eCommerceNews Asia - Technology news for digital commerce decision-makers

Microsoft Teams stories

A ‘converged’ business communications platform developed, marketed and sold by Microsoft and its partner networks, Microsoft Teams is a widely used collaboration software which incorporates video, voice, chat and screen sharing facilities. Packaged as part of Microsoft 365 and the vendor’s Office suite, Teams enjoys a unique advantages including distribution and integration with what is the world’s most popular group of desktop productivity applications.
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Gumloop raises USD $50m to scale workplace AI agents

Today
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saas
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data protection
Gumloop secures USD $50m Series B to scale workplace AI agents, deepen security tools and court larger enterprise customers.
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Mitel unveils WX framework for unified workforce comms

Today
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uc
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private cloud
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hybrid cloud
Mitel debuts WX, a role-aware, AI-enabled comms framework unifying frontline, mobile, knowledge and contact centre workers on one layer.
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Cloud identity compromise now drives most cyber attacks

Today
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malware
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firewalls
Cloud identity compromise now drives over 80% of cyber incidents, as attackers increasingly abuse trusted accounts and workplace tools.
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Blue Yonder rolls out agentic AI across supply chains

Yesterday
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uc
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manufacturing
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data analytics
Blue Yonder expands agentic AI and mobile apps across supply chains, embedding role-based agents from planning to customer service.
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Wordly unveils live subtitles app for hybrid events

Yesterday
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saas
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hybrid & remote work
Wordly launches a Subtitles Application to overlay live captions and translations on hybrid event screens, streams and enterprise broadcasts.
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Open source dependencies leave apps dangerously exposed

Yesterday
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uc
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digital transformation
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application security
Secure.com warns most apps hide critical flaws in open source components, as unpatched dependencies and licence risks leave firms exposed.
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Thrive unveils governed AI workspace & adoption model

2 days ago
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uc
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data protection
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digital transformation
Thrive launches a governed AI workspace and phased adoption model to tame shadow AI, uniting access to 50-plus major language models.
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Wordly adds live AI translation to Microsoft Teams

Last week
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uc
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devops
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digital transformation
Wordly brings live AI captions and audio translation to Microsoft Teams meetings via a simple browser link to cut cross-language friction.
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Deskpro brings cloud & VPC help desks to AWS shopfront

Last week
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uc
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data protection
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private cloud
Deskpro launches cloud and VPC help desk on AWS Marketplace, giving organisations flexible hosting, AI options and streamlined procurement.
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IRONSCALES adds AI agents to counter next‑gen phishing

Last week
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uc
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data protection
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cloud security
IRONSCALES' Winter 2026 Release debuts three AI agents, outbound encryption and Teams deepfake defences to counter next‑gen phishing.
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Tamr doubles SaaS revenue as AI drives data mastering

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uc
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data analytics
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digital transformation
Tamr's direct SaaS revenue surges 102% as enterprises embrace AI-driven data mastering to underpin production-ready AI deployments.
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UpGuard unveils Risk Automations to speed cyber fixes

Last week
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uc
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siem
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cloud security
UpGuard debuts Risk Automations to link cyber risk findings with security workflows, promising faster fixes after USD $75 million raise.
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HP warns of AI-fuelled 'flat-pack' cyberattacks surge

Last week
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malware
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phishing
HP reports a surge in AI-powered “flat-pack” cyberattacks as criminals trade sophistication for speed, low cost and mass customisation.
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Proofpoint unveils AI-first Nuclei archiving suite

Last week
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surveillance
Proofpoint launches AI-first Nuclei suite to simplify archiving and compliance for small firms swamped by complex, multi-channel comms.
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Ataccama adds AI data observability to ONE platform

Last month
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uc
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data analytics
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risk & compliance
Ataccama adds AI-driven data observability to its ONE platform, unifying pipeline monitoring, alerting and governance for regulated users.
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Elite adds AI tools to 3E to streamline work-to-cash

Last month
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uc
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data analytics
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digital transformation
Elite upgrades its 3E cloud platform with AI, real-time data and compliance tools to speed law firms' work-to-cash and cut revenue leakage.
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ServiceNow unveils Autonomous Workforce & EmployeeWorks

Last month
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uc
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smart cities
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digital transformation
ServiceNow debuts Autonomous Workforce and EmployeeWorks, promising AI “specialists” that autonomously resolve most employee IT requests.
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ServiceNow unveils Autonomous Workforce & EmployeeWorks

Last month
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saas
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uc
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digital transformation
ServiceNow launches Autonomous Workforce and EmployeeWorks, pairing AI “specialists” with chat-based support to automate routine workplace tasks.
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G2's 2026 Best Software Awards reveal major market shifts

Last month
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crm
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uc
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data protection
G2's 2026 Best Software Awards show buyer loyalties shifting fast, with 47% new top products and a major shake-up in global rankings.
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8x8 sees AI customer interactions surge across voice, chat

Last month
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data protection
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digital transformation
8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.