Phone stories
Newo.ai, IONOS launch AI receptionist for small firms
Fri, 16th Jan 2026
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digital transformation
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cx
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martech
Newo.ai and IONOS have launched a plug-and-play AI receptionist, promising SMEs 24/7 call handling, missed lead recovery and quick setup.
Klearcom launches Verify+ for enhanced global IVR testing
Mon, 28th Apr 2025
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saas
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uc
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devops
Klearcom has launched Verify+, a global solution enabling firms to simulate and test customer service calls in over 100 languages before going live.
Kaspersky highlights the critical role of phone numbers in digital security
Thu, 25th Jul 2024
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phishing
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email security
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cybersecurity
Phone numbers are now as crucial as digital fingerprints, warns Kaspersky, urging users to secure them against potential misuse and compromise.
RingCentral unveils RingEX, an AI-integrated business phone system
Fri, 29th Mar 2024
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cx
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martech
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hcm
RingCentral introduces RingEX, an innovative business phone system utilising their proprietary RingSense AI tech, aiming to enhance workplace productivity and streamline communications.
Zoom unveils compliance manager for regulatory risk management
Fri, 22nd Mar 2024
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uc
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dlp
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healthtech
Zoom has launched a new tool, the Zoom Compliance Manager, set to streamline regulatory risk and compliance management across its platforms.
RingCentral leads in Gartner's Magic Quadrant for Unified Communications for ninth year
Fri, 8th Dec 2023
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uc
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digital entertainment
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collaboration
AI-first global enterprise RingCentral tops Gartner's Magic Quadrant for Unified Communications for 9th consecutive year.
Zoom enhances it's ecosystem with updated open platform and app marketplace
Thu, 5th Oct 2023
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uc
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hcm
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partner programmes
Zoom introduces enhancements to its open platform and App Marketplace, providing seamless integration for users and developers.
Enhanced customer experience platform with Zoom AI-powered innovations
Thu, 5th Oct 2023
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uc
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cx
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martech
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
Oracle boosts AI capabilities with NVIDIA integration in cloud marketplace
Thu, 21st Sep 2023
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uc
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digital twins
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ai
Oracle and NVIDIA are making the AI Enterprise and DGX Cloud platforms available through the Oracle Cloud Marketplace.
Ribbon Communications launch Ribbon Connect for Zoom
Fri, 26th May 2023
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saas
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phone
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modernisation
Ribbon Communications Inc. (RBBN) announces a significant extension to its Ribbon Connect for portfolio, Ribbon Connect for Zoom.
Hands-on Review: TCL 30 SE mobile phone
Thu, 28th Jul 2022
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gaming
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digital entertainment
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phone
TCL continues to provide consumers with budget phones that still pack a punch with the TCL 30 SE mobile phone.
Hands-on Review: Samsung S22 Ultra
Tue, 14th Jun 2022
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gaming
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martech
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partner programmes
Samsung's S22 Ultra phone offers impressive camera capabilities and a stylus with multiple uses, but lacks some expected features.
Phone, internet complaints increase for first time in five quarters
Thu, 26th May 2022
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crm
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uc
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cx
Phone and internet complaints have increased for the first time in five quarters, according to a new telco report from the Ombudsman.
Best looking phone survey reveals surprising market trends
Tue, 1st Mar 2022
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motorola
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phone
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market
The survey not only found the best looking devices, but revealed some interesting facts about the cellular phone market on a whole.
Thank you for your service! Phone and internet complaint numbers are down in Oz
Wed, 9th Feb 2022
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uc
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phone
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report
Australian consumers increasingly satisfied with internet and phone providers as complaints drop, says Telecommunications Industry Ombudsman.
Samsung outlines cybersecurity strategy for devices
Thu, 2nd Dec 2021
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mdm
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supply chain
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wireless networks
Samsung is tackling the rise in cyberattacks on smartphones with its Samsung Knox cybersecurity solution, providing end-to-end protection for users' devices.
Zoom partners with Poly & Yealink to launch phone appliance range
Thu, 10th Jun 2021
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hybrid & remote work
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sonicwall
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phone
Zoom teams up with Poly and Yealink to launch a new range of phone appliances, offering video, audio, and touch display capabilities.
Poly integrates antimicrobial protection into wireless phones
Thu, 18th Feb 2021
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hybrid & remote work
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phone
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wfh
Poly launches new wireless phone feature with antimicrobial technology to provide a cleaner and bacteria-free surface in work environments.
2talk provides SIP services that put your business in charge
Mon, 7th Sep 2020
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uc
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voip
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2talk
2talk is a provider that is committed to providing solutions to small and medium enterprises in Australia and New Zealand.
The case for cloud-based business phone systems
Tue, 18th Aug 2020
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uc
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collaboration
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voip
With the pandemic overhauling the means of business communication and collaboration, the time has come to consider Voice over Internet Protocol (VoIP) systems.