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Process automation stories

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Digital Transformation
Smartsheet reveals new product innovations during Engage
This week
New features on data visibility, project control and third-party solution integration are in store for local Smartsheet customers.
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Restaurants
Square announces new technology to assist restaurants
This month
Square announces two new products that give restaurant owners the tools they need to increase the efficiency of their operations. 
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Customer experience
How business process automation limits the cost of human error in the workplace
This month
For many businesses, the quality of data is integral to achieving accurate profitable insights and informed decision-making.
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Digital Transformation
L’Occitane Japon reduces fraud with Forter’s platform
This month
L’Occitane Japon increases revenue, reduces chargebacks and fraud, and creates a seamless customer experience with Forter’s fully automated platform.
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Digital Transformation
Nintex Promapp mobile app to deliver process-in-your-pocket
This month
Nintex launches the Nintex Promapp mobile app, enabling users to gain efficiencies via process management, irrespective of their location.
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Software-as-a-Service
Exclusive: The Access Group shares the benefits of embracing SaaS
Last month
In today's rapidly changing working environments, efficiency and productivity are surefire ways to create business growth and success.
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Data
NOVATION releases cloud-based solution to maximise value of data
Last month
NOVATION has announced the release of DataVio, its cloud-based solution for helping businesses automate the processing and extraction of data.
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Cybersecurity
MSPs: You can’t manage what you can’t see
July 2022
MSPs must understand the limitations of their current processes before improving security posture. You can't manage what you can't see. However, that's not the only challenge.
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Digital Transformation
Nintex receives award for digital process automation and recognition of workplace culture
December 2021
Nintex has announced it has received the Aragon Research's 2021 Innovation Award for Digital Transaction Management, following recognition for its digital process automation software.
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Government
New Zealanders uneasy over automated decision-making
April 2021
New Zealanders are uneasy with how automated decision-making systems are used in society, particularly by the Government, according to new research. 
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Digital Transformation
Process automation essential to digital transformation - study
November 2020
RPA produces short term benefits, but mounting challenges include managing security.
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IT Automation
Intelligent Automation – accelerate today and automate for tomorrow
September 2020
It’s a message that encapsulates the benefits of productivity and innovation, by letting technology take care of menial tasks and giving valuable time back to every business.
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Remote Working
How process automation can help in a COVID-19 world
September 2020
Where cumbersome manual steps have done the job in the past, many are finding they don’t easily translate to a world of remote working. As a result, organisations are increasingly coming to the conclusion that significant changes need to be made.
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Robotic Process Automation
Nintex takes training virtual with subscription model
September 2020
Community members may enrol in a wide-range of training courses, including live virtual classes and access to all certifications.
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Contact Centre
Unity4 and Daisee partner to automate CX quality management
August 2020
Offers 100% customer interaction coverage even in a work from home environment and provides an automated report on a programmable scorecard.
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Robotic Process Automation
Four benefits of building a digital workforce with RPA
August 2020
Robotic process automation (RPA) has emerged as a key technology that’s helping businesses digitalise work, letting human employees focus on more engaging, creative work, writes Konica Minolta Australia national manager for IT solutions sales Seth Butcher.
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Robotic Process Automation
How data management accuracy increased by 99% for JLL
August 2020
The company was handed a huge contract, but faced tough technical challenges in its course to fulfil it. Then it turned to Robotic Process Automation.
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Robotic Process Automation
How technology is driving a better way to work
July 2020
At a time when businesses have been disrupted, it’s important for organisations to be aware of the potential for technology to help them on their road to recovery and propel their business into a whole new level of growth.
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IT Automation
In a post-COVID-19 world, process automation is a must, says K2
June 2020
K2 and Forrester explain the myriad benefits of accelerating digital transformation towards process automation strategies in their new webinar.
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IT Automation
K2 automation solution streamlined client-onboarding for law firm
June 2020
Shine Lawyers uses K2's intelligent process automation solution to drive operational efficiencies and reduce cost, while also reducing legal complexity and simplifying its client on-boarding process.