingly moving online.

Salesforce has launched expanded financial services that offer more targeted and trusted automation to help teams unlock insights, deliver better customer service, and drive operational efficiencies.

FedEx Express' new alliance with eBay enables eBay sellers in APAC to sign up for a FedEx account and access the full spectrum of FedEx e-commerce delivery service options at competitive rates.

It is vital for businesses to maximise the value of every dollar by turning away as many fraudulent actors as possible without blocking good customers."

The latest Forrester report revealed that SAS received the highest score in the anti-money laundering category of 15 vendors.

"CIAM allows businesses to embed a secure identity layer into their consumer and SaaS applications, facilitating secure, seamless end user experiences."

"Even inexperienced workers without prior qualifications or experience had managed to pivot to new roles in coding as long as they are willing to upskill."

"Sitecore's move towards a composable SaaS offering for creating and delivering digital experiences is in line with what marketing teams are looking for.”

A two-month-long investigation by INTERPOL this year involved 76 countries and clamped down on organised crime groups behind telecommunications and social engineering scams.

We get our hands on a German design professional headset that many knowledge workers could benefit from.