eCommerceNews Asia - Technology news for digital commerce decision-makers

Communication stories - Page 2

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Sage reveals AI-powered assistant for accounting & finance sector
Last month
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data protection
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encryption
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ai
Sage introduces 'Sage Copilot', an AI-powered virtual assistant aimed at revolutionising productivity and amplifying growth for SMEs in the finance sector.
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Accenture report reveals legacy tech debt hindrance for CSPs' growth
Thu, 29th Feb 2024
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ai
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report
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accenture
Accenture report reveals over 75% of Communication Service Providers grapple with legacy tech debt, impeding growth and business agility, despite strive for IT transformation.
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Customer-centric cybersecurity incident response vital for businesses
Wed, 28th Feb 2024
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big data
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data protection
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bi
Striking a balance between data protection compliance and customer trust is pivotal, making a customer-centric cybersecurity incident response crucial, says a statement from Logicalis Australia.
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Kiwis call for tougher fines & greater accountability in cyber breaches
Tue, 27th Feb 2024
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breach prevention
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firewall
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palo alto networks
New research reveals majority of Kiwis think companies should do more to prevent cyber-attacks, with many considering swapping brands after a data breach.
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Australians see AI as crucial for future business decisions
Thu, 22nd Feb 2024
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bi
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big data
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accounting systems
Nearly two-thirds of Australian professionals believe that AI will play a pivotal role in future business decisions and overcoming project management challenges, a GetApp survey reveals.
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'Artificial Inflation of Traffic' scams skyrocket in 2023
Thu, 15th Feb 2024
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cloud services
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ai
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threat intelligence
A Swedish report exposes a disturbing surge in Artificial Inflation of Traffic (AIT) fraud, with 20 billion fraudulent SMS messages costing organisations a total of $1.16 billion in 2023.
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Call data: Australian businesses’ overlooked tool for superior CX
Thu, 15th Feb 2024
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cx
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martech
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voice
Often neglected, call data provides Australian businesses with crucial insights for refining their customer experience, with potential benefits like valuable competitive intelligence.
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Kerzner Group launches Unily's iKonnect app for enhanced staff communication
Tue, 13th Feb 2024
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cx
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martech
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ai
Kerzner Group has unveiled iKonnect, Unily's new mobile-first app, revolutionising internal communications for the 70% of its 15,000-strong workforce who are frontline employees without regular access to computers.
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Putting all your eggs in one communication basket is never a good idea
Mon, 5th Feb 2024
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crm
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uc
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cx
Reliance on a single Unified Communications as a Service (UCaaS) solution, such as Microsoft Teams, puts businesses at risk as highlighted by recent outages; diversifying options can boost resilience and functionality.
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A new way to put innovation at the center of company culture
Fri, 2nd Feb 2024
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wfh
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sales
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collaboration
Australian company, Seven, pioneers a cross-department innovation initiative, 'Ignite', boosting collaboration and breaking down workplace silos.
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From pixels to playgrounds: the urgent need for balance in our children’s digital lives
Fri, 2nd Feb 2024
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edutech
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smartphones
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technology gifts
As children's lives become increasingly digitalised, health experts highlight the immediate need to balance screen-time with physical activity, combating sedentary habits and potential obesity risks.
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Zoom unveils new interactive app for Apple Vision Pro
Tue, 30th Jan 2024
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smartphones
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apple
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wfh
Zoom's new app for Apple Vision Pro, launching on 2 February, offers a more tangible and realistic meeting experience on remote platforms.
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Data Privacy Day: Zoho highlights the need for more education
Fri, 26th Jan 2024
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bi
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big data
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edutech
Data Privacy Day: Zoho stresses the vital need for businesses to educate themselves, increase transparency and bolster data privacy practices as AI use intensifies.
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AI & remote working could redefine business in 2024
Mon, 22nd Jan 2024
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big data
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wfh
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bi
AI and remote working are set to redefine business operations in 2024, with the rise of employee influence in tech choices.
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Western Sydney University partners with tech firms for hands-on learning
Fri, 12th Jan 2024
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video
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devops
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project management
Western Sydney University undergraduate students gain real-world experience working on research and design projects, thanks to a partnership with Western Sydney International Airport and DXC Technology.
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AI & remote work reshape business practices by 2024
Fri, 12th Jan 2024
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big data
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bi
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wfh
AI is revolutionising business and project management in 2024, with employee-led tech selection underpinning changes in a remote-work dominated era.
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Private networks: The key to leverage 5G technology
Thu, 11th Jan 2024
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smartphones
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cloud services
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network infrastructure
Private 5G networks are transforming digital connectivity across industries in capacities, from healthcare to manufacturing, by supporting secure, agile and efficient operational functions.
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3M unveils world's first self-charging headset at CES 2024
Thu, 4th Jan 2024
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ces
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3m
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headsets
3M pioneers the world's first self-charging communications headset, using solar cell technology to convert indoor and outdoor light into continuous power.
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Cybersecurity skills gap poses threat to business protection measures
Tue, 2nd Jan 2024
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digital transformation
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testing
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cybersecurity
As digital threats surge, the cybersecurity sector grapples with a pronounced skills gap, jeopardising protection measures and leading to employee burnout.
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Egress experts predict wave of AI weaponisation in cyber threats for 2024
Wed, 27th Dec 2023
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contact centre
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cx
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phishing
Egress forecasts AI-powered cyber threats to soar in 2024, with cybercriminals exploiting artificial intelligence.
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Life101 Launchpad: Online course teaching practical skills to youth
Wed, 27th Dec 2023
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edutech
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rangatahi
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students
Life101 Launchpad, a new online programme, aims to bolster youth financial literacy and life skills. .
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Ignition Technology & Illumio partner to boost UK & Ireland's cybersecurity
Mon, 18th Dec 2023
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ransomware
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illumio
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recruitment
Ignition Technology and Illumio are joining forces to enhance the UK and Ireland's cybersecurity infrastructure with Zero Trust Segmentation.
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GetGloby partners with Aleph Group for AI-driven global ad localisation
Fri, 15th Dec 2023
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ai
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communication
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adtech
GetGloby has partnered with Aleph Group to provide AI-driven ad localisation, aiming to communicate effectively with global audiences.
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Surge in deceptive simplicity exploitation by cyberattackers
Fri, 15th Dec 2023
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malware
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endpoint protection
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advanced persistent threat protection
Cyberattackers increasingly use deceptive simplicity, such as malicious HTML files and fake updates, to bypass traditional defenses.