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The latest digital commerce news for Asian businesses

Retailers stories

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Digital commerce
VTEX and Adyen partner to extend unified commerce experience
Last week
"Through our partnership we are creating an all-in-one place that allows sellers to meet customers where they are in the buying process and unlock opportunities."
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Commerce Commission
Commission cracks down on sales practices that mislead online shoppers
Last month
The Commerce Commission has issued a formal warning to online gift-box retailer, Occasion Box, for making false and unsubstantiated claims.
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CX
80% of A/NZ’s biggest digital retailers don’t pass Google’s customer experience assessment
August 2022
It’s not easy to say what makes a “good” digital experience. But if you’re focused on revenue, you need to put serious emphasis on how fast and useful a page feels to the customer at the other end.
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Retail
AU retailers rate their states for doing business
August 2022
Retailers are optimistic about economic conditions and potential for business success in their own states, despite the current economic climate. 
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Digital Transformation
Understanding modern retail through the Gen Z filter
July 2022
Retailers face the challenge of managing their own digital transformation while also scrambling to serve the needs of a younger and increasingly online-savvy audience.
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Digital Transformation
Retailers must invest in new tech to keep up with online shopping demand
July 2022
There's a higher demand for more purchasing opportunities at our fingertips, as well as greater expectations when it comes to the online customer experience."
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CX
How focusing on user experience will help your online marketplace thrive
June 2022
Setting up a successful online marketplace calls for more than mere systems integration.
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Cybersecurity
Retailers amongst most targeted by cybercriminals
June 2022
While online shopping has opened up a new world of convenience, it has meant retailers have increasingly become targets of cyber attacks and scammers. 
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Forter
Digital commerce fraud: What it is and how to stop it
May 2022
Australia and New Zealand have experienced a 15% spike in sales from the previous year, continuing a trend that accelerated during the pandemic as the world turned to online shopping.
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Manhattan Associates
Shortening the click-to-customer cycle through smart technologies
May 2022
Speed of delivery without accuracy is a dealbreaker for consumers. How can retailers operating in an omnichannel environment overcome the challenge of click-to-customer cycle times.
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Online shopping
A/NZ shoppers plan to spend less, be more selective
April 2022
For retailers, 2022 is set to be a year of introspection as shoppers across Australia and New Zealand indicate they plan to spend less.
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eCommerce
Aussies vote on the toughest jobs in online shopping
April 2022
Shoppers have revealed how much, or how little, they know about what goes into the online shopping process in a new survey by CouriersPlease. 
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Cloud
Metaverse to disrupt channel strategy for retailers
March 2022
Retailers will have to combine a physical footprint with their virtual reality stores, paying for physical and virtual real estate.
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Shopify
Supply chain woes set to continue in 2022 - Shopify
January 2022
"In the months ahead, we will see logistics companies build more resilient supply chains with a heightened focus on digitisation and decentralisation."
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Digital Transformation
Retail giants abandon paper receipts this Christmas
December 2021
Slyp says partnerships with several leading fashion retailers will see the retailers switch off paper receipt printing for in-store purchases across a combined 42 stores.
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Data analytics
How retailers can transform using data in the cloud
December 2021
Cloud can do much more than reduce a retailer’s cost of computing and data storage. In fact, it can offer new experiences to both employees and customers.
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Online shopping
2021 the year of retention for retailers - report
November 2021
Transparent delivery, flexible payment options and website speed are key factors driving online shoppers.
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Shopify
COVID-19 pandemic continues to change Kiwis' shopping habits, report finds
November 2021
A new survey of New Zealand consumers from Shopify demonstrates the ways New Zealanders are evolving their shopping habits and preferences in line with the COVID-19 pandemic.
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Cybersecurity
Cybercriminals increase attacks on vulnerable retailers as global supply chain crisis worsens
November 2021
“The 2021 holiday shopping season is shaping up to be a nightmare for both retailers and consumers."
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Similarweb
You're invited for breakfast bites: Who's winning the direct-to-consumer battle in eCommerce
November 2021
Many brands are seeing the appeal of selling direct to consumer (DTC), particularly during the massive shifts in buying behaviour during the course of the pandemic.
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Data breach
Aquila Technology customers urged to change passwords after data breach
September 2021
A data breach of the Lower Hutt retailer's systems may have compromised customers’ personal and credit card information.
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Product Management
PIMworks introduces instant product syndication tool
September 2021
The tool allows retailers to syndicate their product data to multiple channels, including Amazon, eBay and Flipkart, with a single click.
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eCommerce
Get prepared to bring in customers, not fraudsters this festive season
August 2021
This checklist is a sure-fire way for eCommerce retailers to get the most out of this year’s holiday shopping season in the new normal.
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Retailers
RangeMe launches global retailer solution in A/NZ market
July 2021
RangeMe, the company behind the world’s largest product discovery and sourcing platform, has launched its global service to retailers in Australia, New Zealand and the wider APAC region.