eCommerceNews Asia - Technology news for digital commerce decision-makers

All stories - Page 1

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Visa's digital payment service uplifts Asia's economy, cuts fraud by 58%
Today
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visa
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online fraud
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asia pacific
Visa's digital economy and anti-fraud efforts in Asia Pacific are making strides. Over USD $2bn in transactions were processed through its Token Service, and merchants reported a 58% decrease in fraud.
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Paysend expands services with amplified Currencycloud partnership
Yesterday
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fintech
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canada
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us
Fintech firms Paysend and Currencycloud expand partnership, aiming to extend Paysend's global services and boost its foreign exchange capabilities, potentially benefiting customers worldwide.
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Twilio unveils Unified Profiles & Agent Copilot for customised interactions
Yesterday
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martech
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mobility
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ai
Twilio introduces Unified Profiles and Agent Copilot to its Flex platform, using Segment's customer data to provide personalised, data-informed customer experiences and bolster employee productivity.
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5G-enabled drones usher in era of smart possibilities
Yesterday
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iot
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data analytics
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ai
1,500 5G-enabled drones commanded a magical spectacle over Marina Bay, heralding a revolution in drone technology offering limitless smart solutions.
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NICE launches next-gen AI tool Enlighten Copilot for CX leaders
Yesterday
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cx
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martech
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creative technologies
NICE's next-gen Enlighten Copilot AI technology, geared toward CX decision-makers and supervisors, promises to enhance customer interactions with real-time data analysis, amidst the rise of AI usage in the workplace.
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How clever UX design can encourage more effective climate action
Yesterday
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carbon footprint
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engagement
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misinformation
Fintech company, Cogo, uses innovative UX design to increase climate literacy, promoting sustainable habits and effective climate action, study reveals.
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FedEx unveils major upgrade to Shenzhen facility to boost trade
Yesterday
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trade
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upgrades
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development
FedEx bolsters trade in Southern China with a major update to its Shenzhen facility, boosting import operations efficiency and enhancing the region's cross-border capabilities.
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Report shines light on European B2B eCommerce flaws
2 days ago
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bnpl
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france
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germany
Billie's B2B Checkout Report 2024 exposes gaps in cross-border commerce, inadequate payment methods and a lack of dedicated B2B checkout.
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Decline in email click-through rates blamed on automation
2 days ago
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email
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online marketing
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marketing automation
Email click-through rates have dropped since 2022 due to over-reliance on marketing automation and insufficient data-driven strategies.
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Indosat to adopt NVIDIA's Blackwell platform for AI shift
2 days ago
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ml
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indonesia
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genai
Indosat Ooredoo Hutchison gears up to adopt NVIDIA's Blackwell platform, aiming to revolutionise the use of AI in Indonesia.
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Adobe Firefly unveils Structure Reference for enhanced GenAI control
2 days ago
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martech
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ai
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adobe stock
Adobe Firefly’s game-changing Structure Reference feature offers users enhanced creative control, revolutionising the image creation process with its capacity to apply pre-existing structures to new images.
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Adobe enhances Experience Cloud for optimised customer engagement
2 days ago
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ai
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customer engagement
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adobe experience cloud
Adobe boosts its Experience Cloud line with enhanced functionalities, empowering brands to optimise customer engagement through data-unified, personalised cross-channel journeys.
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Adobe & Microsoft unveil AI-powered tools for marketers
2 days ago
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microsoft
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productivity
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collaboration
Adobe and Microsoft have unveiled a groundbreaking partnership to boost marketers' efficiency, merging Adobe Experience Cloud with Microsoft Copilot for a next-level AI-powered work experience.
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Adobe unveils Firefly & Custom Models to harness GenAI advances
3 days ago
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ai
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creative technologies
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adobe
Adobe shakes up content creation with the launch of Firefly Services and Custom Models, harnessing generative AI to streamline productivity and personalise brand content.
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Adobe unveils AI advancements for centralised customer data
3 days ago
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martech
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cdp
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adobe experience cloud
Adobe boosts its Experience Cloud through an AI assistant and additional features, enabling businesses to centralise and extract value from customer data.
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Neo4j & Microsoft partner to revolutionise Generative AI data insights
3 days ago
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digital transformation
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microsoft
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data management
Neo4j, a graph database leader, collaborates with Microsoft to deliver a unified data offering for generative AI, integrating Neo4j's technologies into Microsoft Fabric and Azure OpenAI Service.
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Adobe unveils AI innovations to transform content supply chain
3 days ago
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ai
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adobe experience cloud
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pfizer
Adobe debuts AI-driven innovations to enhance content supply chain, streamlining end-to-end business processes and delivering personalised customer experiences.
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AI foundries & digital factories will change humankind, NVIDIA CEO says
3 days ago
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ai
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nvidia
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graphics
In his GTC 2024 keynote, NVIDIA's CEO Jensen Huang unveils the future vision of technology's societal role, showcasing advancements in AI and innovative partnerships.
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Leroy Merlin & Zitcha venture into South African retail media market
3 days ago
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meta
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customer interactions
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google
Leroy Merlin initiates its digital retail media network across South Africa, led by retail media platform Zitcha. This move signifies Zitcha's first venture in the region.
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Orbia Wavin expands globally with enhanced digital sales platform
3 days ago
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digital transformation
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sales
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global expansion
In response to notable online sales channel growth, pipe manufacturer Orbia Wavin has successfully expanded globally, substantially boosting its digital sales through a unified platform, with a predicted shift of 60% total sales to digital routes.
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Adobe's new AI advancements aim to bolster customer experiences
3 days ago
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creative technologies
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martech
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content creation
Adobe unveils a series of AI advancements aimed at enhancing brands' customer experiences and content personalisation, including their new generative programme, Adobe GenStudio.
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Adobe & Henkel extend partnership for AI-driven automation
3 days ago
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adobe
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b2b
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digital marketing
Adobe enhances Henkel's customer engagement with AI-driven automation and uses Adobe Firefly and Adobe Experience Cloud to augment personalised content.
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LogChain appoints Jim Halkyard as CTO in bid to revolutionise supply chains
3 days ago
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digitalisation
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transparency
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customer service
Global trade disruptor LogChain appoints industry veteran Jim Halkyard as Chief Technical Officer, signaling a major move towards the digitalisation and revolution of the supply chain industry.
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PepsiCo embraces automation to boost productivity in Thai facility
3 days ago
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storage
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safety
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productivity
PepsiCo embraces a digital future by integrating automation into a key production and logistics hub in Thailand, partnering with Dematic, to meet growing product demand.