eCommerceNews Asia - Technology news for digital commerce decision-makers

Latest news - Page 9

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Stripe introduces Adaptive Pricing to aid international sales
Wed, 14th Aug 2024
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payment technologies
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ecommerce
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stripe
Stripe's new Adaptive Pricing allows businesses in the Asia Pacific region to display prices in local currencies, aiming to boost international sales and resolve cross-border transaction issues.
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Malaysia Aviation Group boosts Martech with Anchora and GrowthOps partnership
Wed, 14th Aug 2024
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cx
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martech
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personalisation
Malaysia Aviation Group partners with GrowthOps Asia and Anchora to boost marketing through tech upgrades, aiming to personalise and enhance customer experiences.
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Yellow.ai launches Analyze to revolutionise customer service
Wed, 14th Aug 2024
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ai
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customer service
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deep learning
Yellow.ai has launched Analyze, an AI-powered solution offering detailed insights into customer-bot interactions, reducing ticket volume by 30% and increasing containment rates by 10%.
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Paymentology first to connect Mastercard Cloud Edge across clouds
Wed, 14th Aug 2024
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uc
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edge computing
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iot
Paymentology has achieved a milestone by connecting to Mastercard's Cloud Edge, becoming the first to do so via multiple cloud providers.
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Linnworks unveils Linnovation & Linn Academy 2025 event
Wed, 14th Aug 2024
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financial systems
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ecommerce
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quickbooks
Linnworks unveils Linnovation webinars for July 2024 and brings back Linn Academy in June 2025 to showcase ecommerce tech updates and foster industry collaboration.
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Are you maximising Customer Lifetime Value (CLV) with your loyalty program?
Tue, 13th Aug 2024
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data analytics
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cx
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martech
Are you fully leveraging Customer Lifetime Value in your loyalty program? With advances in AI and data analytics, companies like Wendy’s and Pret A Manger are seeing transformative results.
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Exclusive: How SafeWatch is tackling mental wellness challenges
Tue, 13th Aug 2024
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community
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self-harm
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asia expansion
Award-winning platform, SafeWatch, is addressing the mental wellness crisis by connecting users with friends and family, enhancing real-world support.
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Survey: payment choices drive 76% of consumer exits
Tue, 13th Aug 2024
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cryptocurrency
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blockchain
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developers
A study by Applause has found that 76% of consumers abandon transactions if their preferred payment method is unavailable, impacting retailers significantly.
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Five9 launches new AI product to elevate customer experiences
Tue, 13th Aug 2024
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cx
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martech
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genai
Five9 unveils AI Knowledge, the latest in its Genius AI Suite, designed to enhance customer experiences using Generative AI and comprehensive data insights.
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Impact unveils impact.com/advocate to boost SEA brand trust
Tue, 13th Aug 2024
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social media
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trust
impact.com launches impact.com/advocate in Southeast Asia to boost brand trust through customer referrals and social media influence, addressing modern consumer behaviour.
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How facial recognition secures and simplifies immigration checkpoints in Indonesia
Mon, 12th Aug 2024
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surveillance
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biometrics
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physical security
Facial recognition tech at Batam Center’s Autogates reduces wait times and enhances security, revolutionising border crossings for Indonesia, Singapore and Malaysia.
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Canva launches global brand system to boost workplace design
Fri, 9th Aug 2024
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productivity
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workplace
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branding
Canva unveils a refreshed brand system geared towards global workplaces, aiming to boost productivity and design capabilities.
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The Martech Weekly launches TMW 100 Innovation Awards 2024
Thu, 8th Aug 2024
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martech
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ai
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awards
The Martech Weekly has launched the second TMW 100 Innovation Awards, celebrating cutting-edge marketing technology. Entries close on 30 August 2024.
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How to boost your reselling efforts in the subscription economy
Thu, 8th Aug 2024
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saas
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cx
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martech
To excel in the booming SaaS market, resellers need to harness data, build customer-centric subscription models, and leverage automation to streamline operations.
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HP study reveals rise in nation-state attacks on supply chains
Thu, 8th Aug 2024
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malware
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mdm
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cybersecurity
HP Wolf Security’s latest study reveals a sharp rise in nation-state attacks on hardware supply chains, with 19% of firms falling victim and future threats expected to increase.
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Study shows return policies vital for retail success in 2024
Wed, 7th Aug 2024
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cx
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martech
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study
Manhattan Associates' study reveals flexible return policies are key for retail as 72% of consumers return items due to rising living costs, post-EOFY.
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Survey shows gaps in business' efforts to enhance CX
Wed, 7th Aug 2024
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crm
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cx
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martech
Survey reveals that while 94% of firms value customer experience, only 38% are effective in achieving it, highlighting gaps in collaboration and technology.
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Alipay+ expands to 90 million merchants in 2024 summer campaign
Tue, 6th Aug 2024
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truemoney
Alipay+ boosts global reach, extending services to 90 million merchants in its 2024 summer campaign, driven by a 27% transaction surge during UEFA EURO 2024.
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Report reveals extensive use of AI in product research
Mon, 5th Aug 2024
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cx
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martech
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ai
A joint report by Survicate and Amplitude shows 65.2% of product professionals using AI in research, despite 39.7% concerned over data quality.
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OpenAI supports key senate bills shaping AI regulation
Fri, 2nd Aug 2024
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ai models
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openai
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chatgpt
OpenAI has endorsed three key Senate bills, including the Future of AI Innovation Act, positioning itself as a major player in US AI regulation debates.