Guest communications Stories

Asian Stories

Guest communications stories

Insight completes major digital overhaul for AROYA cruise ship

Insight completes a major digital overhaul of the AROYA cruise ship, enhancing passenger experience with advanced IT systems in just 11 months.

By Catherine Knowles • 3 min read • Fri, 4th Jul 2025

Global Stories

Guest communications stories

Customer Relationship Management

ClearCourse acquires Avon Data Systems to boost hospitality growth

ClearCourse has acquired Avon Data Systems, enhancing its hospitality tech range with Rezcontrol to support over 450 UK hotels and boost sector growth.

By Kaleah Salmon • 4 min read • Thu, 12th Jun 2025

Stories from Other Regions

Guest communications stories

Digital Transformation

Chaty links AI voice receptionist with ROLLER bookings

Chaty links its AI voice receptionist to ROLLER, letting attractions take bookings, payments and manage calls automatically around the clock.

By Catherine Knowles • 3 min read • Mon, 2nd Mar 2026

Digital Transformation

Cloudbeds chosen to modernise Historic Hotels tech

Cloudbeds has been chosen by Historic Hotels of America as preferred tech partner, offering a unified platform to over 300 landmark properties.

By Mark Tarre • 4 min read • Thu, 5th Feb 2026

Customer Relationship Management

Journey Beyond builds cloud tech stack for safari resort

Journey Beyond deploys RingCentral-powered cloud stack and in-house AI chat to run South Australia's new Monarto Safari Resort in four months.

By Mark Tarre • 4 min read • Tue, 13th Jan 2026

Customer Experience

Virgin Australia partners with Sabre on new retail platform

Virgin Australia partners with Sabre to lead in modern airline retailing. The airline will integrate SabreMosaic to transform guest experiences and optimise offers.

By Catherine Knowles • 3 min read • Thu, 26th Sep 2024

Fintech

IWD 2024: Artificial Intelligence for hospitality: Think. Start. Do.

UK hospitality industry can optimally utilise AI for revenue management, marketing and account handling, provided they process clean, ample data, industry insiders advise.

By Susanne Williams • 4 min read • Thu, 7th Mar 2024