Loblaw stories

Woolworths and Google push AI shopping agents into retail as loyalty schemes face a real-time test in the emerging agentic commerce era.

APAC retailers risk missing out as personalisation tech boosts loyalty and sales, with early adopters like Tesco reaping significant rewards.

Cloud-based adjudication boosts Southeast Asian retailers with fast, personalised offers, enhancing loyalty programmes and customer satisfaction across channels.

As AI reshapes creativity, experts call for reform of IP laws rather than abolition, warning that current rules fail to protect smaller creators and Indigenous cultures.

Australian retailers like Metcash, Wesfarmers, and Woolworths are innovating retail media strategies, targeting earnings of AUD $30 million by 2029.

Forrester's latest report highlights effective strategies for brands to personalise loyalty programmes, showcasing success stories from retailers like Loblaw and Woolworths.

In this challenging environment, omnichannel retailers must find ways to stand out and offer something exceptional.

Customer loyalty is absolutely the most important thing. But it is a byproduct of the people that work for you.

Modern Campus appoints Jessica Phinn as Chief People Officer to lead all aspects of HR and continue exponential growth through talent engagement.

Google Cloud has launched new solutions for its unified data cloud strategy, providing organisations with a unified data platform.