Consumers stories

In 2019, StarHub set out to launch an MVNO offering that would offer their customers complete control of their mobile service at their fingertips.

New Eagle Eye research reveals how grocery retailers can win with customer loyalty standards and practices in light of the current economic climate. 

As demand tapered, retailers continued to offer aggressive promotions to reduce the growing inventory. Vendors also incentivised channel to take on more stock.

The decline was due to the decline in consumer demand, growing inflation concerns, and excess inventory levels.

Enterprises’ ability to provide their customers with top-notch yet secure online experiences has thus become critical to business success.

New research reveals the extent of negative delivery experiences on customer loyalty, suggesting customers can be unforgiving. 

Businesses are eagerly embracing the potential for AI to provide personalised customer experiences, but consumers remain cynical.

Australian consumers are threatening to abandon businesses that pollute by hoarding unnecessary data, new research from Veritas Technologies has found.

UK consumers are embracing alternative payment offerings including digital wallets to better manage their finances amidst the cost of living crisis.

Passwords have outrun their course and it's time to provide users a simpler, more secure way to validate their identity. 

The company needed a comprehensive solution to meet the evolving preferences and behaviours of consumer shopping.

“There has been a lot of hype about the potential of the metaverse, but very little is known about what consumers expect."

As we enter this period of economic turbulence and consumers look to reduce non-essential spending, retail is likely to be one of the sectors that’s hit the hardest.

The report covers retail spending from Boxing Day to the back-to-school period, revealing customers holding back on discretionary spending amid rising costs.

Printer consumables are an integral and recurrent business expense, and therefore it’s important that offices get the best deals on printer ink and toner.

How changing consumer behaviour patterns are driving retail digital transformation and why seamless mobile and broadband connectivity are integral to the process.

Savings are not keeping pace with costs in real terms, making potential returns on higher-risk investment opportunities through private markets more appealing.

Similarweb has released its Digital 100, which ranks the top-performing digital domains for ten categories among Australian audiences.

Against an uncertain macro environment, customers are going to be increasingly selective with how and where they spend their money in 2023.

TeknTrash is an AI and analytics company that has created Stipra, a system that manages post-sales data, allowing organisations to understand consumer patterns.

Apple has announced the release of its new generation MacBook Pro laptops, containing its more powerful updated chipsets, the M2 Pro & M2 Max.

Apple says that compared to the previous generation Mac mini, their new M2 and M2 Pro chips bring a faster next-generation CPU and GPU, much higher memory bandwidth, and a more powerful media engine to Mac mini.

New research from SOTI has found 49% of Australian consumers prefer to shop with retailers offering an experience based on their personal preferences.

For CSPs, their opportunity to stand out in such a crowded field is through customer experiences that are immersive, intuitive, and compelling across audiences.