eCommerceNews Asia - Technology news for digital commerce decision-makers

Customers stories

Story image
Zoom Virtual Agent launched to assist customers and employees
Last week
#
ai
#
customers
#
zoom
Zoom has officially launched Zoom Virtual Agent, an intelligent conversational AI and chatbot solution designed to transform customer and employee assistance.
Story image
Immersive CX is the new way to win and keep customers
This month
#
cx
#
customers
#
zendesk
Latest Zendesk research signals a dramatic shift in expectations, with over two-thirds of Australian business leaders rethinking the entire customer experience.
Story image
Snowplow acquires Sydney-based Poplin Data, extends global customer base
This month
#
data
#
customers
#
mergers and acquisitions
Snowplow has announced the acquisition of Poplin Data, Snowplow's exclusive integration and enablement partner in Australia and New Zealand.
Story image
HackerOne launches Gold Standard Safe Harbour statement
Thu, 17th Nov 2022
#
hackers
#
attack
#
customers
The GSSH is a short, broad, easily-understood safe harbour statement that’s simple for customers to adopt, HackerOne states.
Story image
Changing the customer engagement game with ERP
Mon, 5th Sep 2022
#
accounting systems
#
bi
#
big data
In this climate especially, deliberate and actionable strategies to enhance the customer experience should be at the top of the to do list. 
Story image
Boomi expands global partner program with new opportunties
Mon, 5th Sep 2022
#
it training
#
partner programmes
#
customers
Boomi has announced it has expanded its global partner program to include new opportunities for its approximately 800 partners worldwide.
Story image
Pound for pound, PaySauce adds up to best payroll value at Kilo
Thu, 25th Aug 2022
#
payroll systems
#
hcm
#
customers
When online whole foods retailer Kilo took a closer look at PaySauce, it realised there was a better, faster way of handling timesheets, payroll and the associated administration.
Story image
How brands can use offline data to drive better decision-making
Wed, 24th Aug 2022
#
big data
#
bi
#
data analytics
It’s no secret brands are at the forefront of data usage and capture, especially those with an eCommerce element in their businesses.
Story image
Nine marketing automation best practices to implement ahead of 9.9 super shopping day
Wed, 24th Aug 2022
#
customers
#
shopping
#
sales
According to the Euromonitor International report, eCommerce sales in SEA are expected to reach $166 billion by 2026, following a 30% rise in 2021.
Story image
ValueFlow and FLI announce capital alliance for enhanced channel outcomes
Wed, 17th Aug 2022
#
finance, leasing & rental
#
partner programmes
#
customers
ValueFlow and Founder Led Investments (FLI) have announced that they have entered into a capital alliance, which looks to expand ValueFlows business in Australia and Asia Pacific.
Story image
CM Group recognised as Best Overall MarTech Company
Tue, 16th Aug 2022
#
cloud
#
martech
#
management
MarTech Breakthrough has ranked CM Group as the Best Overall MarTech Company for the third year running and Cheetah Digital as Best Overall Marketing Campaign Management Solution.
Story image
Virgin Money works with 9Spokes to create custom offering
Tue, 16th Aug 2022
#
saas
#
devops
#
finance, leasing & rental
Virgin Money has worked with Kiwi SaaS 9Spokes to build a custom version of its business dashboard offering, M-Track, to generate stronger insights for the bank and its customers.
Story image
Appier achieves historically high growth rate of 56% YoY
Mon, 15th Aug 2022
#
ai
#
open source
#
financial results
"Our strong momentum over the past two quarters underscores Appier's significant growth alongside our customers."
Story image
OfficeMax NZ sees significant growth through Seismic partnership
Thu, 4th Aug 2022
#
finance, leasing & rental
#
officemax
#
sales
OfficeMax New Zealand has announced it has seen a significant increase in customer and sales confidence as a result of Seismic’s digital enablement software.
Story image
How manufacturers can respond to rapid change with technology
Mon, 1st Aug 2022
#
inventory management systems
#
it in manufacturing
#
erp
Disruption, innovation, and continual refinement of shop floor processes are driving factors in today’s complex market landscape. 
Story image
ManageEngine bringing back Australian user conference
Thu, 28th Jul 2022
#
customers
#
manageengine
#
events
ManageEngine is bringing back its user conference, the company's flagship customer event, to two of Australia's largest cities for the first time since 2018.
Story image
InterSystems expands New Zealand presence with local office
Wed, 27th Jul 2022
#
it in healthcare
#
partner programmes
#
relationships
InterSystems has opened its first New Zealand office, expanding the company’s presence in the country to build its growing local team and closer relationships with customers and partners.
Story image
Million dollar funding injection set to drive Servicely's overseas expansion
Mon, 25th Jul 2022
#
ai
#
it automation
#
customers
Australian AI platform provider Servicely has announced a $1.2 million funding injection that will look to target a significant overseas expansion. 
Story image
Airwallex launches an online payments app on Shopify
Mon, 25th Jul 2022
#
commerce systems
#
martech
#
payment gateways
Airwallex has launched an online payments app on Shopify, allowing merchants to integrate a gateway plugin on their online store to accept payments from their global customers.
Story image
Workday continues growth in the adaptive planning space
Fri, 22nd Jul 2022
#
big data
#
bi
#
data analytics
The company's solution has the ability to break down data silos, accelerate planning company-wide, and gain richer insights by applying machine learning.
Story image
TradeWindow closes deal to acquire Auckland company Rfider
Tue, 19th Jul 2022
#
inventory management systems
#
mergers and acquisitions
#
software
TradeWindow has announced that its agreement to acquire the business and assets of Rfider Limited, an Auckland-based software company.
Story image
Mercury charged by ComCom following complaints of misleading customers
Tue, 19th Jul 2022
#
data centre maintenance / management
#
power / energy
#
telecommunications
Mercury NZ has been charged for misleading customers following a complaint to the Commission Commission.
Story image
The NZ TCF endorses move by ComCom to promote TDR dispute scheme
Tue, 19th Jul 2022
#
customers
#
commerce commission
#
telecommunications
The New Zealand Telecommunications Forum has welcomed the move by the Commerce Commission to further promote customers' access to the Telecommunications Dispute Resolution Scheme (TDR).
Story image
Why it's time to 'dial up' the power of mobile marketing
Mon, 18th Jul 2022
#
smartphones
#
marketing
#
customers
For marketers and brands, the obsession with our mobiles translates into endless opportunities, especially as the third-party cookie crumbles and relationship marketing emerges as king of the marketing paradigm.
© 2023 Techday, All rights reserved. Hosted on Plan B's Cloud Services. DMARC protection by PowerDMARC.