Latest news - Page 115

A new report has revealed that 85% of customer service agents want to work full-time at home and not return to contact centre offices.

INTERPOL crackdown on telecom and social engineering scams results in 2,000 arrests and $50m of illicit funds intercepted.

Salesforce has launched Sales Cloud Unlimited, a new feature to help accelerate productivity with AI and automation.

Cheetah Digital has revealed new insights from its customer Starbucks, demonstrating the success of the company's relationship marketing platform.

Zoom hires Greg Tomb as new president, bringing over 20 years of experience from Google Cloud; will oversee go-to-market strategy and revenue efforts.

Singapore-based Xtremax is expanding into Australia with offices in Sydney and Melbourne; it has also appointed Luke McLean as senior business director.

VMware appoints Venkatesh Murali as Nascent Markets & Vietnam GM, tasked with driving business strategy and growth in the rapidly expanding region.

Movio, the data-driven movie marketing firm, has appointed Sarah Lewthwaite as CEO and Matthew Liebmann as chief innovation and data officer.

Varonis, an IT security firm, appoints Zane Lockley as ANZ channel director to build relationships and manage partners in securing valuable data.

Jeff Connolly appointed CEO of Thales Australia, taking the reins from retiring CEO Chris Jenkins, effective September 1, 2022.

Tech executive, Michelle Chen, joins board of directors at Starmind, bringing experience in growing companies globally, including Uber and Typeform.

Pax8, the cloud technologies distributor, has hired Patara Yongvanich as sales VP to build its team in Asia, with Chris Sharp as CEO for the APAC unit.

Miles Kirkpatrick appointed chief revenue officer at Productiv, bringing sales leadership experience from Sprinklr and Salesforce.

Hyland has named Lachie Swann as its APAC Healthcare senior manager, in a move to grow its presence in the healthcare sector across the Asia Pacific.

Fabrum Solutions merges with AFCryo, appoints Dr Ojas Mahapatra as CEO for leading technology delivery. Exciting times ahead for the high calibre Fabrum team.

Sam Harris, former insights and customer experience head, has been promoted to chief growth officer at HESTA to lead the fund's upcoming three-year strategy.

Steven Lakin, former deputy commissioner of labor and industry for Maryland, joins Danfoss as the new director of public and industry affairs.

Cloud-based technology company Boomi appoints new leadership team, including CFO, CRO, CMO, PR support, and DEI talent acquisition lead.

Online marketplaces have become increasingly popular, but companies must pay attention to the user experience to avoid potential pitfalls.

The ideal way to engage consumers is through real-time, hyper-personalised experiences, a new eConsultancy report reveals.