eCommerceNews Asia - Technology news for digital commerce decision-makers
Asia

Business Transformation Stories - Page 3

Global Stories

Business Transformation stories

VIVERE Group picks Rimini Street to support SAP ECC
Software-as-a-Service

VIVERE Group picks Rimini Street to support SAP ECC

The move will free VIVERE Group's IT staff to focus on digital transformation as the Indonesian firm avoids a costly SAP S/4HANA upgrade.

By Mark Tarre • 4 min read • Last month
AI leaders warn of cyber risk & human oversight gaps
Robotics

AI leaders warn of cyber risk & human oversight gaps

Attackers can now weaponise newly disclosed flaws in hours, leaving businesses exposed unless security teams move to real-time oversight.

By Mark Tarre • 5 min read • Last month
CI&T & Mistral strike Latin America AI partnership
Hybrid Cloud

CI&T & Mistral strike Latin America AI partnership

Enterprise customers in Latin America could gain more control over AI deployment as CI&T and Mistral team up on private model stacks.

By Sean Mitchell • 3 min read • Last month
AI shifts from novelty to infrastructure, firms say
Digital Transformation

AI shifts from novelty to infrastructure, firms say

Firms say the bigger payoff now lies in embedding AI into logistics, security and data systems, while poor governance leaves firms exposed.

By Sofiah Nichole Salivio • 4 min read • Last month
Executives warn AI adoption outpaces governance & ROI
Robotics

Executives warn AI adoption outpaces governance & ROI

Wider use of AI is raising fresh concerns over security, skills and ROI as businesses race ahead of governance and controls.

By Sofiah Nichole Salivio • 5 min read • Last month
Most CX leaders see little AI impact, despite spend
Digital Transformation

Most CX leaders see little AI impact, despite spend

Most firms are still increasing AI budgets, even as 57% of CX leaders say the technology has delivered little or no impact on operations.

By Sean Mitchell • 4 min read • Last month
Businesses shift from AI pilots to trust & results
Software-as-a-Service

Businesses shift from AI pilots to trust & results

Businesses are now weighing whether AI can cut workloads and risks in core operations, rather than just speed up pilots and paperwork.

By Joseph Gabriel Lagonsin • 7 min read • Last month
AS Watson appoints 31 tech partners for AI retail push
Data Analytics

AS Watson appoints 31 tech partners for AI retail push

Its 17,000-store group is broadening AI use from customer service to operations and analytics as it deepens ties with suppliers.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Genesys names new partner chiefs to expand AI push
Software-as-a-Service

Genesys names new partner chiefs to expand AI push

The appointments signal a sharper partner-led route to market as the software group pushes AI deeper into customer service systems used by thousands.

By Mark Tarre • 3 min read • Last month
Newgen names Tarun Nandwani chief executive officer
Software-as-a-Service

Newgen names Tarun Nandwani chief executive officer

The software group is sharpening its global growth push as Tarun Nandwani takes the top job and Pramod Kumar gets a new role.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Stories from Other Regions

Business Transformation stories

Crescendo appoints Andy Lee as Chief Executive Officer
Software-as-a-Service

Crescendo appoints Andy Lee as Chief Executive Officer

The move signals a push to win larger enterprise clients as the company seeks to replace fragmented customer service systems with AI-native software.

By Sofiah Nichole Salivio • 4 min read • Last month
UK businesses overstate AI progress, EXL research finds
Data Analytics

UK businesses overstate AI progress, EXL research finds

Only 12% of UK companies qualify as AI leaders, with most still struggling to turn pilot projects into measurable returns.

By Joseph Gabriel Lagonsin • 3 min read • Last month
KPMG sees AI surge as firms struggle to prove value
Digital Transformation

KPMG sees AI surge as firms struggle to prove value

Nearly half of businesses have paused or scaled back AI projects as weak cost tracking leaves returns unproven and security gaps widen.

By Sean Mitchell • 6 min read • Last month
Irish firms spend €667,000 on zombie projects yearly
Digital Transformation

Irish firms spend €667,000 on zombie projects yearly

A lack of clear IT planning is leaving Irish large firms with a €667,000 annual drag from projects that should have been stopped.

By Sofiah Nichole Salivio • 4 min read • Last month
How channel partners can turn migration into a growth engine
Digital Transformation

How channel partners can turn migration into a growth engine

As legacy systems fade, UK channel partners are using managed migrations to protect revenue and win new recurring income.

By Will Morey • 4 min read • Last month
Productivity tops CEOs' concerns in Australia & NZ
Digital Transformation

Productivity tops CEOs' concerns in Australia & NZ

Rising pressure to lift output without burning out staff has overtaken economic uncertainty as the chief concern for executives in Australia and New Zealand.

By Sofiah Nichole Salivio • 3 min read • Last month
UST partners Anthropic to train 20,000 staff on Claude
Manufacturing

UST partners Anthropic to train 20,000 staff on Claude

The deal will embed Claude across UST's client systems and internal workflows, as the services firm trains 20,000 staff worldwide on the AI model.

By Sean Mitchell • 4 min read • Last month
India firms lag on AI readiness despite rapid adoption
Digital Transformation

India firms lag on AI readiness despite rapid adoption

Only a quarter of Indian organisations say staff are ready for AI, as deployment races ahead of training, governance and trust.

By Sofiah Nichole Salivio • 4 min read • Last month