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The 'Secret Tech Sauce' Behind Australian Retail Media Success
Customer Experience

The 'Secret Tech Sauce' Behind Australian Retail Media Success

Australian retailers like Metcash, Wesfarmers, and Woolworths are innovating retail media strategies, targeting earnings of AUD $30 million by 2029.

By Jonathan Reeve • 6 min read • Tue, 15th Apr 2025

Global Stories

Loblaw stories

Cognizant & Eagle Eye join to advance AI-driven loyalty tech
Digital Transformation

Cognizant & Eagle Eye join to advance AI-driven loyalty tech

Cognizant and Eagle Eye have partnered to offer AI-driven, real-time loyalty and promotions solutions for global retail, travel and hospitality enterprises.

By Melvin Hipolito • 3 min read • Thu, 28th Aug 2025
APAC retailers are missing out on the benefits of personalisation technology
Virtualisation

APAC retailers are missing out on the benefits of personalisation technology

APAC retailers risk missing out as personalisation tech boosts loyalty and sales, with early adopters like Tesco reaping significant rewards.

By Aaron Crowe • 6 min read • Wed, 2nd Jul 2025
World IP Day: Experts calling for IP reform in the age of AI
Software-as-a-Service

World IP Day: Experts calling for IP reform in the age of AI

As AI reshapes creativity, experts call for reform of IP laws rather than abolition, warning that current rules fail to protect smaller creators and Indigenous cultures.

By Staff Writer • 8 min read • Thu, 24th Apr 2025
Why we need to be all-in on Personalisation
Data Analytics

Why we need to be all-in on Personalisation

Personalisation is revolutionising retail, driving customer loyalty and profitability, as businesses harness AI to enhance unique shopping experiences.

By Sarah Jarvis • 6 min read • Thu, 10th Apr 2025
Bringing personalized loyalty strategies to life: From promise to reality
Data Analytics

Bringing personalized loyalty strategies to life: From promise to reality

Forrester's latest report highlights effective strategies for brands to personalise loyalty programmes, showcasing success stories from retailers like Loblaw and Woolworths.

By Sarah Jarvis • 5 min read • Wed, 22nd Jan 2025
Chris Polishuk named as Chief Revenue Officer at Amperity
Data Protection

Chris Polishuk named as Chief Revenue Officer at Amperity

Chris Polishuk is the new Chief Revenue Officer at Amperity, tasked with leading global go-to-market teams, refining sales strategies, and amplifying market presence.

By Kaleah Salmon • 3 min read • Fri, 16th Aug 2024
Unwrapping success: The golden rules of holiday retailing
Customer Experience

Unwrapping success: The golden rules of holiday retailing

In this challenging environment, omnichannel retailers must find ways to stand out and offer something exceptional.

By Jonathan Reeve • 5 min read • Wed, 6th Dec 2023
The future of omnichannel: Your success blueprint in a digital world
Customer Experience

The future of omnichannel: Your success blueprint in a digital world

Customer loyalty is absolutely the most important thing. But it is a byproduct of the people that work for you.

By Jonathan Reeve • 9 min read • Thu, 16th Nov 2023
Modern Campus appoints Jessica Phinn as Chief People Officer
Human Capital Management

Modern Campus appoints Jessica Phinn as Chief People Officer

Modern Campus appoints Jessica Phinn as Chief People Officer to lead all aspects of HR and continue exponential growth through talent engagement.

By Zach Thompson • 2 min read • Fri, 18th Mar 2022
Google Cloud launches new services for a unified data platform
Data Analytics

Google Cloud launches new services for a unified data platform

Google Cloud has launched new solutions for its unified data cloud strategy, providing organisations with a unified data platform.

By Ryan Morris-Reade • 3 min read • Thu, 27th May 2021

Stories from Other Regions

Loblaw stories

Eagle Eye and Morrisons Supermarket sign five-year contract
Software-as-a-Service

Eagle Eye and Morrisons Supermarket sign five-year contract

Eagle Eye confirms a five-year contract with Morrisons Supermarket to secure its position in digital engagement for tier-1 retail.

By Kaleah Salmon • 3 min read • Thu, 6th Jul 2023