Pamela Clark-Dickson stories
{
"introduction": "
Pamela Clark-Dickson is a prolific writer with a focus on technology and communications. Her columns highlight significant integrations and data-sharing developments in the industry.
Her recent article details how Infobip has expanded its SMS and WhatsApp services by integrating them with Microsoft Dynamics 365 Sales and Marketing.
Another of her columns discusses the anticipated yet controversial move of WhatsApp sharing data with its parent company, Facebook, in the wake of monetisation efforts.
" }
Infobip’s SMS and WhatsApp services are now available through Microsoft
Fri, 22nd Jul 2022
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uc
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open source
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contact centre
Infobip has integrated its WhatsApp and SMS channels through Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Marketing.
WhatsApp shares data with Facebook ahead of monetisation
Mon, 29th Aug 2016
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facebook
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whatsapp
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ovum
More than two years after its acquisition by Facebook, WhatsApp has seemingly succumbed to the inevitable pressure from its parent company.