eCommerceNews Asia - Technology news for digital commerce decision-makers

B2C stories

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Adobe enhances Experience Cloud for optimised customer engagement
2 days ago
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ai
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customer engagement
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adobe experience cloud
Adobe boosts its Experience Cloud line with enhanced functionalities, empowering brands to optimise customer engagement through data-unified, personalised cross-channel journeys.
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Adobe & Henkel extend partnership for AI-driven automation
3 days ago
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adobe
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b2b
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digital marketing
Adobe enhances Henkel's customer engagement with AI-driven automation and uses Adobe Firefly and Adobe Experience Cloud to augment personalised content.
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Optimizely named Leader in 2024 Gartner Magic Quadrant for fifth year
This month
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ai
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optimizely
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gartner magic quadrant
For the fifth year in a row, Optimizely is acknowledged as a Leader in the prestigious 2024 Gartner Magic Quadrant, demonstrating its commitment to shaping digital experience and innovation.
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BigCommerce unveils Catalyst, next-gen storefront technology
Last month
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app development
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apm
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b2b
BigCommerce unveils Catalyst, a next-generation storefront technology set to transform the way brands and retailers operate headless storefronts.
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BT Group partners with Optiva for AI & blockchain integrated services
Wed, 31st Jan 2024
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ai
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blockchain
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b2b
UK telecoms giant, BT Group, launches AI and blockchain services in collaboration with cloud specialist, Optiva, targeting banking, healthcare and insurance sectors.
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Liz Oakes joins Mangopay's board as Non-Executive Director
Tue, 23rd Jan 2024
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martech
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commerce systems
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payment gateways
Liz Oakes, former Mastercard executive and payments industry veteran, joins the board of Mangopay, the payment infrastructure provider, as Non-Executive Director, as the firm embarks on a growth phase across Europe.
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Ping Identity & ForgeRock lead in Gartner's 2023 Access Management Quadrant
Wed, 22nd Nov 2023
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partner programmes
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mfa
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b2b
Ping Identity's PingOne Cloud Platform and ForgeRock Identity Cloud named Leaders in Gartner's 2023 Access Management Quadrant.
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Spryker collaborates with Vertex for automated tax tech solutions
Tue, 14th Nov 2023
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crm
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cx
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martech
Digital commerce entity, Spryker, teams up with global provider of tax tech solutions, Vertex, to offer scalable, automated tax services.
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Gartner recognises Antavo as a top loyalty programme vendor
Sun, 15th Oct 2023
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cx
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martech
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cartech
Antavo, the loyalty platform, has been recognised in the Gartner Market Guide for Loyalty programme Vendors for 2023.
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Fidelity introduces VR shopping, leading eCommerce in Australia
Fri, 13th Oct 2023
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cx
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martech
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vr
Australian VR company Fidelity is revolutionizing online shopping with virtual experiences and major retail partnerships.
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Trustwave SpiderLabs releases report on financial services industry
Thu, 12th Oct 2023
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advanced persistent threat protection
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cios
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trustwave
Trustwave SpiderLabs releases report on cyber threats facing financial services sector, equipping organisations with mitigation strategies.
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Exclusive: Why StarHub turned to Temus for its B2C solution
Wed, 9th Aug 2023
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mvno
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starhub
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mobile apps
In 2019, StarHub set out to launch an MVNO offering that would offer their customers complete control of their mobile service at their fingertips.
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Generative AI to have a big impact on business: DAI Magister
Fri, 14th Jul 2023
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bi
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big data
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cloud services
Data-rich generative artificial intelligence will drive modern-day business automation, says Lee Chin Jian, vice president at DAI Magister.
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How CSPs solve their toughest B2B2X marketplace challenges
Wed, 31st May 2023
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saas
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it automation
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csg
One of the most significant challenges CSPs face is using services sourced from partners to enrich the value they offer their customers.
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BigCommerce enters UAE, Poland, Romania, India, and S Africa
Fri, 28th Apr 2023
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saas
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paas
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martech
BigCommerce expands its engineering team and leverages the growing partner ecosystem to equip B2C and B2B merchants with modernised eCommerce experiences.
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Investment in customer engagement drives revenue: Twilio
Thu, 30th Mar 2023
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big data
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data protection
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bi
Twilio’s annual customer engagement report finds customer engagement investments increase brands’ resilience by boosting revenue and improving customer loyalty.
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Gallagher appoints Melissa Vidakovic as Marketing Director
Mon, 20th Mar 2023
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partner programmes
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marketing strategy
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b2b
Global security leader Gallagher appointed Melissa Vidakovic as the new Marketing Director for Americas, bringing tech and software marketing expertise.
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The Marketing Society announces new Hong Kong leadership
Wed, 22nd Feb 2023
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cx
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martech
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leadership
The Marketing Society has announced its new leadership for its Hong Kong hub, with Natalie Truong as Chair and Hina Wainwright as Vice Chair.
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Forrester: Investment in CDPs continuing to increase
Mon, 21st Nov 2022
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big data
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bi
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martech
Marketers in APAC are navigating a brand new world when it comes to CDPs, according to new research from Forrester.
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FedEx to launch Picture Proof of Delivery in APAC
Thu, 10th Nov 2022
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b2c
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shipping
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merchants
FedEx launches Picture Proof of Delivery service in Asia Pacific, starting in New Zealand, providing customers with delivery location photos.
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Zai announces partnership with TerraPay to accelerate global payments
Wed, 14th Sep 2022
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fintech
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martech
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commerce systems
This partnership supports both Zai and CurrencyFair's product suite, with better coverage across the global payments ecosystem.
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Swoop boosts team with strategic hires
Fri, 22nd Jul 2022
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hcm
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payroll systems
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b2b
Australian telco Swoop has appointed new senior hires including Samantha Seci as marketing GM and David Michaels as sales & marketing head.
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commercetools named a Leader in B2B Forrester report
Fri, 6th May 2022
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cloud services
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b2b
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forrester research
commercetools has been named a Leader in The Forrester Wave: B2B Commerce Solutions, Q2 2022 report, receiving the highest scores possible in 10 criteria.
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Forrester Research names BigCommerce a Strong Performer
Wed, 4th May 2022
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saas
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b2b
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forrester research
BigCommerce has been named a Strong Performer by Forrester Research in both the Forrester Wave: B2C and B2B Commerce Solutions reports.