Forget 2030, we need the contact centre of the future now
Small and medium-sized enterprises (SMEs) are more in need of next-generation contact centres now than ever before.
Near Field Communication to reach US$46 billion by 2027
The global near-field communication market was US$17,875 million in 2020 and will be US$46,781 million by 2027, registering a CAGR of 14.8% from 2021 to 2027.
Mission critical communication market continues to grow in APAC
The mission critical communication market in APAC is expected to grow from US$3,894.55 million in 2022 to US$ 6,951.60 million by 2028.
How smart businesses attract top remote talent in a post-COVID world
As Australia faces recession, a shortage of skilled workers and a lengthy recovery, employers must see this as an opportunity, not just a necessity.
Telco power systems market set to reach over three billion - FMI
FMI says the expansion of telecom infrastructure facilities to include rural and other remote locations has led to a rise in demand for telecom tower power systems.
Retailers remain confident in face of economic uncertainty
Retailers prepared to retrain sellers for a new reality of rising inflation, supply chain bottlenecks and regulatory uncertainty.
How legacy tech can mitigate supply chain issues and foster sustainable IT
Global supply chains, which have run smoothly for decades, have suddenly faced several connected systemic issues: a global shortage of semiconductor chips; an energy-supply crisis; transport disruption; and labour shortages.
Health and safety top concern for APAC corporate travellers
APAC corporate travellers are concerned about the continuing health and safety threats from COVID-19, even as they retain high interest in travelling.
COVID pandemic pushed consumers into digital payments
78% of Aussies who use digital wallets say the COVID-19 pandemic pushed them towards using digital means of payment.
NZ telco market slowly recovers from impact of COVID-19 - IDC
The 2022 IDC Telecommunications Market Analysis and Forecast Report says the overall market is relatively flat with marginal growth of 0.4% in the year to June 2022.
Data loss prevention market to reach $12 billion by 2027
Rising compliance and regulatory requirements across the globe are the key factors driving the growth of the Data Loss Prevention market.
Good connectivity key to business growth
Businesses need good internet. It sounds like a no-brainer, but it’s a mantra that Richard Conway, Founder and CEO of Pure SEO, credits with the ongoing success and growth of his SEO company.
Data Driven? Be careful what you wish for
Businesses don’t need to be data driven – data is meaningless without context and application. What businesses do need, is to be profitable
Hyperscale data centre market size is projected to reach US$10B
Growing data security concerns are paving the way for Asia Pacific hyperscale data centre market forecast to remain strong through 2027
Gaming gadgets market is predicted to grow at 8.2% CAGR through 2032
The gaming gadgets industry is predicted to be worth US$71.30 billion by 2022 and US$156.7 billion by 2032, according to FMI
Operationalising your hybrid work strategy
Two years since the pandemic, a key learning is this: Hybrid work cannot simply be a buzzword that is thrown around and only practised when convenient.
Covid crisis sees 62% of AU organisations embrace change
Aa new report shows a direct correlation between the benefits of embracing accelerated change and improved business performance.
Global PC shipments decline another 15% in 3Q22 – IDC
Shipment volumes remain well above pre-pandemic levels when PC volumes were largely driven by commercial refreshes.
The post-pandemic workplace: future technological trends and their impact on frontline workers
According to the Australia Bureau of Statistics, one in four employed Australians reported that the job situation of someone in their household changed in July 2022, with nearly twice as many changing to working-from-home arrangements.
How to steer a safe path through tenant-to-tenant migration
One result of the widespread enterprise adoption of Microsoft 365 is the need to move users from one instance of the suite to a new or different instance: a tenant-to-tenant (T2T) migration.
How Omicron-proof technology helped businesses traverse the ‘Big Sick’
When businesses were battling through Covid disruptions, contact centres were utilising innovative technology solutions.
COVID-19 relief innovation takes 2022 SAS Hackathon crown
In COVID-19’s wake, more than 287,000 MSMEs joined JakPreneur, a collaborative government platform that links entrepreneurs and stakeholders
Exclusive: RUCKUS offers practical solutions for an increasingly digital world
RUCKUS builds and delivers purpose-driven networks that perform in the tough environments of the industries it serves.
Exclusive: Corpay plans to provide more hedging features
Corpay addresses border payments and currency risk management. Offering hedging, payment technology, cash flow solutions and exotic currency capabilities