Merchants stories
Shopify and Google Cloud launch new integration for retailers
Mon, 27th Mar 2023
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ai
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retail
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integration
Shopify and Google Cloud have announced a new integration that enables retailers using Commerce Components to leverage search capabilities and AI innovations.
DataMesh Group partners with Novatti for payment offering
Wed, 21st Dec 2022
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payment gateways
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merchants
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data insights
DataMesh Group has partnered with Novatti to provide the company's broad client base with card-present payment offerings.
FedEx to launch Picture Proof of Delivery in APAC
Thu, 10th Nov 2022
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merchants
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b2c
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shipping
FedEx has announced the launch of its Picture Proof of Delivery service in markets within the Asia Pacific region, with NZ being one of the first countries able to experience it.
CellPoint Digital and Reach simplify cross-border payments
Mon, 31st Oct 2022
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payment gateways
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market
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foreign exchange
CellPoint Digital has announced a new partnership with Reach, a payment platform that simplifies how businesses sell cross-border.
Why more software companies need to move into payments
Fri, 14th Oct 2022
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commerce systems
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payment gateways
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merchants
In Australia, software vendors have largely stuck to their lane, producing bespoke products that cater to a particular vertical such as hospitality, veterinary, retail or automotive.
PayTo is the future of payments - but who needs to know about it, and how will they benefit?
Thu, 13th Oct 2022
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commerce systems
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payment gateways
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debit & credit cards
Despite years of innovation and positive changes in the way businesses take funds from their customers, managing payments can still be a headache.
PXP Financial partners DisputeHelp management platform
Fri, 23rd Sep 2022
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pos
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martech
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commerce systems
The partnership will provide an end-to-end dispute management platform across all payment schemes for their merchant portfolio.
Airwallex launches an online payments app on Shopify
Mon, 25th Jul 2022
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commerce systems
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martech
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payment gateways
Airwallex has launched an online payments app on Shopify, allowing merchants to integrate a gateway plugin on their online store to accept payments from their global customers.
Harnessing digital innovations to maximise loyalty programmes and improve CX
Thu, 26th May 2022
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crm
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saas
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digital transformation
When it comes to the retail sector, merchants have never had access to so many different client touchpoints and data to understand their customers better.
Nexio partners with Chargebacks911 to enhance payment platform
Tue, 26th Apr 2022
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commerce systems
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payment gateways
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partnerships
This alliance means that Nexio will now utilise Chargebacks911’s end-to-end dispute management offering, while also reaping results for its merchants.
QuickFee launches payments platform, improves profitability
Tue, 8th Mar 2022
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commerce systems
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payment gateways
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bnpl
QuickFee Limited has announced the completion and launch of its proprietary payments platform, QUBE, and subsequent improvement to operating profitability.
Xero partners with Shopify to help support small businesses
Mon, 15th Nov 2021
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cloud services
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accounting systems
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finance, leasing & rental
Cloud-based accounting software platform Xero has announced that it will partner with Shopify to help better support small businesses.
BigCommerce makes first acquisition since going public
Thu, 29th Jul 2021
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open source
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bigcommerce
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online shopping
BigCommerce intends to leverage Feedonomics to expand the number of global marketplace and advertising channels for merchants.
BigCommerce jumps into open data integration with Google, Twilio & others
Fri, 18th Jun 2021
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martech
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cdp
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open data
Jimmy Duvall believes that merchants own their data, so they should have the flexibility to use data solutions and tools that achieve the results they are looking for.
DataMesh tech cuts transaction costs with least cost routing
Tue, 6th Oct 2020
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martech
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commerce systems
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payment gateways
DataMesh sees $500 million per annum reduction in transaction fees for merchants when fully implemented.
NGINX raises US$43 Million to accelerate enterprise application modernisation
Thu, 21st Jun 2018
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digital transformation
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funding
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merchants
NGINX has raised US$43 million in Series C funding led by Goldman Sachs.
How businesses can prepare their contact centre for a bot/AI environment
Fri, 15th Jun 2018
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contact centre
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martech
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chatbots
Bots are becoming a new reality that is impacting the way businesses approach customer service
How speech analytics can improve outcomes in the contact centre
Mon, 5th Mar 2018
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crm
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contact centre
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martech
Taking a look at how speech analytics technologies can be used in the contact centre to improve customer service and B2C interactions.