Online shopping stories - Page 5
Softonic issues guide to avoid scams in festive sales
Tue, 9th Dec 2025
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firewalls
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data protection
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vpns
Softonic issues festive-season guide warning of rising scams in fake shops, apps and delivery messages as online bargain hunting surges.
Viral festival moment boosts demand for Huski flutes
Mon, 8th Dec 2025
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e-commerce
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amazon
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social media
A viral festival clip of a top influencer sipping from a pink Huski champagne flute has sent global demand for the Kiwi drinkware brand soaring.
One in three Australians open to AI shopping assistants
Mon, 8th Dec 2025
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fintech
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cx
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martech
One in three Australians are ready to let AI shop on their behalf, but fears over fraud, control and bad purchases still loom large.
UK sees world's highest Black Friday growth led by loyalty spend
Fri, 5th Dec 2025
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cx
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martech
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ai
UK saw the highest global Black Friday growth at 16%, driven by loyalty spend, AI tools, and personalised retail experiences, outpacing US and ANZ markets.
How AI, social commerce & experience will reshape retail in 2026
Fri, 5th Dec 2025
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cx
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martech
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ai
By 2026, AI, social commerce and immersive physical retail experiences will transform how consumers interact with brands both online and in stores.
Friendly fraud rise during Cyber Week threatens retail profits
Fri, 5th Dec 2025
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online shopping
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holiday season
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banking
US retailers face rising friendly fraud during Cyber Week as 77% of shoppers dispute charges via banks, threatening profits amid USD $43.7bn online spend.
Black Friday searches hit 33.5bn as shoppers favour value & pets
Fri, 5th Dec 2025
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genai
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ai
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online shopping
Black Friday searches hit 33.5bn, with pet products surging 81% and shoppers favouring value, wellness, and early deals over luxury goods this year.
OpenAI unveils ChatGPT shopping research with tailored guides
Wed, 26th Nov 2025
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data privacy
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transparency
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online shopping
OpenAI introduces a ChatGPT shopping tool offering personalised guides and real-time product comparisons to aid informed buying decisions across various categories.
eCommerce platforms face AI-powered cyber threats for 2025 season
Wed, 26th Nov 2025
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vpns
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mfa
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crypto
eCommerce platforms face rising AI-driven cyber threats ahead of 2025 holidays as attackers exploit vulnerabilities and stolen credentials for fraud.
Retailers face digital & cyber threats in Black Friday season
Wed, 26th Nov 2025
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endpoint protection
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phishing
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advanced persistent threat protection
Retailers face rising digital and cyber threats this Black Friday, with only 22% of sites optimised for mobile user experience amid surging online traffic.
Why multilingual messaging is becoming essential for shopify's global future
Wed, 26th Nov 2025
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cx
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martech
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commerce systems
Shopify merchants face a new challenge: real-time multilingual messaging to support global shoppers beyond translated storefronts, boosting trust and sales.
Australians embrace AI & flexible payments for online sales
Tue, 25th Nov 2025
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bnpl
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ai
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payment technologies
Seventy percent of Australians plan to shop online this holiday season, with AI tools and Buy Now, Pay Later options driving a digital surge in sales.
Australian holiday spending soars to AUD $969 amid price rises
Mon, 24th Nov 2025
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cx
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martech
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genai
Australian holiday spending is set to rise 18% to AUD $969 per shopper, driven by price hikes and stress, with many using AI to aid gift buying this season.
Black Friday sees rise in sale searches but retailers risk missing out
Sun, 23rd Nov 2025
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cx
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martech
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e-commerce
Black Friday 2024 saw a surge in sale-related searches, with conversion rates tripling, but retailers risk losing customers if sites aren't optimised for deal queries.
Retailers turn to AI to meet demand & secure Black Friday sales
Fri, 21st Nov 2025
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mfa
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phishing
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advanced persistent threat protection
Retailers are turning to AI and unified tech to meet soaring Black Friday demand, enhancing customer service and boosting cybersecurity amid rising cyber threats.
10 cybersecurity tips to survive Cyber Monday
Fri, 21st Nov 2025
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malware
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vpns
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encryption
Cyber Monday shoppers face scams and cyber threats; follow 10 expert tips to safely secure your data and enjoy the season's best online deals.
Salesforce debuts Agentforce Commerce for AI-driven retail sales
Fri, 21st Nov 2025
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digital transformation
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cx
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martech
Salesforce launches Agentforce Commerce, a platform enabling retailers to sell via AI-driven channels like ChatGPT, boosting engagement and orders globally.
Black Friday scams soar as fake brand emails target shoppers globally
Fri, 21st Nov 2025
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malware
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data protection
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email security
Over half of Black Friday-themed spam emails are scams, with fraudsters impersonating brands like Amazon to steal personal data worldwide.
Cyber Monday shoppers urged to safeguard data amid online scams
Fri, 21st Nov 2025
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malware
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data protection
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vpns
Cyber Monday shoppers are urged to protect their data from scams like fake sites, phishing emails and insecure payments during the online shopping surge.
Bike Matrix tool boosts Bike24 sales & cuts returns by 10 percent
Thu, 20th Nov 2025
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cx
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martech
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customer service
Bike Matrix's compatibility tool boosted Bike24's sales by 69% and cut returns by 10%, easing online bike part purchases and saving customers time.