Business Intelligence (BI) stories - Page 31
The prevalence of computers in business (and everywhere) generates enormous quantities of data. Business Intelligence seeks to extract further value from this data (after it has served its immediate purpose, and is shunted off to storage) through analysis and contextualization. If data is described as the ‘new oil’, BI is the derricks tapping the well. BI generally requires uniform data before analysis can take place, with data extracted from source systems and loaded into secondary structures such as ‘data warehouses/lakes’. The analysis outputs are typically sent to managers and executives within the business in the form of reports (or managers are equipped with the tools to create their own reports) assessing performance, providing insights or identifying opportunities.
Absoft integrates Salesforce Service Cloud in service delivery upgrade
Wed, 21st Feb 2024
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data analytics
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cx
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martech
Absoft, a UK-based SAP firm, heightens customer experience by integrating Salesforce Service Cloud into its service delivery operations, optimising operations and modernising client services.
Korean Air partners with Accelya for strategic retail modernisation
Wed, 21st Feb 2024
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data analytics
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hyperscale
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public cloud
Accelya has landed a major deal to bolster retail modernisation for Korean Air, providing strategic control and enhanced customer experience through its FLX Platform.
Syniti boosts enterprise data management with acquisition
Wed, 21st Feb 2024
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data analytics
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bi
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big data
Syniti acquires Proceed Group's Rightsizer software to enhance its enterprise data management offerings, aiming to simplify SAP migrations.
AI & cloud technology synergy boosts business performance, study suggests
Mon, 19th Feb 2024
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data protection
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data analytics
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martech
Integrating AI and cloud technology can supercharge business operations and IT agility, with 70% of companies already capitalising on such services.
BlackLine hires Sumit Johar as new global Chief Information Officer
Mon, 19th Feb 2024
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saas
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data analytics
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it automation
Digital finance transformation leader, BlackLine, appoints tech industry veteran Sumit Johar as new Chief Information Officer, leveraging his SaaS acumen and AI knowledge.
Adopting AIOps in Network Management: Essential for Modern IT Leaders
Mon, 19th Feb 2024
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uc
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network infrastructure
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data analytics
As the complexity of network systems escalates, IT leaders must shift from manual troubleshooting to AIOps (Artificial Intelligence for IT Operations), a strategic, AI-driven approach that enhances network management and ensures a top-notch user experience.
Microsoft introduces AI tools to drive business cloud sustainability
Sat, 17th Feb 2024
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data analytics
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public cloud
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supply chain
Microsoft has launched a suite of sustainable data and AI solutions in their Cloud for Sustainability, optimising resources and guiding businesses in achieving sustainability goals.
Amplitude announces enhancements to its Digital Analytics Platform
Fri, 16th Feb 2024
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data analytics
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cx
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martech
Amplitude is enhancing its Digital Analytics Platform to better capture customer behaviour insights, introducing features like Session Replay and the Visual tag editor.
Yahoo launches PurpleLab for market research in Australia & Asia
Fri, 16th Feb 2024
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data analytics
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yahoo
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bi
Yahoo's innovative PurpleLab offers swift, high-quality market research solutions in Australia and South East Asia, revolutionising the way brands garner consumer insights.
Recorded Future rolls out AI tech to combat global threats
Fri, 16th Feb 2024
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data analytics
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advanced persistent threat protection
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genai
Recorded Future, the world's largest intelligence firm, unveils its pioneering AI technology designed to fight global threats. The 'Intelligence Graph' has been gathering and analysing threat data for a decade, upgrading it into actionable insights.
DoubleVerify launches tiered brand suitability categories for MFA content
Fri, 16th Feb 2024
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data analytics
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ecm
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mfa
DoubleVerify launches nuanced, AI-powered brand suitability categories to optimise ad campaign performance, providing sites with a refined analysis for online MFA content management.
SailPoint expands Identity Security Cloud with new Standard Suite
Wed, 14th Feb 2024
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data analytics
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cybersecurity
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cloud services
SailPoint Technologies launches the Identity Security Cloud Standard suite and a tiered customer success service, aiding firms on their identity security journey at different stages of evolution.
Akamai aims to integrate cloud capabilities into its edge network
Wed, 14th Feb 2024
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data analytics
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iot
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bi
Akamai Technologies is set to weave cloud computing into its large-scale edge network, advancing its strategy to become the preferred cloud platform for businesses, according to today's announcement.
Amplitude expands Digital Analytics Platform to optimise UX
Wed, 14th Feb 2024
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data analytics
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cx
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martech
Digital analytics firm, Amplitude, is set to expand its platform to aid corporate comprehension of user behaviours and enable customised customer experiences.
Rippling's $11.25B bolster for Asia-Pacific with Sydney HQ opening
Tue, 13th Feb 2024
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data analytics
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martech
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hcm
Rippling, the US-based workforce management giant, has launched in Australia, marking the initiation of a multi-year investment strategy in the ever-growing Asia-Pacific region.
Fivetran assists Deliveroo for improved engineering efficiency & cost savings
Tue, 13th Feb 2024
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data analytics
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martech
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hcm
Fivetran's automated data integration platform aids Deliveroo in centralising data, leading to enhanced engineering efficiency, speedier decision-making, and significant cost savings.
Medallia launches Agile Research for advanced market insights
Tue, 13th Feb 2024
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uc
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data analytics
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cx
Medallia, Inc. unveils Medallia Agile Research, an advanced self-service market research tool integrated into its Experience Cloud, aimed at enabling fast, comprehensive surveys and data collection while preserving the integrity of an organisation's data history.
Ramco Systems unveils revolutionary payroll software Payce
Tue, 13th Feb 2024
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data analytics
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hcm
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rpa
Ramco Systems launches Ramco Payce, an advanced payroll platform integrating AI and data analytics to streamline operations, support workforce shifts, and enable efficient remote access to data.
Exclusive: How Amdocs is powering CSPs in the B2B telecom evolution
Mon, 12th Feb 2024
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data analytics
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cx
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martech
Amdocs is leading the way in the B2B telecom evolution, providing innovative solutions to Communication Service Providers (CSPs) and unlocking new avenues for growth.
Medallia unveils AI product innovations at Experience '24 conference
Mon, 12th Feb 2024
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data analytics
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cx
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martech
Medallia unveils AI-powered innovations and Agile Research tool at Experience '24 conference, marking a shift towards real-time customer experience personalisation.