Stories by Rob Hango-Zada
Battle for survival: Turning peak season learnings into 2025 strategies
Tue, 28th Jan 2025
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data analytics
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cx
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martech
Retailers face a survival battle in 2025, with economic pressures and customer expectations reshaping the e-commerce landscape following a strong 2024 peak season.
Turning inventory management and delivery into a peak season competitive advantage
Wed, 27th Nov 2024
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data analytics
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cx
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martech
Black Friday's rise in the UK has reshaped retail, with early seasonal spikes in orders urging businesses to perfect inventory and delivery strategies.
Deliver when it matters most: Retention and revenue this peak season
Wed, 9th Oct 2024
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cx
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martech
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inflation
As Cyber Weekend approaches, Australian retailers face increased pressure to enhance delivery services amid subdued spending and rising consumer expectations.
Consumer-centric delivery: The next frontier of retail success
Fri, 17th May 2024
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cx
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martech
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supply chain & logistics
As online shopping surges, the delivery experience is becoming key. Australian retailers must meet high customer expectations to ensure lasting loyalty.