eCommerceNews Asia - Technology news for digital commerce decision-makers

Online shopping stories

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New report finds 49% of Aussies prefer personalised shopping
This month
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cx
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online shopping
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soti
New research from SOTI has found 49% of Australian consumers prefer to shop with retailers offering an experience based on their personal preferences.
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Manhattan Associates predicts retail tech trends for 2023
This month
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omnichannel
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it automation
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bnpl
The Australian retail landscape will see limited stock, growing volumes of returns and increased customer expectations for online deliveries.
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Aussie shopping habits may leave online buyers at risk
Last month
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cybersecurity
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paypal
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online shopping
Online shopping used to mean sitting at the computer, however Australians are now shopping anytime, anywhere, and are at risk of distraction.
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Retailers can boost growth despite eCommerce declines
Last month
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retailers
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online shopping
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ecommerce
To achieve ultimate success in online retail, retailers need an end-to-end ecommerce solution that integrates with their business systems. 
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Asendia expands eCommerce services to Australia, New Zealand
Last month
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online shopping
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shipping
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ecommerce
The company is well-positioned to widen its scope and provide customers in the two countries with its professional eCommerce shipping solutions.
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30 years of texting: from ‘Merry Christmas’ to hybrid experiences in-store and online
Last month
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omnichannel
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whatsapp
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sms
Shopping habits have changed since the beginning of the pandemic; the biggest trend of all is the rise of hybrid shopping.
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SMBs remain optimistic despite gloomy economic forecasts
Last month
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sustainable it
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smb
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online shopping
The 2022 Sendle Small Business survey uncovers how small businesses are feeling about growth and sustainability as they head into the new year.
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Why building a secure browsing experience is vital
Last month
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cx
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cybersecurity
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shopping
Cybersecurity is top of mind for businesses and consumers, and with the Christmas shopping season upon us, a secure browsing and eCommerce experience is paramount.
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Taking your company’s eCommerce strategy to the next level
Last month
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amazon
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b2b
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online shopping
Hands up who was forced to pivot to digital a couple of years ago, when a certain virus made business as usual an impossibility?
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Aussie consumers want more control over their personal data
Wed, 30th Nov 2022
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privacy
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australian
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online shopping
Capterra has released the results of a study on first-party data collection, revealing consumer attitudes towards enterprise use of their personal data.
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Salesforce shares surprising Black Friday trends and insights
Tue, 29th Nov 2022
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salesforce
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online shopping
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retail
Salesforce has released its latest digital commerce data based on the spending data of 1.5 billion shoppers during the Black Friday period.
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Retailers beware as fraud risk increases over holidays
Thu, 24th Nov 2022
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retailers
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online shopping
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fraud
eCommerce merchants have to stay alert and deploy a multi-layered fraud prevention solution, according to LexisNexis Risk Solutions.
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Lasoo selects Marketplacer to enhance eCommerce ops
Wed, 23rd Nov 2022
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saas
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online shopping
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location data
Marketplacer has been selected by Australian deal-discovery service Lasoo to power the company's new retail marketplace.
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The festive season sees online scams soar, finds Bitdefender
Fri, 18th Nov 2022
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cybersecurity
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online shopping
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security software
Bitdefender looked at global spam volumes from October 26 to November 9, uncovering spam campaigns and phishing scams.
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Capterra survey reveals Australian consumer shopping sentiments
Fri, 11th Nov 2022
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data protection
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transparency
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online shopping
Capterra, the B2B software search website, has revealed the results of a study on first-party data collection and how comfortable AU consumers are with the system.
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Consumers want brands and retailers fined for fake reviews
Thu, 10th Nov 2022
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gaming
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reviews
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technology gifts
Australian consumers want brands and retailers fined for fake reviews with many wanting a fine of more than 20% of the business’ total revenue.
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The new marketplace identity: Best practices For operating an enterprise marketplace
Mon, 10th Oct 2022
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open source
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online shopping
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retail
Research from my company’s recent study showed that online marketplaces grew at twice the rate of traditional eCommerce for the second year in a row.
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Customer loyalty drops when brands don't innovate - report
Mon, 3rd Oct 2022
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branding
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online shopping
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commercetools
Customers are quick to flee slow-to-innovate brands with lagging commerce experiences, with millennials and Gen Z leading the migration.
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Commission cracks down on sales practices that mislead online shoppers
Fri, 16th Sep 2022
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cybersecurity
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commerce commission
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retailers
The Commerce Commission has issued a formal warning to online gift-box retailer, Occasion Box, for making false and unsubstantiated claims.
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Demand for Australian brands grows in China despite tension
Fri, 16th Sep 2022
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wechat
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online shopping
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ecommerce
67% of China’s cross-border online shoppers expecting to increase their online spending for western and Australian goods in the coming year
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FedEx expands international day-definite delivery services across AMEA
Mon, 12th Sep 2022
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online shopping
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retail
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ecommerce
The company says the continuous expansion of the FedEx International Connect Plus (FICP) is also set to fuel cross-border eCommerce growth within the APAC region.
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Online shopping delivers unhappy returns to fashion retailers
Thu, 8th Sep 2022
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open source
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online shopping
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fraud
Consumers now demand greater freedom and flexibility as their browsing, shopping and purchase activities have shifted from in-store to primarily online.
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What does it take to build a thriving enterprise marketplace?
Tue, 6th Sep 2022
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enterprise
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branding
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online shopping
Enterprise Marketplaces are proving to be an essential priority for retailers and brands looking to capitalise on expansive growth in consumer eCommerce.
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How a major electronics retailer ended the bot menace on its portal
Tue, 6th Sep 2022
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attack
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online shopping
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retail
For a firm operating 300 retail stores that attract ten million shoppers a year to its website, this level of bot traffic is unsustainable. It’s risking not only lost sales and rising costs but also damage to a brand image built with huge effort over many years.
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