The power of audio experiences in retail and hospitality
The strategic use of audio experiences in retail and hospitality venues can significantly enhance the customer experience, drive sales, and even improve employee productivity and satisfaction.
How online returns harm Australian retailers' image
New research from Manhattan Associates has revealed how online returns processes are detrimental to shaping Australian retailers' perceptions.
Consumer experience: Is it forgotten in the Retail Media frenzy?
Ultimately, it’s about the consumer experience. When we put the individual shopper at the centre of the advertising, everyone wins.
How to win customer loyalty in the age of AI
There is a tremendous opportunity in the next few years to start using AI on the data generated by loyalty programs.
Retailer investments driven towards AI to grow sales
AI solutions enable retailers to enhance their customer experience by providing personalised recommendations and improving inventory management.
New research shows luxury retailers investment expectations
New global research reveals that luxury retailers expect technology investments will boost operational efficiency across the sector.
Pattern’s platform identify unauthorised marketplace sellers
The eCommerce acceleration platform helped track down an estimated AU$2.5 million worth of potential unauthorised marketplace sales within or into Australia.
Australian retailers embrace the power of AI and automation
According to Shopify research, more Aussie retailers are embracing the power of AI and automation to boost productivity and efficiency.
eCommerce fraud fast becoming a crisis for merchants
eCommerce fraud is growing fast and financially impacting businesses across the globe, according to new research from Ravelin.
Solving returns crisis: Harnessing tech for a fashionable future
The fashion industry grapples with the repercussions of high return rates, particularly in the realm of clothing purchases.
5 Reasons online retailers should embrace smart content management
In today’s rapidly evolving digital landscape, delivering a seamless and personalised customer journey across every touchpoint has become a critical necessity.
Retailers' Success: Capitalizing on Emerging Consumer Trends
As shopping habits change, digital solutions have become a silver bullet to help retailers build customer loyalty and engagement.
Australia punching above its weight when it comes to entrepreneurship
Australian entrepreneurs are punching well above their weight, ranking third in the world when considering their direct impact on GDP.
Financial frugality and the technology device market
Technology vendors and retailers need to consider the margins and value of their offerings to provide the right mix of affordable ‘value range’ and premium products.
Internet disruptions cost eCommerce retailers millions
Nearly 40% of all eCommerce retailers suffer customer-impacting disruptions, which cost up to $1 million per month.
Manhattan, Google, Zebra benchmark unified commerce retail
Analysis of real purchases and returns across digital and physical journeys finds unified commerce leaders outperform competitors by as much as 6X in revenues.
Flexible payment options vital in boosting eCommerce sales
With the cost-of-living crisis putting pressure on household incomes, the need for flexible payment options has never been more urgent.
BigCommerce advances enterprise platform to drive merchant growth
BOPIS continues to grow and has become an important tool for merchants with online and physical stores to provide a seamless experience between them.
Meet the metaverse generation: What consumers want from the metaverse
“There has been a lot of hype about the potential of the metaverse, but very little is known about what consumers expect."
Oxford spin-out Aistetic’s AI tool for clothing measurements
Oxford University tech spin-out Aistetic’s new AI tool that scans the human body to provide accurate clothing measurements will save billions for UK retailers.
SM Retail partners Fluent Commerce in the Philippines
Fluent Order Management has gone live nationwide for SM Retail with the option to be used by over 50 brands, with Shop SM being the first cab off the rank.
Retailers to leverage technology to get ahead of customer demand
Against an uncertain macro environment, customers are going to be increasingly selective with how and where they spend their money in 2023.
Retailers can boost growth despite eCommerce declines
To achieve ultimate success in online retail, retailers need an end-to-end ecommerce solution that integrates with their business systems.
Leading eCommerce logistics provider expands into ANZ
The company states it is well-positioned to widen its scope and provide customers in the two countries with its professional eCommerce shipping solutions.