Kristen Vang stories

Kristen Vang is a writer exploring the intersection of corporate culture and digital transformation. Her work delves into the essential elements that drive successful change within organizations, providing insights into how leadership actions shape culture and, ultimately, business outcomes.

In her recent story, 'How to build culture-driven digital transformation from the top down, across the board', Vang discusses the findings of a Capgemini study that reveals corporate culture as a significant barrier to digital transformation. This narrative emphasizes the need for alignment between leaders and their teams, offering valuable lessons for organizations aiming to navigate their digital journeys effectively.

Additionally, in 'Expanding the C-suite: Why customers need a seat at the table', Vang highlights the importance of incorporating customer perspectives into business strategies. By analyzing ANZ bank's decision to appoint a Chief Design Officer, she underscores the necessity for organizations to elevate customer voices in an increasingly digital marketplace. Her stories encourage readers to reflect on the roles that culture and customer engagement play in shaping successful business strategies.