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Incident management Stories - Page 13

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Incident management stories

Topgolf enhances player experience with LogicMonitor platform
Downtime

Topgolf enhances player experience with LogicMonitor platform

Topgolf has upgraded its player experience by adopting LogicMonitor's platform, consolidating monitoring tools and enhancing operational efficiency across its venues.

By Kaleah Salmon • 2 min read • Thu, 19th Sep 2024
Wavelink partners with Acredia to enhance aged care solutions
Risk & Compliance

Wavelink partners with Acredia to enhance aged care solutions

Wavelink partners with Acredia to expand aged care solutions, offering innovative software that enhances resident care with seamless and efficient operations.

By Sean Mitchell • 3 min read • Wed, 4th Sep 2024
BlackBerry & Dicker Data announce new cybersecurity partnership
Cybersecurity

BlackBerry & Dicker Data announce new cybersecurity partnership

BlackBerry teams up with Dicker Data to enhance AI-driven cybersecurity solutions across Australia and New Zealand, addressing growing regional cyber threats.

By Catherine Knowles • 3 min read • Tue, 3rd Sep 2024
PagerDuty Advance launched to tackle rising digital incidents
Digital Transformation

PagerDuty Advance launched to tackle rising digital incidents

PagerDuty has launched its generative AI suite, PagerDuty Advance, to combat the 41% rise in digital incidents costing Australian firms over AUD $1 million each.

By Kaleah Salmon • 3 min read • Fri, 2nd Aug 2024
Global ransomware attacks drop in June as law enforcement intensifies
Ransomware

Global ransomware attacks drop in June as law enforcement intensifies

Global ransomware attacks dropped below this year's average in June for the first time in 2024, with 331 incidents amid increased law enforcement pressure.

By Catherine Knowles • 3 min read • Thu, 1st Aug 2024
CrowdStrike outage inspires ongoing discussions on digital resilience
Data Protection

CrowdStrike outage inspires ongoing discussions on digital resilience

The recent CrowdStrike software update caused a global IT outage, disrupting airlines, banks, media, and healthcare, sparking calls for stronger digital infrastructure.

By Catherine Knowles • 3 min read • Wed, 24th Jul 2024
Vertiv launches next-gen UPS Trinergy to power AI & HPC needs
High Performance Computing

Vertiv launches next-gen UPS Trinergy to power AI & HPC needs

Vertiv unveils its advanced Trinergy UPS to meet the high-capacity, high-availability demands of AI and HPC applications, featuring innovative reliability and efficiency.

By Catherine Knowles • 3 min read • Thu, 11th Jul 2024
Kaspersky launches new course on Windows digital forensics
Cybersecurity

Kaspersky launches new course on Windows digital forensics

Kaspersky introduces a Windows digital forensics course to empower InfoSec professionals with essential skills in detecting and analysing digital evidence.

By Kaleah Salmon • 3 min read • Wed, 26th Jun 2024
Infovista unveils GenAI initiative to boost 5G CSP monetisation
Unified Communications

Infovista unveils GenAI initiative to boost 5G CSP monetisation

Infovista collaborates with global CSPs, including BT Group and Telecom Italia, to monetise 5G via GenAI-powered tools. The initiative will debut at DTW24 in Copenhagen.

By Catherine Knowles • 3 min read • Thu, 30th May 2024
Kaspersky improves response time for high-severity incidents
Firewalls

Kaspersky improves response time for high-severity incidents

Kaspersky has achieved a 17% faster response to high-severity incidents, now averaging 36.37 minutes, thanks to improvements in their MDR Analyst report.

By Catherine Knowles • 3 min read • Fri, 24th May 2024
PagerDuty upgrades Operations Cloud for Asia Pacific businesses
DevOps

PagerDuty upgrades Operations Cloud for Asia Pacific businesses

PagerDuty has unveiled new upgrades for its Operations Cloud, introducing AI and automation capabilities to improve efficiency for businesses in the APAC region.

By Catherine Knowles • 3 min read • Thu, 23rd May 2024
Dell announces major updates to PowerStore & APEX portfolios
Software-as-a-Service

Dell announces major updates to PowerStore & APEX portfolios

Dell Technologies boosts its PowerStore and APEX lines with AI-enhanced features, promising up to 66% better performance, increased data efficiency, and advanced multicloud capabilities.

By Tom Raynel • 3 min read • Tue, 21st May 2024
New Relic integrates with Atlassian for innovative engineering solutions
DevOps

New Relic integrates with Atlassian for innovative engineering solutions

New Relic's newest integration with Atlassian, a ground-breaking move in the field of observability, offers engineers improved insights and productivity by streamlining incident management and resolution.

By Imee Dequito • 3 min read • Fri, 3rd May 2024
ConnectWise integrates with Microsoft Defender to support MSPs
Endpoint Protection

ConnectWise integrates with Microsoft Defender to support MSPs

ConnectWise integrates Microsoft Defender for Business into its platforms, aiming to automate threat response and boost cybersecurity for managed service providers (MSPs).

By Tom Raynel • 3 min read • Wed, 1st May 2024
PagerDuty launches enterprise Incident Management plan in the Asia-Pacific
Unified Communications

PagerDuty launches enterprise Incident Management plan in the Asia-Pacific

PagerDuty has launched its enterprise Incident Management solution in Australia, New Zealand, and Asia-Pacific, aimed at streamlining processes, reducing reputational risks, and cutting costs for digital businesses.

By Catherine Knowles • 3 min read • Thu, 28th Mar 2024
ServiceNow, NVIDIA debut AI solutions for telecoms service management
Generative AI

ServiceNow, NVIDIA debut AI solutions for telecoms service management

ServiceNow and NVIDIA have teamed up to deliver GenAI-powered solutions designed to boost telecoms management.

By Shannon Williams • 3 min read • Fri, 1st Mar 2024

Stories from Other Regions

Incident management stories

Kao Data appoints Pete Judson as new Chief Operating Officer
Network Infrastructure

Kao Data appoints Pete Judson as new Chief Operating Officer

Kao Data appoints Pete Judson as new COO, leveraging his 30 years of leadership to steer European expansion and operational excellence in data centres.

By Imee Dequito • 3 min read • Sat, 3rd Aug 2024
IWD 2024: Cybersecurity is stronger with diversity
Risk & Compliance

IWD 2024: Cybersecurity is stronger with diversity

IWD 2024: Encouraging diversity in cybersecurity is crucial to tackle growing threats, skill shortage issues and to promote better business outcomes, say experts.

By Lisa Tetrault • 3 min read • Fri, 8th Mar 2024