Latest news - Page 136
Orders with multiple shipments causing customer dissatisfaction
Mon, 21st Feb 2022
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crm
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martech
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supply chain & logistics
76% of Australian shoppers indicate that they have experienced unusual delays in receiving goods they ordered online in the last three months.
Unlocking your data: Why customer loyalty is more than ‘a points system’
Mon, 21st Feb 2022
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data analytics
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cx
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martech
A loyalty program must be customer-obsessed and integrated across all channels to increase customer retention and generate revenue.
M-Files grows more than 30% in 2021 annual recurring revenue
Mon, 21st Feb 2022
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document management
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data analytics
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digital transformation
M-Files has announced a more than 30% increase in annual recurring revenue (ARR), reaching new heights in its products, partner program and global staff hire.
Squirro launches no-code machine learning training programme
Fri, 18th Feb 2022
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it training
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apm
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low-code
Squirro is launching a series of live machine learning training sessions for non-technical business employees and business analysts.
Ingram Micro Cloud, Microsoft partner on new commerce experience
Fri, 18th Feb 2022
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partner programmes
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microsoft
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ingram micro cloud
The new commerce experience adds per-seat based offers for Microsoft 365, Dynamics 365, Power Platform, and Windows 365 users.
Forter launches Smart Payments offering for digital commerce
Thu, 17th Feb 2022
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digital transformation
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martech
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commerce systems
2Forter has launched Smart Payments, a new offering designed to increase conversion rates and digital commerce revenue.
Akamai to acquire Linode in USD $900 million deal
Thu, 17th Feb 2022
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uc
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iaas
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ar, vr & metaverse
Cloud infrastructure provider Akamai announced it has secured an agreement to acquire Infrastructure as a Service platform, Linode.
Snapchat and Ticketmaster announce new media innovation
Thu, 17th Feb 2022
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snap
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maps
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market
Snapchat and Ticketmaster have announced a partnership that is set to change the ways of event commerce and media.
Digital marketing platforms join forces to fast-track SEO
Thu, 17th Feb 2022
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martech
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digital marketing
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m&a
Enterprise organic marketing platform Conductor has acquired business SEO platform ContentKing to strengthen technical SEO leadership.
How franchisees can benefit from card-linked, frictionless rewards programs
Wed, 16th Feb 2022
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cx
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martech
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loyalty programmes
Franchise owners are re-evaluating business priorities and making renewed commitments to improving customer experience due to the fallout of COVID-19.
BigCommerce acquires B2B Ninja - more efficiency for vendors
Fri, 11th Feb 2022
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saas
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b2b
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bigcommerce
Retail SaaS provider BigCommerce announced it has acquired Quote Ninja, a software company that facilitates the use of B2B eCommerce technology for vendors.
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Zip deal with Singtel offers Pay Later service in Singapore
Fri, 11th Feb 2022
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martech
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commerce systems
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payment technologies
Global Buy Now, Pay Later (BNPL) company Zip is partnering with Singapore telecommunications group Singtel to set up Zip’s service in the country.
‘Evidence and escalate’ is the new mantra for taking ANZ businesses digital
Thu, 10th Feb 2022
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security technology alliance
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cisco thousandeyes
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ux
To do digital experience properly, we - as enterprise IT teams and network professionals - need to get on the front foot.
Adobe’s Experience Cloud tools offer benefits for retailers
Thu, 10th Feb 2022
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data analytics
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digital transformation
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martech
Software company Adobe has announced the release of new features that will offer benefits to retailers, including enhanced personalisation.
UserZoom unveils Live Interviews to scale UX research and collect insights faster
Thu, 10th Feb 2022
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data analytics
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martech
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cdp
UserZoom has announced new automation capabilities that make it faster and more efficient to collect user feedback and deliver customer insights.
Megaphone Marketing named 2022 Google Premier Partner
Thu, 10th Feb 2022
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martech
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google
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digital marketing
Google has announced Melbourne-based digital agency Megaphone Marketing as one of its 2022 Google Premier Partners.
Airwallex makes key leadership hires, growing US team
Wed, 9th Feb 2022
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fintech
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itsm
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finance, leasing & rental
Global fintech platform, Airwallex, has added two essential senior hires to its leadership team, expanding the company’s presence in the US.
RingCentral & Vodafone launch UC solution in Hong Kong, Singapore
Wed, 9th Feb 2022
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uc
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5g & beyond
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wireless networks
Vodafone Business and RingCentral team up to offer unified communications package with video phones and 5G in Asia, UK, and Europe.
Forrester's forecast for the APAC tech market indicates a 6.2% growth in 2022
Wed, 9th Feb 2022
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supply chain & logistics
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cloud services
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inflation
Forrester expects vaccination rates, and the reopening of economies will produce more sustained tech market growth, on par with or higher than before COVID-19.
Business to business: Top tips for becoming a trusted eCommerce supplier in 2022
Tue, 8th Feb 2022
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uc
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martech
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ecommerce
Clocking up fewer sales calls and booking more business via your company website these days? You and just about every other B2B business owner in Australia.