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Visa predicts 2.4% global growth as online shopping rises
Data Analytics

Visa predicts 2.4% global growth as online shopping rises

Higher energy costs are squeezing household budgets, but digital commerce and brisk business investment are helping keep growth steady at 2.4% in 2026.

By Karen Joy Bacudo • 4 min read • Today
Visa strengthens AI defences amid new era of cyber threats
Data Protection

Visa strengthens AI defences amid new era of cyber threats

Visa is pouring billions into AI defences as regulators demand safer, auditable systems to counter faster cyber threats and fraud.

By David Shilovsky • 6 min read • Yesterday
Shoppers take longer to buy as summer sales lose pull
Customer Experience

Shoppers take longer to buy as summer sales lose pull

Urgent discounts are failing to speed up purchases, with most shoppers consulting multiple sources and many abandoning baskets over shipping fees.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Ireland must move beyond digital accessibility towards inclusion
Digital Transformation

Ireland must move beyond digital accessibility towards inclusion

Millions of Europeans with disabilities still face daily online barriers, as half of Irish businesses remain unaware of new EU rules.

By Kyran O'Mahoney • 4 min read • Yesterday
Bir names Lukasz Szczepanski as Birmarket Chief Executive
Digital Transformation

Bir names Lukasz Szczepanski as Birmarket Chief Executive

The hire signals Bir's push to expand online retail in Azerbaijan, where eCommerce still makes up about 3% of sales.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Trustpilot deepens Shopify tie-up on customer reviews
Marketing Technologies

Trustpilot deepens Shopify tie-up on customer reviews

Shopify merchants will be able to surface independent feedback more easily as Trustpilot's app upgrade makes reviews part of the buying journey.

By Sean Mitchell • 3 min read • 2 days ago
Constructor named Gartner leader in search & discovery
Software-as-a-Service

Constructor named Gartner leader in search & discovery

Retailers are turning to specialist search tools as the category grows, with Gartner valuing the market at USD $17.41 billion in 2025.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Salesforce launches AI commerce tools for retailers
Software-as-a-Service

Salesforce launches AI commerce tools for retailers

Retailers are being pushed to capture sales from AI assistants as Salesforce links its commerce software to ChatGPT and other platforms.

By Mark Tarre • 5 min read • Last week
Australians embrace AI shopping tools, not checkout
Fintech

Australians embrace AI shopping tools, not checkout

Most shoppers are happy for AI to compare products, but only 4% want it involved in payment, a new survey shows.

By Mark Tarre • 4 min read • Last week
SAP study finds AI agents shape Gen Z buying decisions
Customer Relationship Management

SAP study finds AI agents shape Gen Z buying decisions

Nearly half of Gen Z shoppers now use AI agents to help choose products, forcing brands to rethink how they reach buyers in peak trading periods.

By Sofiah Nichole Salivio • 3 min read • Last week

Stories from Other Regions

Online shopping stories

Marketers lag as agentic AI surges across industry
Data Protection

Marketers lag as agentic AI surges across industry

Many marketers are still unclear how to use agentic AI, even as pilots remain limited and governance questions grow across the industry.

By Sean Mitchell • 4 min read • Yesterday
UK consumers use AI to discover brands, but still check
Generative AI

UK consumers use AI to discover brands, but still check

Most AI-discovered brands still face a trust test, as 79% of UK users check other sources before buying and only 4% would skip that step.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Amazon Prime tops US loyalty rankings, study finds
Customer Experience

Amazon Prime tops US loyalty rankings, study finds

Rewards are now swaying 91% of US shoppers to buy again, with Amazon Prime, Walmart+ and Starbucks Rewards topping loyalty rankings.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
UK consumers wary of AI shopping agents & payments
Robotics

UK consumers wary of AI shopping agents & payments

Trust remains thin for AI-led shopping, with most UK adults saying they would reject systems that handle spending or payment data.

By Sean Mitchell • 4 min read • 2 days ago
Britons wary of AI making shopping decisions for them
Customer Experience

Britons wary of AI making shopping decisions for them

Most Britons still want to control the final purchase, with 65% uncomfortable letting AI buy on their behalf, Dentsu found.

By Sofiah Nichole Salivio • 3 min read • 2 days ago
Amazon to invest USD $48bn in India by 2030 pledge
Digital Transformation

Amazon to invest USD $48bn in India by 2030 pledge

Amazon will invest USD $48 billion in India by 2030, expanding AI, cloud and logistics infrastructure while increasing jobs and exports.

By Sean Mitchell • 3 min read • 3 days ago
Younger shoppers use AI & join deal days more often
Digital Transformation

Younger shoppers use AI & join deal days more often

Younger consumers are shaping retail deal days, with Gen Z and Millennials far more likely than Boomers to use AI tools and spend more.

By Joseph Gabriel Lagonsin • 4 min read • Last week
London sees sharp rise in personalised scam attempts
Phishing

London sees sharp rise in personalised scam attempts

Nearly six in ten Londoners have seen more scam attempts in the past year, with social media fraud and AI-made ruses fuelling concern.

By Mark Tarre • 3 min read • Last week