Consumer stories

Mastercard's Dynamic Yield unveils Shopping Muse, an AI tool providing bespoke retail experiences through personalised product recommendations.

NVIDIA introduces NeMo Retriever, a state-of-the-art AI microservice enhancing AI application accuracy.

Fantom Drives unveils VENOMX NVMe solid state drives, specifically designed for high-speed gaming and VR experiences.

IDVerse teams up with Mastercard Engage for seamless, all-inclusive digital identity verification utilising generative AI technology.

Warwick Business School study reveals Large Language Models (LLMs) unintentionally neutralise sentiments in original text.

Analysing nearly two billion emails, the report finds that cyber criminals are adapting their methods to reflect changing consumer habits.

After significant growth in peak pandemic years, Australian consumer online retail spending has stabilised, according to the Australian Ecommerce Report 2023.

Australia smartphone market declines 10.1% YoY in 2Q23, with recovery in June as end-of-financial-year sales lure consumers to attractive deals.

The road to recovery for PCs has been challenging coming off explosive years in 2020 and 2021, but signs of growth are finally returning, IDC finds.

Almost half of Australians (47%) have been targeted by online scams, with 49% knowing someone who has, according to a survey by Real Insurance and CoreData.

Norton launches Driver Updater, a service that detects and updates outdated, corrupt, or missing drivers on Windows PCs.

APAC marketers embrace the phase-out of third-party cookies, recognizing the value of zero and first-party data, says Twilio research.

Over a quarter of Australian consumers fear that their mobile apps will be breached and are calling for better cyber protection, says Appdome research.

Adoption of first-wave generative AI tools has been consistent across age groups and geographies, with over half of all generations having used the technology.

Hitachi Vantara partners with Cisco to integrate its storage products with Cisco technologies, becoming a leading data centre and hybrid cloud provider.

Dubber launches 'Moments', an AI product designed to revolutionise communication and enhance consumer engagement.

Jumio has released its 2023 Online Identity Study, the second instalment of its annual global consumer research, conducted by Censuswide.

According to SOTI’s new retail report, the Australian retail supply chain is underperforming compared to other regions.

With TeamViewer Tensor, the company was able to simplify its global internal IT support and make it more efficient.

When asked which brand characteristics are essential for building customer loyalty, value for money was the most popular, chosen by 77% of respondents.

Analysis of the data suggests that people are looking for more purposeful internet use, with a focus on quality over quantity, the researchers state.

Consumers or buyers? The failure of many companies lies in their confusion of the two, leading to product flops and wasted resources.

Sophos Intercept X achieved 100% accuracy in detecting and stopping cyber attacks in SE Labs' tests, earning three AAA awards.

By 2027, blockchain technology will enter the mainstream, touching over 70% of common consumer activities, predicts IDC.