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Phone stories

Virtual receptionist service ringing office phone cloud connection

Newo.ai, IONOS launch AI receptionist for small firms

Fri, 16th Jan 2026
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digital transformation
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cx
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martech
Newo.ai and IONOS have launched a plug-and-play AI receptionist, promising SMEs 24/7 call handling, missed lead recovery and quick setup.
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Klearcom launches Verify+ for enhanced global IVR testing

Mon, 28th Apr 2025
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saas
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uc
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devops
Klearcom has launched Verify+, a global solution enabling firms to simulate and test customer service calls in over 100 languages before going live.
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Kaspersky highlights the critical role of phone numbers in digital security

Thu, 25th Jul 2024
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phishing
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email security
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cybersecurity
Phone numbers are now as crucial as digital fingerprints, warns Kaspersky, urging users to secure them against potential misuse and compromise.
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RingCentral unveils RingEX, an AI-integrated business phone system

Fri, 29th Mar 2024
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cx
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martech
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hcm
RingCentral introduces RingEX, an innovative business phone system utilising their proprietary RingSense AI tech, aiming to enhance workplace productivity and streamline communications.
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Zoom unveils compliance manager for regulatory risk management

Fri, 22nd Mar 2024
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uc
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dlp
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healthtech
Zoom has launched a new tool, the Zoom Compliance Manager, set to streamline regulatory risk and compliance management across its platforms.
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RingCentral leads in Gartner's Magic Quadrant for Unified Communications for ninth year

Fri, 8th Dec 2023
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uc
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digital entertainment
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collaboration
AI-first global enterprise RingCentral tops Gartner's Magic Quadrant for Unified Communications for 9th consecutive year.
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Zoom enhances it's ecosystem with updated open platform and app marketplace

Thu, 5th Oct 2023
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uc
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hcm
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partner programmes
Zoom introduces enhancements to its open platform and App Marketplace, providing seamless integration for users and developers.
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Enhanced customer experience platform with Zoom AI-powered innovations

Thu, 5th Oct 2023
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uc
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cx
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martech
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
Oracle future

Oracle boosts AI capabilities with NVIDIA integration in cloud marketplace

Thu, 21st Sep 2023
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uc
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digital twins
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ai
Oracle and NVIDIA are making the AI Enterprise and DGX Cloud platforms available through the Oracle Cloud Marketplace.
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Ribbon Communications launch Ribbon Connect for Zoom

Fri, 26th May 2023
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saas
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phone
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modernisation
Ribbon Communications Inc. (RBBN) announces a significant extension to its Ribbon Connect for portfolio, Ribbon Connect for Zoom.
Tcl 30 se 00

Hands-on Review: TCL 30 SE mobile phone

Thu, 28th Jul 2022
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gaming
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digital entertainment
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phone
TCL continues to provide consumers with budget phones that still pack a punch with the TCL 30 SE mobile phone.
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Hands-on Review: Samsung S22 Ultra

Tue, 14th Jun 2022
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gaming
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martech
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partner programmes
Samsung's S22 Ultra phone offers impressive camera capabilities and a stylus with multiple uses, but lacks some expected features.
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Phone, internet complaints increase for first time in five quarters

Thu, 26th May 2022
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crm
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uc
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cx
Phone and internet complaints have increased for the first time in five quarters, according to a new telco report from the Ombudsman.
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Best looking phone survey reveals surprising market trends

Tue, 1st Mar 2022
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motorola
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phone
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market
The survey not only found the best looking devices, but revealed some interesting facts about the cellular phone market on a whole.
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Thank you for your service! Phone and internet complaint numbers are down in Oz

Wed, 9th Feb 2022
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uc
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phone
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report
Australian consumers increasingly satisfied with internet and phone providers as complaints drop, says Telecommunications Industry Ombudsman.
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Samsung outlines cybersecurity strategy for devices

Thu, 2nd Dec 2021
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mdm
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supply chain
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wireless networks
Samsung is tackling the rise in cyberattacks on smartphones with its Samsung Knox cybersecurity solution, providing end-to-end protection for users' devices.
Zoom

Zoom partners with Poly & Yealink to launch phone appliance range

Thu, 10th Jun 2021
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hybrid & remote work
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sonicwall
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phone
Zoom teams up with Poly and Yealink to launch a new range of phone appliances, offering video, audio, and touch display capabilities.
Poly

Poly integrates antimicrobial protection into wireless phones

Thu, 18th Feb 2021
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hybrid & remote work
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phone
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wfh
Poly launches new wireless phone feature with antimicrobial technology to provide a cleaner and bacteria-free surface in work environments.
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2talk provides SIP services that put your business in charge

Mon, 7th Sep 2020
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uc
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voip
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2talk
2talk is a provider that is committed to providing solutions to small and medium enterprises in Australia and New Zealand.
Phone lady

The case for cloud-based business phone systems

Tue, 18th Aug 2020
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uc
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collaboration
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voip
With the pandemic overhauling the means of business communication and collaboration, the time has come to consider Voice over Internet Protocol (VoIP) systems.