Latest news
Alibaba Cloud to open second data centre in South Korea by 2025
Today
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dr
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hybrid cloud
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digital transformation
Alibaba Cloud will open its second South Korean data centre by June 2025 to boost AI and cloud services amid rising local demand.
Hisense to stream FIFA Club World Cup 2025 free on smart TVs
Today
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toshiba
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streaming
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red bull
Hisense will stream all FIFA Club World Cup 2025 matches free on its and Toshiba smart TVs via DAZN, enhancing global sports viewing with interactive features.
NiCE & AWS deepen AI partnership to power CX automation
Today
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digital transformation
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cx
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genai
NiCE expands its AI partnership with AWS to enhance CXone Mpower, bringing advanced AI-powered automation to customer experience workflows at enterprise scale.
AI & automation boost value of retail analysts amid old hurdles
Today
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ai
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pwc
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excel
AI and automation boost retail analysts' roles and job satisfaction, but outdated data methods still hinder full benefits, says new Alteryx report.
Puma & Adyen unify payments to enhance Asia Pacific retail
Yesterday
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fintech
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cx
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martech
Puma has partnered with Adyen to unify payment systems across Asia Pacific stores and events, boosting efficiency and delivering a seamless customer experience.
Consumers cut spending as inflation & tariffs hit groceries
Yesterday
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supply chain
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ai
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inflation
Rising inflation and tariffs are forcing global consumers to cut grocery spending, shift to discount retailers, and reduce purchases across several retail categories.
Grammarly adopts Gr4vy no-code platform to expand payment options
Yesterday
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fintech
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cx
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risk & compliance
Grammarly adopts Gr4vy’s no-code platform to expand its global payment options, enhancing flexibility and reducing transaction costs with over 400 methods.
NiCE launches CXone Mpower Agents to automate customer service
Yesterday
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uc
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digital transformation
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cx
NiCE launches CXone Mpower Agents, AI-driven tools designed to automate and streamline customer service across front, middle, and back-office operations.
AI Agents - The struggle to balance automation, oversight, & security
2 days ago
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devops
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fintech
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martech
Visa's plan to use AI agents for automatic payments sparks debate over security risks and whether consumers will trust machines handling their money.
NiCE & Snowflake partner to boost secure AI-driven data sharing
2 days ago
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uc
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data analytics
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digital transformation
NiCE teams up with Snowflake to enable secure, AI-driven sharing and automation of customer data, enhancing efficiency and personalisation across enterprises.
Adobe debuts AI tools for large-scale customer experience
2 days ago
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cx
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martech
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cdp
Adobe launches AI-powered tools for Customer Experience Orchestration, enabling businesses to deliver personalised, scalable marketing across multiple channels.
Does anyone know what a CDP is anymore?
3 days ago
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crm
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cx
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martech
Customer Data Platforms are evolving beyond marketing, becoming essential for unified data, AI readiness, and privacy compliance across enterprises.
Top Move rebrands as Wise Move to boost global expansion
3 days ago
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cx
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martech
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cleantech
Canadian moving service marketplace Top Move rebrands as Wise Move to unify its brand and expand globally with a transparent, digital-first platform.
Deputy names Ciaran Hale as Chief Technology Officer to drive AI
3 days ago
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data analytics
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digital transformation
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genai
Deputy has named Ciaran Hale as Chief Technology Officer to spearhead AI innovation and enhance technology for shift-based businesses globally.
Experts reveal how AI Agents impact retail, shopping and customer loyalty
Last week
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cx
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martech
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personalisation
AI agents will transform retail loyalty by acting as personal concierges, optimising offers, and demanding trust and transparency in shopping experiences.
Multiplier unveils COR for global contractor compliance
Last week
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licensing
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workforce management
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onboarding
Multiplier launches COR solution to simplify global contractor compliance, offering fast onboarding, region-specific contracts, and payments in 120+ currencies.
Southeast Asia startups shine at AppWorks Demo Day in Singapore
Last week
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digital transformation
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quantum computing
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ai
At AppWorks Demo Day in Singapore, 18 startups showcased AI, Web3 and deep tech innovations, highlighting Southeast Asia's rising influence in tech innovation.
Liftoff unveils AppRefinery for app insights & market trends
Last week
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gaming
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cx
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martech
Liftoff launches AppRefinery, an AI-powered platform offering developers deep insights into over 20 app categories to boost user engagement and growth.
Zespri launches Jam-Packed campaign to highlight kiwifruit nutrition
Last week
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kiwifruit
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zespri
Zespri has launched its Jam-Packed campaign across Asia-Pacific to educate consumers on the high nutrient density of kiwifruit amid rising convenience food consumption.
Freshworks launches Freddy AI Agent Studio for autonomous support
Last week
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saas
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digital transformation
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cx
Freshworks launches Freddy AI Agent Studio, enabling businesses to deploy autonomous AI agents for faster, no-code customer and IT support solutions.