eCommerceNews Asia - Technology news for digital commerce decision-makers

Customer Success stories - Page 2

Untitled design  79

Ultimo names Philip Neal Chief Revenue Officer role

Tue, 24th Feb 2026
#
manufacturing
#
cx
#
martech
Ultimo appoints Philip Neal as Chief Revenue Officer to drive global growth and AI-augmented EAM strategy across North America, EMEA and APAC.
Morgan headshots 56

KnowBe4 appoints Kelly Morgan as Chief Customer Officer

Fri, 20th Feb 2026
#
cloud security
#
cx
#
phishing
KnowBe4 appoints former DocuSign executive Kelly Morgan as chief customer officer to steer global client strategy amid rising AI security risks.
Silicon valley war room dashboard engineers cloud monitoring

Selector raises USD $32m to boost AI observability push

Fri, 20th Feb 2026
#
devops
#
digital transformation
#
apm
Selector raises USD $32m at a USD $375m valuation to expand its AI-driven observability platform and accelerate global enterprise growth.
Global business partnership network cloud platform vector art

monday.com boosts AI-first partner drive with new perks

Wed, 18th Feb 2026
#
saas
#
crm
#
digital transformation
monday.com expands its global partner drive with AI incentives, new reseller paths and an upgraded platform to boost channel-led growth.
Two modern office towers merge puzzle ai network cityscape

Seismic & Highspot to merge in AI sales software deal

Sun, 15th Feb 2026
#
data analytics
#
digital transformation
#
erp
Seismic to merge with Highspot, uniting rival sales enablement platforms in an AI-first deal with Permira to remain controlling shareholder.
Executive shield open source cloud database security isometric

Percona maps 2026 growth with new tech & leadership

Thu, 12th Feb 2026
#
virtualisation
#
hybrid cloud
#
digital transformation
Percona sets out its 2026 growth plan with fresh leadership, new PostgreSQL security tech and expanded support for Valkey users.
Venkat ramakrishnan

NeuBird AI names Venkat Ramakrishnan president & COO

Thu, 5th Feb 2026
#
storage
#
virtualisation
#
devops
NeuBird AI appoints Venkat Ramakrishnan president and COO to scale its agentic AI SRE platform and expand global commercial operations.
Craig flower

Zendesk names Craig Flower COO to drive AI first shift

Wed, 4th Feb 2026
#
saas
#
uc
#
digital transformation
Zendesk promotes Craig Flower to chief operating officer, tasking him with accelerating its AI-first customer service and operations strategy.
Bede hackney headshot(2)

Sigma opens Sydney APJ hub & appoints Bede Hackney

Wed, 4th Feb 2026
#
storage
#
virtualisation
#
data analytics
Sigma has launched an Asia Pacific and Japan hub in Sydney, naming veteran sales leader Bede Hackney as regional vice president.
Execs

Prometheus boosts APAC push with three Sydney leaders

Fri, 30th Jan 2026
#
digital transformation
#
fintech
#
cx
Prometheus expands its APAC enterprise push, hiring three senior leaders in Sydney to drive marketing, customer success and solution engineering.
Wildtech

Wild Tech strengthens APAC growth with new C suite

Wed, 28th Jan 2026
#
crm
#
digital transformation
#
cx
Wild Tech bolsters APAC expansion, appointing three new C-suite leaders to drive AI-led solutions, operations and revenue growth.
Split home office focus vs distraction clock 2 3 hours scene

Workers get just 2-3 hours of real focus time a day

Wed, 28th Jan 2026
#
hcm
#
erp
#
genai
New Hubstaff data shows workers average only 2-3 hours of true focus a day as meetings, app overload and AI tools fragment attention.
Gina mccintltd.com  31

Tricentis hires new leaders to drive AI powered growth

Wed, 28th Jan 2026
#
devops
#
digital transformation
#
cx
Tricentis hires two senior leaders to accelerate AI-led growth after hitting USD $400 million ARR and securing USD $1.33 billion backing.
Gina mccintltd.com  26

Veeam appoints new leaders to drive data resilience push

Wed, 28th Jan 2026
#
storage
#
virtualisation
#
uc
Veeam reshapes its top team with three senior hires to sharpen its global data resilience, security and AI-driven growth strategy.
Gina mccintltd.com  12

EcoOnline names David Orstad Chief Customer Officer

Mon, 26th Jan 2026
#
cx
#
martech
#
partner programmes
EcoOnline appoints David Orstad Chief Customer Officer to lead global customer functions and launch new managed services offering.
Modern warehouse factory cloud ai automation software integration

Syspro maps AI-led overhaul, M&A push and new brand

Thu, 22nd Jan 2026
#
saas
#
manufacturing
#
digital transformation
Syspro plots AI-led overhaul, acquisitive growth and a fresh global brand as it chases cloud-first, subscription-fuelled expansion.
Corporate awards stage crystal trophy ai geometric design applause

Rimini Street honoured for agentic AI & client success

Fri, 16th Jan 2026
#
storage
#
data analytics
#
digital transformation
Rimini Street secures multiple awards for agentic AI, customer service and leadership, as Hitachi Vantara client also earns industry honour.
Laptop email dashboard course icons on modern office desk scene

Constant Contact buys GURU event & education assets

Fri, 16th Jan 2026
#
martech
#
cdp
#
marketing
Constant Contact buys GURU Conference, SubjectLine.com and Certified GURU to deepen its email marketing tools, training and community reach.
Cloud contact center hub with agents and multichannel data streams

Five9 & Google Cloud launch unified AI contact centre CX

Thu, 15th Jan 2026
#
uc
#
data analytics
#
digital transformation
Five9 and Google Cloud unveil a joint AI-powered CX platform, unifying contact centre workflows and customer data across all channels.
Three gears merging splitting financial skyline data streams

STG folds S&P EDM into Gresham & carves out thinkFolio

Thu, 15th Jan 2026
#
fintech
#
ai
#
data management
STG completes S&P Global EDM and thinkFolio deal, folding EDM into Gresham while spinning thinkFolio out as a standalone portfolio firm.