Digital Engagement stories
Orlando Magic expand SAS AI partnership to personalise fan experience
Last month
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gaming
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data analytics
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cx
SAS expands partnership with Orlando Magic to harness AI and data analytics, enhancing live game and digital fan experiences via personalisation and dynamic pricing.
HOYTS app earns Webby Award nomination for digital design
Last month
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smartphones
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software development
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digital engagement
HOYTS' redesigned mobile app, launched six months ago, has received a Webby Award nomination for its outstanding digital design and user experience.
Why we need to be all-in on Personalisation
Last month
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data analytics
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cx
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martech
Personalisation is revolutionising retail, driving customer loyalty and profitability, as businesses harness AI to enhance unique shopping experiences.
The impact of cost-cutting on technology vendors: Why scaling back on PR and marketing is a risky move
Last month
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fintech
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digital engagement
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public relations
Amid economic pressures, tech vendors risk significant revenue loss by slashing PR and marketing budgets, jeopardising visibility and market relevance.
Creating a lead generation flywheel with AI and data at the core
Last month
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crm
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cx
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martech
AI-driven lead qualification is transforming sales, enabling brands like Driva to boost conversion rates by 5% and streamline customer interactions.
TP report shows Gen Z prefer interactive communication
Last month
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cx
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martech
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digital engagement
A new report from TP reveals that Generation Z favours interactive communication, posing challenges for businesses catering to this tech-savvy cohort.
New Zealanders spending more time online than ever
Thu, 20th Mar 2025
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ai
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facebook
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digital engagement
A new study by InternetNZ reveals half of New Zealanders now spend four or more hours online daily, with significant usage noted among younger adults.
Charlotte Tilbury & Huda Beauty lead UK beauty brands
Thu, 6th Mar 2025
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digital engagement
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instagram
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social media
Kolsquare's 2024 rankings reveal Charlotte Tilbury and Huda Beauty as the top UK beauty brands on TikTok and Instagram, showcasing their digital prowess.
Ikonz Studios secures funding for global AI expansion
Wed, 19th Feb 2025
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edutech
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physical security
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genai
Ikonz Studios has secured strategic Pre-Series A funding from prominent investors, bolstering its innovative AI-driven digital experiences and global expansion.
Gen Z to boost UK January sales with GBP £2.5 billion spend
Mon, 20th Jan 2025
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cx
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martech
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personalisation
Gen Z consumers in the UK are set to spend GBP £2.5 billion during January sales, highlighting the need for brands to focus on personalisation and customer loyalty.
Domo's report unveils AI's impact on digital behaviour
Thu, 26th Dec 2024
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uc
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martech
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commerce systems
Domo's latest Data Never Sleeps report reveals 5.52 billion internet users generate vast data every minute, highlighting AI's growing influence on digital behaviour.
NICE CXone platform sees 80% increase in interactions
Thu, 5th Dec 2024
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uc
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ai
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digital engagement
NICE's CXone MPower platform saw an 80% rise in automated customer interactions over Black Friday and Cyber Monday, reflecting a growing reliance on automation.
Freshworks appoints Srinivasan Raghavan as Chief Product Officer
Tue, 3rd Dec 2024
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saas
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cx
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martech
Freshworks has appointed Srinivasan Raghavan as Chief Product Officer to spearhead its product strategy, enhancing growth in AI and customer experience.
Brits prioritise practical gifts with Christmas spending
Sun, 24th Nov 2024
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ecommerce
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digital engagement
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christmas
A recent ShipStation survey reveals UK consumers are shifting towards practical gifts for Christmas, with younger generations prioritising immediate utility.
How we can help younger Australians tackle cybersecurity challenges
Tue, 15th Oct 2024
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phishing
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advanced persistent threat protection
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email security
This October marks Cybersecurity Awareness Month, highlighting younger Australians' struggles with online safety amid rising frustration and disengagement.
Cybercriminals exploit content platforms for phishing attacks
Wed, 18th Sep 2024
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firewalls
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breach prevention
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ai
Cybercriminals exploit popular content platforms to launch sophisticated phishing attacks, targeting users in Singapore and the Asia-Pacific region.
UK SMBs suffer £93,000 losses annually from misinformation
Tue, 10th Sep 2024
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google
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digital engagement
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smb
Small and medium-sized UK businesses are losing around £93,000 annually due to misinformation, fake reviews, and inadequate search tools.
Seven West Media launches Seven AI Factory with Databricks
Mon, 9th Sep 2024
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digital transformation
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genai
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ai
Seven West Media partners with Databricks to launch the Seven AI Factory, focusing on AI-driven insights to boost digital engagement and ad strategies.
Consumer concern over posthumous digital identity theft grows
Thu, 29th Aug 2024
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physical security
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data privacy
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ai
A Kaspersky survey reveals 61% of consumers fear posthumous digital identity theft, highlighting ethical concerns and privacy issues in the digital age.
Deputy launches Shift Pulse+ to boost worker engagement & insight
Mon, 15th Jul 2024
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hcm
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digital engagement
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payroll systems
Deputy boosts HR suite with Shift Pulse+ upgrade, enhancing employee engagement and sentiment insights to tackle staffing and retention challenges.