Bots stories

AI-driven bots and machine accounts are exposing long-running identity security gaps across Australian and New Zealand organisations, experts warn.

SailPoint debuts Shadow AI Remediation to monitor and block risky staff use of unsanctioned generative AI tools in real time.

Appdome's new Threat-Memory tool stores on-device threat histories and AI scores to counter repeat mobile fraud and account takeovers.

Saviynt taps Exclusive Networks to distribute its identity security tools across APJ, targeting surging AI-driven machine identities.

Delinea acquires StrongDM to fuse privileged access tools with just‑in‑time authorisation, tackling AI‑driven identity and access risks.

In 2026, AI turns the contact centre from a cost to a real-time intelligence engine, transforming CX into core competitive advantage.

Internal auditors warn AI-driven fraud is surging, but most concede they lack the tools, skills and time needed to spot it effectively.

Okta warns APAC firms that rapid AI adoption is outpacing governance and identity controls, leaving “shadow AI” and non-human access unchecked.

Most IT security teams doubt they can protect fast-growing AI and machine identities, as weak governance and legacy tools widen exposure.

BioCatch warns AI shopping agents will turbocharge online fraud, urging banks and retailers to distinguish helpful bots from criminal misuse.

Codific sees 2026 cybersecurity shaped by shadow AI, passwordless logins, tighter regulation and a sharper focus on software supply chains.

AI, quantum threats and non‑human identities will dominate 2026 cyber budgets as basics, manufacturing risk and resilience move centre‑stage.

Visa teams with Akamai on new protocol to verify AI shopping agents, tackling a 300% surge in bot traffic and rising eCommerce fraud risks.

World rolls out an updated World App in Malaysia, merging encrypted chat with proof-of-humanness checks to tackle bots and deepfakes online.

DDoS attacks have surged to record peaks of 3.7 Tbps, driven by automation and shifting geopolitical sources, targeting sectors like higher education globally.

Consilium Software has launched UniCRM, a new platform that unifies Help Desk, Collections, and Telemarketing to boost contact centre efficiency and customer experience.

SOAX has revamped its pricing model, offering discounts of up to 50% and enhanced data allowances by 100%, streamlining data extraction for businesses.

As Australian airlines brace for the bustling holiday season, they face a rising tide of malicious bots threatening customer trust and revenue.

Cequence warns businesses could face average losses of USD $2.58 million per hour this December due to surging malicious bot traffic and fraud.

In a new article, Shira Itzhaki from Forter examines the dual role of bots in eCommerce, highlighting the challenge of distinguishing harmful from helpful bots.