Cyber Monday Stories - Page 6

Global Stories

Cyber Monday stories

Peak performance in peak season: Leveraging EMM solutions for seamless operations

As the busy festive season heats up, logistics firms are turning to EMM solutions to enhance workforce efficiency and ensure seamless operations.

By Michael Dyson • 4 min read • Fri, 13th Dec 2024

Customer Experience

Sinch reveals insights on 2024 Black Friday shopping trends

Sinch reports that Black Friday and Cyber Monday generated USD $118.2 billion in November 2024, highlighting consumer demand for personalised, omnichannel engagement.

By Shannon Williams • 3 min read • Thu, 12th Dec 2024

Data Analytics

Positive economic forecast boosts holiday spending hopes

Circana forecasts a positive economic environment for 2025, prompting consumers to embrace 'retail therapy' during the upcoming holiday season.

By Kaleah Salmon • 2 min read • Wed, 11th Dec 2024

Crypto

Cybercriminals mirror Black Friday with dark market deals

Bitdefender has unveiled how cybercriminals mimic festive shopping habits, accessing dark markets for illicit goods, from fake IDs to narcotics.

By Imee Dequito • 3 min read • Fri, 6th Dec 2024

Unified Communications

NICE CXone platform sees 80% increase in interactions

NICE's CXone MPower platform saw an 80% rise in automated customer interactions over Black Friday and Cyber Monday, reflecting a growing reliance on automation.

By Imee Dequito • 2 min read • Thu, 5th Dec 2024

Gaming

Cyber Monday 2024 online sales surge to USD $13.3 billion

Adobe has announced that online spending soared to USD $13.3 billion during Cyber Monday 2024, reflecting a 7.3% rise from last year.

By Imee Dequito • 3 min read • Wed, 4th Dec 2024

Advanced Persistent Threat Protection

Cyber threats heighten with holiday sales here

With Black Friday and Cyber Monday in full swing, cyber threats loom large, urging consumers and retailers to bolster their online security against potential attacks.

By Kaleah Salmon • 3 min read • Mon, 2nd Dec 2024

Endpoint Protection

Experts warn of cyber risks as Black Friday approaches

As Black Friday and Cyber Monday approach, experts warn shoppers to be vigilant against rising cyber threats like malvertising and online fraud.

By Shannon Williams • 3 min read • Thu, 28th Nov 2024

Customer Experience

Sinch predicts personalised, secure shopping trends for 2024

Sinch predicts that 2024's Black Friday and Cyber Monday will see a surge in personalised and secure communication strategies to enhance shopper engagement.

By Catherine Knowles • 3 min read • Thu, 28th Nov 2024

Customer Experience

AI adoption in retail: Opportunities & readiness gaps

A new survey from Riverbed reveals that while 95% of retail leaders view AI as crucial, only 40% feel prepared for its implementation.

By Kaleah Salmon • 3 min read • Fri, 22nd Nov 2024

Supply Chain

UK shoppers plan record Black Friday spend, survey reveals

With inflation rising, 54% of British consumers plan to take advantage of Black Friday and Cyber Monday for their average Christmas budget of GBP £352.

By Sean Mitchell • 3 min read • Thu, 21st Nov 2024

Artificial Intelligence

New Relic report: Observability quadruples retail ROI

New Relic's latest report reveals that investing in observability solutions can deliver a fourfold return for retail businesses by enhancing customer interactions.

By Imee Dequito • 3 min read • Thu, 21st Nov 2024

Supply Chain

FedEx survey shows APAC optimism for holiday sales

FedEx's recent survey reveals strong optimism in the Asia Pacific for holiday sales, with 70% of SMEs predicting sales growth, driven by eCommerce.

By Shannon Williams • 3 min read • Wed, 6th Nov 2024

Stories from Other Regions

Cyber Monday stories

Customer Experience

Black Friday evolves into key November event in Australia

Australia's Black Friday has transformed into 'Black November', with a 15% increase in spending, reflecting a shift in consumer habits and enhanced retail strategies.

By Imee Dequito • 4 min read • Fri, 6th Dec 2024

Online fraud

AI fraud networks exploit UK shoppers amid festive season

AI-driven fraud threatens to undermine Black Friday and Cyber Monday shopping, with UK scams costing victims over GBP £11.5 million last year.

By Shannon Williams • 3 min read • Tue, 3rd Dec 2024

Data Protection

NCSC warns of sophisticated scams during Black Friday

The NCSC warns of a surge in sophisticated scams this Black Friday and Cyber Monday, with over 32,000 fraud reports and losses totalling GBP £30.4 million.

By Melania Watson • 2 min read • Tue, 26th Nov 2024

Customer Experience

UK shoppers struggle with tech issues on Black Friday deals

New research by HONOR reveals UK shoppers face technology challenges during Black Friday, with 1 in 3 experiencing device freezes while bargain hunting.

By Catherine Knowles • 3 min read • Fri, 15th Nov 2024

Supply Chain

Rise in returns expected after Black Friday & Cyber Monday

Research shows that one in three shoppers is expected to return Black Friday and Cyber Monday purchases, leading to a surge on Returns Tuesday, 10th December.

By Kaleah Salmon • 3 min read • Fri, 15th Nov 2024