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Retail news stories

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Omnichannel
Lexmark launches A/NZ first with retail publishing solution
Lexmark, a global imaging and IoT solutions leader, launched its Publishing Platform for Retail (PPR) in Australia and New Zealand.
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Vodafone
Vodafone NZ buys remaining stake in retail joint venture
Vodafone New Zealand has purchased the remaining 50% stake in the specialist joint venture (JV) with private equity company Millennium Corp.
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Collaboration
Is video technology the future of retail?
The way we hunt for and buy products has forever changed with innovative technology designed to take customers from their initial curiosity through to purchase
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Xero
More solutions updates and developments from Xero announced
Xero has announced a raft of new globally available solutions, features and product updates for the month of May, along with future developments soon to be rolled out.
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Compliance
Profectus Group serves up payment analysis for Barbeques Galore
Profectus Group has recently won a deal with Australian retailer Barbeques Galore that is set to serve up expert analysis of rebates and payments for better business outcomes.
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Fintech
Incumbent banks must embrace data-centric capabilities
Retail banks are lagging in their ability to offer true omnichannel experiences, as customers pivot to competitors that offer more personalised experiences.
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Customer experience
Dell Technologies expands edge innovations for retailers
Dell Technologies has announced the expansion of its edge solutions to help retailers quickly generate more value and deliver enhanced customer experiences.
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Phishing
Retail and wholesale at significant risk of phishing attacks
New research from Zscaler has found that many retail and wholesale environments are at significant risk, with a 400% increase in phishing attacks being reported in the last 12 months.
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Attain
First-party data: A reason to celebrate
For years, brands have been utilising the benefits of third-party data to acquire customers. However, what happens when the tools needed for building that database get taken away?
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Sift
Sift sheds light on fraud in the eCommerce sector
The pandemic has driven record levels of online shopping. Although retailers of all sizes are suffering increasing levels of fraud.
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Amazon Web Services / AWS
Snowflake and AWS partner to aid retail businesses
Snowflake has extended its relationship with AWS, to improve demand forecasting and delivery for the retail and CPG industries.
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Informatica
Informatica launches new Intelligent Data Management Cloud for retail
Informatica has announced the launch of its new Intelligent Data Management Cloud (IDMC) for retail, with the aim of helping solve problems related to data fragmentation and complexity.
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Snowflake
Snowflake launches data cloud platform for retail sector
Snowflake has announced the launch of its Retail Data Cloud to break down data silos and improve business agility and customer experiences in the retail sector.
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Online shopping
Online retail still the chosen method for Australian consumers
According to a new report from Manhattan Associates, a significant shift to online retail is still very much apparent among Australian consumers.
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Delloop
Delloop reveals new WordPress plug-in for customer engagement
Delloop has revealed its WordPress eCommerce helper plug-in, ‘Delloop for WooCommerce’, which looks to help further engage with customers.
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Adobe
Coles partners with Adobe for better workflow and commerce solutions
Australian shoppers will soon be able to benefit from personalised, connected omnichannel experiences thanks to a new partnership between Coles and Adobe.
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BigCommerce
Ted Baker utilises BigCommerce’s multi-storefront (MSF) headless solution
The company will now use a single BigCommerce store to operate multiple storefronts and leverage the platform’s ever-evolving partner network to cement itself as a digital-first brand.
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Nethone
Mobile payments are booming and fraudsters have noticed
While payment security is generally regarded as safer on mobiles than on desktops, fraudsters are now using an array of techniques to successfully target mobile customers – but they can be stopped.
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Phone
Best looking phone survey reveals surprising market trends
The survey not only found the best looking devices, but revealed some interesting facts about the cellular phone market on a whole.
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Automation
BWX announces new warehouse utilising Dematic automated solution
Australian natural wellness and beauty company BWX has recently gone through a period of sustained growth, expanding its Melbourne operations with the announcement of a new highly automated manufacturing DC.
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Klarna
Klarna brings rewards program, new features to New Zealand
All-in-one shopping app Klarna is launching its rewards program in NZ, rewarding consumers for every payment they make on-time and providing access to exclusive in-app perks.
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Equinix
Equinix, SML partnership to address retail supply chain issues
Equinix has partnered with SML to enable efficient supply chain and inventory management for retailers affected by the pressures of the COVID-19 pandemic.
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Manhattan Associates
Orders with multiple shipments causing customer dissatisfaction
76% of Australian shoppers indicate that they have experienced unusual delays in receiving goods they ordered online in the last three months.
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Digital Transformation
Adobe’s Experience Cloud tools offer benefits for retailers
Software company Adobe has announced the release of new features that will offer benefits to retailers, including enhanced personalisation.