eCommerceNews Asia - Technology news for digital commerce decision-makers

Data Insights stories - Page 2

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Gartner highlights six ways to improve customer experience with VoC solutions
Mon, 28th Dec 2020
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crm
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cx
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martech
Using a VoC strategy focused on CX will enable service organisations to gain insights into customer motivations, impressions and experiences, leading to an improved bottom line, Gartner states.
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5 Finance Automations to Speed Up and Scale Your Business
Tue, 22nd Dec 2020
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cloud services
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snaplogic
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data insights
Find out some key tips to the use of automation in your business
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Kount and Snowflake partner to empower businesses with customer insights
Wed, 2nd Dec 2020
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open source
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customers
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partnerships
The joint new product, called Data on Demand, is the industry’s first private data warehouse with insights from Kount’s Identity Trust Global Network, powered by advanced artificial intelligence and machine learning.
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Data mastery the difference between success and failure, report finds
Mon, 23rd Nov 2020
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capgemini
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report
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data insights
"A mindset change is needed - leaders must accept and embrace an agile culture of experimentation if they are to achieve data activation.”
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Why effective data warehousing is critical in today’s data-driven economy
Tue, 17th Nov 2020
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data warehousing
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snaplogic
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data dynamics
By rationalising information in a single data warehouse, businesses can get a much more holistic view of their data estate, which in turn allows them to accelerate internal processes, deliver better analytics, and ultimately save time and money. 
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DJI announces new smart-drone for agricultural spraying
Mon, 16th Nov 2020
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drones
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iot
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agritech
The drone includes modular design, omnidirectional digital radar, and an optimised precision spraying module to bring digital insights and efficiency to farming.
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Twilio finalises US$3.2 billion acquisition of Segment
Tue, 3rd Nov 2020
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contact centre
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cx
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crm
Segment will become a division of Twilio and will continue to be led by Segment CEO and co-founder Peter Reinhardt, reporting to Lawson.
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Businesses left to make decisions based on old, inaccurate data, study finds
Wed, 28th Oct 2020
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ddos
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neustar
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market research
"It is more critical than ever that organisations have access to actionable, contextualised, near real-time threat data to power the network and application security tools they use to detect and block malicious actors."
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Segment launches platform updates focusing on improving customer experience
Tue, 27th Oct 2020
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cx
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crm
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martech
"We're committed to helping companies access good data, so they can drive business growth and unlock the future of personalised experiences.”
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Boomi: two new solutions and partnership with Aible
Thu, 15th Oct 2020
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cloud services
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ai
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dell
AtomSphere Go and Project LightSpeed accelerate delivery of integrated experiences and the partnership provides no-code AI-driven insights.
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Dynata and Hall & Partners announce integrated data platform
Mon, 7th Sep 2020
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big data
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data analytics
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bi
Dynata’s data capabilities and technology will power The Hub, Hall & Partners’ data visualisation and storytelling platform.
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Poor data decision-making by Australian organisations impact bottom line - report
Tue, 1st Sep 2020
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bi
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data analytics
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martech
Organisations that invest in creating data-to-insights (D2I) capabilities through modern data and analytics pipelines are seeing significant gains.
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Extracting insights from data requires more than just a pretty dashboard
Fri, 14th Aug 2020
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bi
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big data
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data analytics
If you’re not sure where your data comes from, or how clean it is, you can’t trust the reports you generate from it. In some cases, if you don’t know what you have, you don’t even know how to ask the right questions. 
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Unstructured data: Making sense of the mass and the mess
Wed, 24th Jun 2020
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storage
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converged infrastructure
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pure storage
A modern data experience requires infrastructure that can bridge silos and meet demands for performance, agility and simplicity, without complexity or compromise. This calls for a data hub approach. 
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Why CX is a 'must-have' and not a 'nice-to-have'
Tue, 16th Jun 2020
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bi
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big data
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crm
Every day CX becomes a more valid metric with which to measure a business’s success, with a rise in better business outcomes directly proportional to amount invested in CX.
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What is a business without customers? Why CX investment should be a strategic play
Tue, 16th Jun 2020
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bi
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big data
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crm
According to a report released by Adobe last month, 40% of businesses leading in CX ‘significantly’ exceeded their 2019 business goals, compared with the 13% not leading in the CX space.
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Qualtrics enhances CX insights capabilities
Mon, 18th May 2020
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bi
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big data
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crm
CoreXM updates allow businesses to listen and act on the needs of their customers and employees and identify key business drivers.
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9 Spokes empowers Kiwi SMBs through Microsoft partnership
Mon, 4th May 2020
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microsoft
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devops
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case study
For many New Zealand SMBs, the reality was that they didn’t have access to the right technologies, and they had fewer business insights than their corporate peers.
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LINE Corporation chooses Cloudera to advance data and AI powered R&D
Fri, 3rd Apr 2020
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data science
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r&d
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cloudera
LINE Corporation has selected Cloudera to develop its AI technology based business and further empower its Data Science and Engineering Centre (DSEC), thus strengthening its data-driven business objectives.
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Latest Micro Focus release empowers organisations with greater data insights
Wed, 1st Apr 2020
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big data
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bi
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data analytics
Micro Focus has released the Vertica 10 Analytics Platform, delivering a range of updates to enable machine learning and unified predictive analytics at scale.
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Snowflake and Adobe team up to empower marketing teams
Fri, 20th Mar 2020
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creative technologies
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martech
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open source
The Federated Data Access (FDA) connector integration is part of the Adobe Experience Cloud and enables joint customers to analyse data from Adobe Campaign on Snowflake’s integrated cloud data platform.
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Traditional research shifting to automation and AI
Tue, 12th Nov 2019
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martech
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chatbots
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it automation
New research indicates that ‘a revolutionary approach’ is required to meet demand for insight through automation, AI and big data.
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Tech firm launches data privacy toolkit to help navigate the minefield
Thu, 14th Mar 2019
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cybersecurity
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breach prevention
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privacy
Data privacy isn't just about keeping customer information safe, says Data Insights.
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Mash is a smash hit
Sat, 1st May 2010
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bi
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big data
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data analytics
What you want is data at your fingertips when you need it and in the form that is appropriate for the interface you're using.
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