B2C stories
How CSPs solve their toughest B2B2X marketplace challenges
4 days ago
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saas
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it automation
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b2b
One of the most significant challenges CSPs face is using services sourced from partners to enrich the value they offer their customers.
BigCommerce enters UAE, Poland, Romania, India, and S Africa
Fri, 28th Apr 2023
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saas
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paas
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omnichannel
BigCommerce expands its engineering team and leverages the growing partner ecosystem to equip B2C and B2B merchants with modernised eCommerce experiences.
Investment in customer engagement drives revenue: Twilio
Thu, 30th Mar 2023
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cx
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data protection
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cdp
Twilio’s annual customer engagement report finds customer engagement investments increase brands’ resilience by boosting revenue and improving customer loyalty.
Forrester: Investment in CDPs continuing to increase
Mon, 21st Nov 2022
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martech
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cdp
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forrester research
Marketers in APAC are navigating a brand new world when it comes to CDPs, according to new research from Forrester.
FedEx to launch Picture Proof of Delivery in APAC
Thu, 10th Nov 2022
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merchants
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b2c
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shipping
FedEx has announced the launch of its Picture Proof of Delivery service in markets within the Asia Pacific region, with NZ being one of the first countries able to experience it.
Zai announces partnership with TerraPay to accelerate global payments
Wed, 14th Sep 2022
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fintech
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commerce systems
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payment gateways
This partnership supports both Zai and CurrencyFair's product suite, with better coverage across the global payments ecosystem
commercetools named a Leader in B2B Forrester report
Fri, 6th May 2022
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cloud services
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b2b
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forrester research
commercetools has been named a Leader in The Forrester Wave: B2B Commerce Solutions, Q2 2022 report, receiving the highest scores possible in 10 criteria.
Forrester Research names BigCommerce a Strong Performer
Wed, 4th May 2022
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saas
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b2b
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forrester research
BigCommerce has announced it has been named a Strong Performer by Forrester Research in both the Forrester Wave: B2C Commerce Solutions, Q2 2022 and the Forrester Wave: B2B Commerce Solutions, Q2 2022 reports.
PC component manufacturer PNY expands across the ANZ region
Thu, 11th Nov 2021
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memory
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b2c
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usb
PNY are strengthening their presence in and commitment to the Australian and New Zealand market. The industry veterans have established a new and exclusive local distribution partnership with DSTech for their PNY and HP USB and memory card ranges.
Infosys launches Equinox, its new digital commerce platform
Fri, 10th Sep 2021
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open source
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b2b
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b2c
The platform is designed to deliver personalised commerce experiences for B2B and B2C buyers.
Gartner: The top 5 digital commerce trends accelerated by COVID-19
Fri, 9th Oct 2020
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gartner
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b2b
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digital business
“Measures implemented by organisations during the pandemic, such as enabling new go-to-market (GTM) models and new types of customer engagement are likely to remain, thus evolving digital commerce.”
Forrester names Adobe a Leader for B2B and B2C suites
Thu, 21st May 2020
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cloud services
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martech
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creative technologies
Thanks to the acquisition of the Magneto platform, Adobe is the only vendor to have achieved a rating of 3+ out of 5 in all criteria in both Waves.
We explain Magento in 17 key facts
Sat, 30th Mar 2019
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commerce systems
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martech
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creative technologies
A summary of everything you need to understand Magento and it's product offering.
How speech analytics can improve outcomes in the contact centre
Mon, 5th Mar 2018
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crm
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contact centre
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martech
Taking a look at how speech analytics technologies can be used in the contact centre to improve customer service and B2C interactions.