Productivity Stories

Asian Stories

Productivity stories

TP AI debt recovery matches human satisfaction in Asia

Banks in Asia are turning to AI collections tools as rising loan stress puts pressure on recovery rates and customer trust.

By Sofiah Nichole Salivio • 3 min read • 2 days ago

Global Stories

Productivity stories

Customer Relationship Management

Boomi expands ServiceNow partnership for AI workflows

The expanded pact lets customers pull live data from legacy systems into ServiceNow workflows, cutting friction for AI projects and procurement.

By Joseph Gabriel Lagonsin • 4 min read • Today

Robotics

Automated Tyre launches SmartBay for workshop automation

Automated Tyre's SmartBay aims to speed up tyre servicing for dealerships and workshops, using robotics to cut labour needs and bay times.

By Joseph Gabriel Lagonsin • 4 min read • Today

Software-as-a-Service

Growth Catalyst Group names Maia Benson Chief Commercial Officer

The appointment aims to sharpen sales and customer strategy as the group expands across consulting, fulfilment and logistics operations.

By Joseph Gabriel Lagonsin • 5 min read • Today

Data Protection

Data enrichment: Turning raw data into real intelligence

Better customer targeting and fraud detection are among the gains as firms turn incomplete records into usable intelligence.

By Bobby Joseph • 6 min read • Today

Manufacturing

Hydroscand to phase out print catalogues with Akeneo

Outdated paper references will be replaced as Hydroscand centralises 30,000 products in Akeneo, speeding searches and reducing downtime risks.

By Sean Mitchell • 4 min read • Yesterday

Unified Communications

Owl Labs signs UK & Ireland deal to expand on Westcoast

Businesses struggling with hybrid meetings will get wider access to Owl Labs devices after Westcoast added the brand to its UK and Ireland network.

By Sofiah Nichole Salivio • 3 min read • Yesterday

Data Analytics

JAGGAER launches AI assistant for procurement teams

Support tickets could fall as JAGGAER embeds a multilingual AI assistant into procurement workflows to answer policy and supplier questions.

By Sofiah Nichole Salivio • 4 min read • Yesterday

Software-as-a-Service

TEMi launches PolicyPilot in Australia & New Zealand

TEMi brings PolicyPilot to Australia and New Zealand as employers seek faster, compliant answers on remote work, tax, immigration and data risk.

By Sean Mitchell • 4 min read • Yesterday

Document Management

Rock MS launches Bedrock mobile app for solicitors

Legal professionals can now access case files, notes and calendars on the move as Rock MS brings Bedrock to Apple and Android devices.

By Mark Tarre • 4 min read • Yesterday

Digital Transformation

Transporeon launches AI search for carriers across Europe

Transporeon rolls out AI-powered Natural Language Search for carriers, aiming to speed freight bookings and cut clicks across Europe and North America.

By Sofiah Nichole Salivio • 4 min read • 2 days ago

Digital Transformation

Temenos launches AI tools for banking & compliance

Banks could speed up digital journeys and compliance checks as Temenos embeds AI agents and copilots into systems used for daily operations.

By Mark Tarre • 4 min read • 2 days ago

Data Analytics

FourKites adds live logistics links to Inventory Twin

FourKites links live shipment data to Inventory Twin, giving planners earlier risk alerts and a direct path from stock shortfall to freight booking.

By Joseph Gabriel Lagonsin • 3 min read • 2 days ago

Stories from Other Regions

Productivity stories

Digital Transformation

Australian small businesses see AI boost jobs & revenue

Australian small firms are reporting higher revenue and hiring from AI, with regular use almost doubling in 18 months to 69%.

By Mark Tarre • 4 min read • Today

Personalisation

Decile's Luma turns analytics into audiences in minutes

Ecommerce teams can now turn natural-language queries into campaign-ready customer segments in minutes, cutting delays between analysis and activation.

By Sofiah Nichole Salivio • 3 min read • Today

Customer Relationship Management

Address data is the retail superpower

Cleaner address records can cut failed deliveries, trim costs and lift conversions as retailers chase faster, more reliable eCommerce fulfilment.

By Greg Brown • 5 min read • Today

EduTech

AI fears hit Canadian workers' careers, report finds

Canadian workers worry AI is squeezing pay and prospects, with university graduates and younger staff feeling the pressure most, Borderless AI says.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday

Digital Transformation

ECI launches Deacom ERP for Australian manufacturers

Australian batch manufacturers gain single-system control of finance, quality and traceability as ECI rolls out Deacom ERP amid labour and supply pressure.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday