eCommerceNews Asia - Technology news for digital commerce decision-makers
Asia

Restaurants Stories

Asian Stories

Restaurants stories

Global Stories

Restaurants stories

Sage adds AI fraud checks to Intacct finance tools
Data Protection

Sage adds AI fraud checks to Intacct finance tools

Finance teams could spot suspicious invoices earlier as Sage Intacct gains AI fraud checks, alongside new billing and reporting tools.

By Sofiah Nichole Salivio • 4 min read • Last month
Tenzo launches AI Connector for hospitality operators
Data Analytics

Tenzo launches AI Connector for hospitality operators

Hospitality managers can now query live sales, labour and stock data in plain English, cutting delays caused by fragmented reporting systems.

By Sofiah Nichole Salivio • 3 min read • Last month
me&u launches reservations platform with Aria partnership
Software-as-a-Service

me&u launches reservations platform with Aria partnership

The launch could help venues cut supplier sprawl and recognise returning diners across bookings, orders and events in one system.

By Mark Tarre • 5 min read • Last month
Voicify cuts costs with Google Cloud's Gemini models
Data Protection

Voicify cuts costs with Google Cloud's Gemini models

The switch has cut Voicify's model costs by up to 30% while helping the platform keep restaurant and healthcare calls flowing at peak times.

By Mark Tarre • 4 min read • Fri, 24th Jul 2026
Netchex launches AI HR teammates for deskless workers
Software-as-a-Service

Netchex launches AI HR teammates for deskless workers

Frontline employers could cut payroll errors and admin time as the early access rollout targets hotels, clinics and other deskless workplaces.

By Sofiah Nichole Salivio • 4 min read • Tue, 21st Jul 2026
Hospitality POS shifts to connected self-service platforms
Software-as-a-Service

Hospitality POS shifts to connected self-service platforms

Operators could lift spend and speed service as hospitality payments move from fixed terminals to connected platforms across venues.

By Sofiah Nichole Salivio • 4 min read • Fri, 17th Jul 2026

Stories from Other Regions

Restaurants stories

New Zealand agents seek Fiji tax talks over bookings
Supply Chain

New Zealand agents seek Fiji tax talks over bookings

Holidaymakers could face extra costs on already paid-for Fiji trips unless a new tourism tax is grandfathered for existing bookings.

By Sofiah Nichole Salivio • 5 min read • Last month
Otto & Restoke join forces on restaurant AI ordering
Digital Transformation

Otto & Restoke join forces on restaurant AI ordering

The deal should help restaurants steer phone orders towards higher-margin dishes while easing pressure on staff and margins.

By Mark Tarre • 5 min read • Last month
Visa unveils three-tier Infinite card range in India
Fintech

Visa unveils three-tier Infinite card range in India

The refreshed suite targets India's fast-growing affluent class with tiered travel, dining and concierge perks, plus higher transaction limits.

By Karen Joy Bacudo • 4 min read • Last month
Hospitality super payments jump under payday super change
Payment Technologies

Hospitality super payments jump under payday super change

Weekly super payments surged among small hospitality operators as payday super began, easing fears of a cash flow shock but tightening timing.

By Karen Joy Bacudo • 4 min read • Last month
Access buys Talent Funnel to boost hospitality hiring
Software-as-a-Service

Access buys Talent Funnel to boost hospitality hiring

The deal expands Access Hospitality's recruitment software as hospitality employers face labour shortages, turnover and seasonal hiring swings.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 30th Jul 2026
Human analysts still handle 46% of brand interactions
Customer Experience

Human analysts still handle 46% of brand interactions

Brands are still relying on people for nearly half of social interactions, highlighting the limits of automation in customer-facing moderation and replies.

By Sean Mitchell • 4 min read • Thu, 23rd Jul 2026
Sweet As launches AI hospitality discovery platform
Digital Transformation

Sweet As launches AI hospitality discovery platform

Diners in Sydney now have a new way to find venues, while operators can tap first-party data and commission-free bookings.

By Sean Mitchell • 3 min read • Thu, 23rd Jul 2026
CLA partners with Digits on AI-native accounting model
Software-as-a-Service

CLA partners with Digits on AI-native accounting model

Clients at CLA's advisory arm will get faster financial insight as the firm trains an in-house AI model on its own workflows and reviews.

By Karen Joy Bacudo • 4 min read • Thu, 23rd Jul 2026
HM Treasury warns of retail resilience confidence gap
Disaster Recovery

HM Treasury warns of retail resilience confidence gap

Payment outages and cyber shocks could hit shops and restaurants hard, as 81% of leaders still think resilience spending is enough.

By Sofiah Nichole Salivio • 4 min read • Thu, 23rd Jul 2026
ATO tax debts lift insolvency risk for Australian firms
Data Analytics

ATO tax debts lift insolvency risk for Australian firms

More than 35,000 Australian businesses now face heightened failure risk as ATO debts above AUD $100,000 coincide with rising defaults.

By Karen Joy Bacudo • 5 min read • Wed, 22nd Jul 2026
Australians cut spending & lean on credit as costs bite
Data Analytics

Australians cut spending & lean on credit as costs bite

Household finances are under growing strain as more Australians dip into savings, cut discretionary spending and lean on credit for essentials.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 17th Jul 2026