Research Director stories - Page 2

NICE ranks first in Ventana Research's 2023 Buyers Guide for Contact Centres, lauded for its superior product experience.

NICE has secured the top spot in Ventana Research's 2023 Buyers Guide for Agent Management, cited for its use of AI.

Forrester predicts GenAI will drive growth for APAC businesses in 2024; 30% of firms set to benefit from the technology's 'transformative' impact.

Oracle NetSuite introduces Enterprise Performance Management, a unified finance solution aimed at increasing productivity and profitability.

DXC Technology reveals that technical debt may cost businesses billions, hindering innovation and growth. 46% of IT executives say it is severely restrictive.

New research from Netskope has uncovered the most popular techniques and motivators used by adversaries in 2023.

BT has launched Global Fabric, a cutting-edge international network designed to supercharge businesses' digital innovation.

DXC Technology reveals new insights on the impact of tech debt and a four-step plan to pay down today's debt and discourage it in the future.

BlackLine bolsters finance software by integrating it with Microsoft Teams, enhancing efficiency in financial operations.

BlackLine has expanded its accounts receivable automation solutions portfolio, introducing e-Invoice Presentment and Payment capabilities.

Singtel's CUB offers cutting-edge network connectivity that helps businesses optimize operations and trim expenses.

CommScope's RUCKUS R770 is transforming network performance with lightning-fast and simple accessibility, setting the standards for network connectivity higher.

NICE named as top contact center suite in Ventana Research 2023 Buyers Guide, scoring highest in multiple categories.

LogicMonitor announces breakthrough in AIOps, using machine learning and NLP to automate issue detection and prevent critical incidents.

Wiiisdom introduces Wiiisdom Ops for Power BI, an automation tool that streamlines analytic governance for reliable data and insights.

Cohesity has formed the industry's largest alliance of DSPM vendors to mitigate cloud transformation and data democratisation risks.

The new AI-powered platform features include unparalleled scale, democratised resource management, and modern simplified views. .

Omdia's infrastructure software market forecast estimates revenue opportunity for 12 key segments spanning four regions and 16 vertical industries.

New analysis has revealed the approach to sovereign cloud by the leading vendors is as diverse as people's understanding of what sovereign cloud is.

Global smartphone shipments are predicted to drop 4.7% in 2023 to 1.15 billion units, the lowest volume in a decade, says IDC.