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Custom Travel Solutions launches RouteStack for AI bookings
Digital Transformation

Custom Travel Solutions launches RouteStack for AI bookings

The move could let travellers book hotels inside chatbots without restarting searches, as AI assistants gain live inventory access and checkout links.

By Sofiah Nichole Salivio • 4 min read • Fri, 27th Mar 2026
Study finds AI models develop distinct citation habits
Marketing Technologies

Study finds AI models develop distinct citation habits

New research suggests leading AI models each develop distinct 'information personalities', favouring different sources in their cited answers.

By Shannon Williams • 4 min read • Thu, 19th Mar 2026
1Password debuts Unified Access to secure AI agents
Data Protection

1Password debuts Unified Access to secure AI agents

1Password unveils Unified Access to secure AI agents and machine credentials, promising endpoint-to-agent visibility for security teams.

By Sean Mitchell • 5 min read • Thu, 19th Mar 2026
Why brand visibility is the most critical metric in today's AI-driven world
Customer Relationship Management

Why brand visibility is the most critical metric in today's AI-driven world

As AI transforms search, traditional marketing metrics lose clout, making always-on brand visibility the new make-or-break advantage.

By Gemma Manning • 7 min read • Wed, 18th Mar 2026
saas.group tops USD $100m ARR as AI drives next phase
Software-as-a-Service

saas.group tops USD $100m ARR as AI drives next phase

saas.group surpasses USD $100m ARR as it doubles down on AI-led upgrades and fresh acquisitions across its 25-plus software brands.

By Sean Mitchell • 4 min read • Fri, 13th Mar 2026
Plaid, Perplexity launch AI-powered portfolio tool
Fintech

Plaid, Perplexity launch AI-powered portfolio tool

Plaid and Perplexity debut Portfolio, an AI tool that links brokerage accounts for personalised, conversational investment insights.

By Karen Joy Bacudo • 4 min read • Fri, 13th Mar 2026
monday.com gives AI agents full user status on platform
Software-as-a-Service

monday.com gives AI agents full user status on platform

monday.com now lets AI agents sign up and work as full platform users, with direct workspace access, shared governance and unified pricing.

By Catherine Knowles • 4 min read • Thu, 12th Mar 2026
monday.com opens workspace doors to external AI agents
Customer Relationship Management

monday.com opens workspace doors to external AI agents

monday.com now lets external AI agents sign up, verify and work natively inside its platform, collaborating alongside human users.

By Mark Tarre • 4 min read • Thu, 12th Mar 2026
Q4 upgrades IR sites to boost visibility in AI search
Software-as-a-Service

Q4 upgrades IR sites to boost visibility in AI search

Q4 adds AI-focused optimisation to investor relations sites, helping listed firms surface verified disclosures in answer engines like ChatGPT.

By Mark Tarre • 4 min read • Wed, 4th Mar 2026
Samsung brings Perplexity to Galaxy with multi-agent AI
Partner Programmes

Samsung brings Perplexity to Galaxy with multi-agent AI

Samsung is adding Perplexity as a system-level agent on upcoming Galaxy flagships, deepening its shift to a multi-assistant AI strategy.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 25th Feb 2026
Gartner: LLMs to reshape PR budgets & staff chatbots
Marketing Technologies

Gartner: LLMs to reshape PR budgets & staff chatbots

Gartner predicts public LLMs will double PR budgets by 2027 as AI search reshapes discovery and employee chatbots replace intranets.

By Sean Mitchell • 4 min read • Wed, 18th Feb 2026
Snapchat expands Family Centre with new teen controls
Data Privacy

Snapchat expands Family Centre with new teen controls

Snapchat adds detailed screen-time and friend context tools to Family Centre, giving parents new teen safety insights without reading chats.

By Mark Tarre • 3 min read • Wed, 28th Jan 2026
BioCatch warns AI agents will supercharge online fraud
Biometrics

BioCatch warns AI agents will supercharge online fraud

BioCatch warns AI shopping agents will turbocharge online fraud, urging banks and retailers to distinguish helpful bots from criminal misuse.

By Melania Watson • 4 min read • Fri, 16th Jan 2026
Babeltext unveils MC-ML-AI to turn chats into actions
Unified Communications

Babeltext unveils MC-ML-AI to turn chats into actions

Babeltext debuts MC-ML-AI, a standard to turn multilingual, multichannel customer chats into completed bookings, transactions and cases.

By Sofiah Nichole Salivio • 4 min read • Thu, 15th Jan 2026

Stories from Other Regions

Perplexity stories

How MSPs can win more clients by showing up where CIOs are already looking
Customer Experience

How MSPs can win more clients by showing up where CIOs are already looking

Search visibility, trade coverage and peer mentions now shape which managed service providers make CIO shortlists in Australia.

By Dominic Vivarini • 8 min read • Last month
Wolfstone Digital launches in Suffolk to target AI search
Data Analytics

Wolfstone Digital launches in Suffolk to target AI search

Brands risk missing out on AI-led discovery as referral traffic shifts from blue links to answers, prompting a new focus on citations.

By Sofiah Nichole Salivio • 4 min read • Last month
The Optimisers launches in Auckland to target AI search
Software-as-a-Service

The Optimisers launches in Auckland to target AI search

Auckland's The Optimisers debuts as a digital agency helping brands win visibility in AI-led search, summaries and autonomous agent results.

By Catherine Knowles • 4 min read • Fri, 6th Mar 2026