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Online shopping stories

China's commerce models reshape retail worldwide, NIQ says
Omnichannel

China's commerce models reshape retail worldwide, NIQ says

Asia Pacific is driving a retail shift as live, social and quick commerce from China spread into shopping habits worldwide.

By Karen Joy Bacudo • 4 min read • 6 days ago
Apple Pay launches in the Philippines for shoppers
Wearables

Apple Pay launches in the Philippines for shoppers

Shoppers in the Philippines now have access to Apple's contactless payment service across stores, apps and websites, with banks and merchants on board.

By Karen Joy Bacudo • 3 min read • Last week

Global Stories

Online shopping stories

WP Engine opens Smart Search AI to all WordPress sites
Software-as-a-Service

WP Engine opens Smart Search AI to all WordPress sites

Search on WordPress sites could get sharper results as WP Engine widens its semantic tool beyond hosting customers, aiming to lift conversions.

By Sean Mitchell • 4 min read • 4 days ago
Australian agencies win Shopify Build Award for Lioness
Digital Transformation

Australian agencies win Shopify Build Award for Lioness

The win highlights how a wholesale-first fashion brand has turned online sales into a global growth engine, shipping to 95 countries.

By Mark Tarre • 5 min read • 4 days ago
Bir launches AI payment assistant in Azerbaijan's m10
Digital Transformation

Bir launches AI payment assistant in Azerbaijan's m10

The chat-based tool aims to cut the steps between opening m10 and paying bills, as digital payments gain ground in Azerbaijan.

By Sofiah Nichole Salivio • 4 min read • 5 days ago
Ecommerce fraud pressure rises 33% as AI fuels attacks
Digital Transformation

Ecommerce fraud pressure rises 33% as AI fuels attacks

Account takeover and card-testing attacks surged as AI lowered the cost and speed of scams, raising pressure on online retailers.

By Joseph Gabriel Lagonsin • 4 min read • 6 days ago
US accounts for 53.5% of global bot traffic, says Decodo
eCommerce

US accounts for 53.5% of global bot traffic, says Decodo

Bots now generate more than half of web requests worldwide, with AI-driven browsing pushing automated traffic up 7,851% in 2025.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Stories from Other Regions

Online shopping stories

Visual search is now a shopping channel, and most product pages aren't ready
Digital Transformation

Visual search is now a shopping channel, and most product pages aren't ready

Retailers risk losing high-intent shoppers as Google's camera-based search now drives millions of product queries each month.

By Mark Tarre • 5 min read • 3 days ago
Britons lose GBP £126 a year to hidden fees, study says
eCommerce

Britons lose GBP £126 a year to hidden fees, study says

Britons are being hit by surprise costs on essentials and travel, with consumers saying opaque billing is eroding trust and budgets alike.

By Karen Joy Bacudo • 4 min read • 3 days ago
Currys rolls out NiCE software to unify customer service
Digital Transformation

Currys rolls out NiCE software to unify customer service

The overhaul is lifting satisfaction and cutting complaints as Currys handles nearly 6 million support contacts a year across its retail network.

By Mark Tarre • 4 min read • 4 days ago
Merkle expands ASDA partnership for George digital growth
Customer Relationship Management

Merkle expands ASDA partnership for George digital growth

ASDA is betting on George's online sales growth as Merkle takes a broader role in a five-year plan to improve the brand's digital offer.

By Sean Mitchell • 3 min read • 4 days ago
AI search shift leaves products invisible to shoppers
Data governance

AI search shift leaves products invisible to shoppers

Retailers risk losing shoppers to AI answers as poor product data leaves items absent from recommendations and search clicks fall.

By Mark Tarre • 4 min read • 4 days ago
Kick Cashback brings instant confirmations to retail offers
Fintech

Kick Cashback brings instant confirmations to retail offers

Shoppers will know at once if a purchase tracks, as delayed cashback has often undermined trust in reward offers across the sector.

By Karen Joy Bacudo • 5 min read • 4 days ago
Malachyte uses Google Cloud to tackle eCommerce cold start
Software-as-a-Service

Malachyte uses Google Cloud to tackle eCommerce cold start

Retailers using Malachyte's Google Cloud system are seeing sales double as it personalises search and recommendations within 100 milliseconds.

By Sean Mitchell • 4 min read • 5 days ago
UK shoppers embrace AI, but trust remains a hurdle
Data Protection

UK shoppers embrace AI, but trust remains a hurdle

Trust gaps are slowing AI shopping adoption, with only 41% of UK users willing to let tools complete a full purchase journey.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Amazon rolls out Alexa+ in Australia via Early Access
Data Protection

Amazon rolls out Alexa+ in Australia via Early Access

Non-Prime users will face an AUD $29.99 monthly fee once Amazon's upgraded voice assistant moves beyond Early Access in Australia.

By Mark Tarre • 4 min read • Last week
Markable launches AI video & 3D tools for creators
Software-as-a-Service

Markable launches AI video & 3D tools for creators

Creators can now turn raw clips into shoppable videos as social commerce firms race to capture a market forecast to top USD $100 billion in 2026.

By Sean Mitchell • 4 min read • Last week