eCommerceNews Asia - Technology news for digital commerce decision-makers

Latest news - Page 18

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Rimini Street wins multiple prestigious industry awards
Fri, 17th Jan 2025
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casb
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customer service
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rimini street
Rimini Street has garnered multiple prestigious awards, including the Trust Radius 2025 Buyer’s Choice, recognising its excellence in client service and support.
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Study finds 8.5% of GenAI prompts risk data exposure
Fri, 17th Jan 2025
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data protection
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martech
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cdp
A study by Harmonic Security reveals that 8.5% of prompts in generative AI tools could expose sensitive data, raising serious security concerns.
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FourKites unveils AI Control Tower for supply chain leaders
Fri, 17th Jan 2025
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data analytics
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supply chain & logistics
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digital twins
FourKites has launched its Intelligent Control Tower, leveraging real-time data and AI to transform supply chain management and enhance operational efficiency.
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Brightcove earns ISO data security certification, ISO 27001
Fri, 17th Jan 2025
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data protection
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soc
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risk & compliance
Brightcove has secured the ISO/IEC 27001 certification, reinforcing its commitment to data protection in sectors including media, retail, and finance.
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Concur Travel leads with ISO 14083 emissions integration
Thu, 16th Jan 2025
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cleantech
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sustainability
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sap
Concur Travel, in partnership with Thrust Carbon, has launched the first online booking tool to integrate emissions calculations compliant with ISO 14083 standard.
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Why traditional loyalty programs are failing to meet modern customer expectations
Thu, 16th Jan 2025
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crm
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cx
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martech
Traditional loyalty programmes are struggling to meet the evolving expectations of consumers, who demand instant rewards and personalised experiences.
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AI solution launched to streamline TikTok messaging ads
Thu, 16th Jan 2025
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crm
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cx
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martech
In response to TikTok's Messaging Ads launch in New Zealand, Respond.io has introduced an AI-driven solution to help businesses streamline communication.
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Adyen unveils AI tool to optimise payments & cut costs
Thu, 16th Jan 2025
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cx
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martech
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partner programmes
Adyen has introduced Adyen Uplift, an AI-powered tool aimed at optimising payment management and enhancing conversion rates for businesses.
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Verizon & Honeywell collaborate on new retail tech bundle
Wed, 15th Jan 2025
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digital transformation
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partner programmes
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supply chain & logistics
Verizon and Honeywell have unveiled a strategic partnership to deliver a bundled technology solution, enhancing efficiency for retail and logistics firms.
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Adobe unveils Live Co-Editing feature in Photoshop beta
Wed, 15th Jan 2025
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edutech
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martech
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genai
Adobe has unveiled Live Co-Editing for Photoshop, enabling multiple users to edit documents in real-time, enhancing collaboration and creativity across teams.
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SuperDial acquires MajorBoost to enhance voice AI in US
Wed, 15th Jan 2025
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voice ai
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acquisition
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ceo
SuperDial has announced its acquisition of MajorBoost, enhancing its voice AI to streamline phone call automation in the US healthcare sector.
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ProGlove unveils Warehouse 360 for real-time insights
Wed, 15th Jan 2025
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supply chain & logistics
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autonomous systems
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shopping
ProGlove unveils Warehouse 360, a game-changing platform designed to enhance warehouse efficiency with real-time insights and seamless integration of data.
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Travel industry faces rising threat from malicious bots
Tue, 14th Jan 2025
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martech
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cdp
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credit card fraud
The travel industry is increasingly under siege from malicious bots, which now make up 44.5% of sector traffic, threatening airline revenue and customer security.
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Respond.io & TikTok launch AI tool for SME growth
Tue, 14th Jan 2025
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cx
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martech
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customer service
Respond.io and TikTok have launched an AI-driven tool aimed at enhancing customer interactions for SMEs, targeting the USD $4.1 trillion financing gap.
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Snowflake invests USD $20 million in data cloud training
Tue, 14th Jan 2025
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edutech
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digital transformation
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martech
Snowflake has announced a USD $20 million investment in a global initiative to train one million individuals in its AI Data Cloud by 2029.
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Eight hospitality tech trends transforming pubs in 2025
Mon, 13th Jan 2025
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surveillance
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data analytics
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digital transformation
As pubs brace for 2025, eight key technology trends are set to revolutionise operations, optimising efficiency and enhancing customer experiences.
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Salesforce report: AI boosts revenue for Singaporean SMBs
Fri, 10th Jan 2025
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martech
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cdp
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ai
Salesforce's latest report reveals that 94% of small and medium-sized businesses in Singapore are leveraging AI for growth amid rising technology complexities.
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Digital payment trends soar in Asia Pacific, 2024 report
Fri, 10th Jan 2025
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cryptocurrency
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fintech
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blockchain
A Forrester report reveals rapid advancements in digital retail payments across Asia Pacific, spotlighting growth in digital wallets and BNPL services.
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Vietnam launches first blockchain loyalty programme
Thu, 9th Jan 2025
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cx
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blockchain
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martech
SmartOSC and Avalanche are launching Vietnam's first blockchain-based loyalty programme, set to revolutionise customer engagement across the APAC region.
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Meta shifts to user-driven content moderation model
Thu, 9th Jan 2025
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facebook
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online safety
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politics
Mark Zuckerberg has unveiled Meta's new community-driven content moderation model, igniting controversy over its potential to worsen misinformation online.