Latest news - Page 13

Gartner's research reveals that almost a third of organisations struggle with customer journey mapping, prompting Pega to unveil its GenAI-powered blueprint.

The Global Business Travel Association forecasts a robust 2025 for the industry, with 48% of travel buyers expecting more business trips amid ongoing challenges.

Salesforce and Google have expanded their partnership to enhance AI capabilities, integrating Gemini models with Agentforce for improved customer interactions.

Zendesk has unveiled plans to acquire Local Measure, an Australian provider of voice solutions, enhancing its AI-powered services by 2025.

The 2025 SHE Annual Symposium in Singapore addresses the vital intersection of AI and gender norms, focusing on enhancing women's safety online and offline.

Kore.ai has unveiled AI for Process, a no-code platform designed to revolutionise enterprise workflow automation and optimise decision-making.

Adyen has partnered with HEYTEA to support its international expansion, enhancing payment solutions across the US, UK, Singapore, and Australia.

Infor has unveiled a new AI-driven Revenue Management Solution designed to help hotels optimise pricing strategies and enhance profitability across various sectors.

Honeywell is set to launch a Centre of Excellence in Singapore to deploy AI and machine learning, aiding decarbonisation efforts in Southeast Asia.

The 2025 VivaTech Confidence Barometer shows high optimism among American and UK business leaders regarding technology, with 87% confident in its potential.

The VivaTech Confidence Barometer shows 85% of tech firms prioritising AI investment, with US executives most optimistic about national competitiveness.

Ken Cheung has been appointed Chairman for Asia Pacific at Creative Capital Ventures, signalling a strong push into the region with a new €50 million fund.

Singapore's 2025 Budget launches extensive measures to boost SME competitiveness, featuring a USD $3 billion productivity fund and AI integration support.

Fargo Systems has appointed John Thompson as Chairman and David Landau as Non-Executive Director, enhancing its leadership team in logistics technology.

A new survey by Liftoff and AppsFlyer reveals a 54% rise in aggressive KPI targets for app marketers, with many adapting to changes in ad strategies and budgets.

FedEx has launched its Collaborative Shipping Tool to enhance import processes, improving efficiency and visibility for global customers amid rising import demands.

Eddie Capel has retired as President and CEO of Manhattan Associates, transitioning to Executive Vice-Chairman, with Eric Clark stepping up as his successor.

As unstructured data burgeons, businesses grapple with escalating challenges in governance, security, and costs, as experts urge immediate action to manage it effectively.

Sarawak Digital Economy Corporation and Kintone Southeast Asia have enhanced their partnership to boost digital adoption among Malaysia's SMEs, crucial for economic growth.

StyleMatrix has unveiled a new AI-driven inventory management platform tailored for fashion and footwear retailers, promising enhanced efficiency and real-time insights.