Revenue management stories
AI agents are quietly reshaping retail, and sluggish loyalty platforms risk losing transactions long before shoppers know they've gone.
AI startups struggling with usage-based pricing may gain a billing fit as the Utrecht-based firm expands for larger customers.
Independent hotels face tighter margins in 2026 as room revenue falls, distribution costs rise and AI reshapes how guests find and book stays.
Australian accommodation operators may soon face higher payment costs as a card surcharge ban pushes them towards bank-to-bank alternatives.
Weaker pricing and higher OTA reliance left independent hotels with lower revenue per room as demand softened in 2025.
Passengers on Asia-Pacific legacy carriers are far more likely to get onboard internet, with 95% of fleets now partly or fully equipped.
Storeganise unveils an AI Connector linking self-storage systems to tools like ChatGPT, letting operators query live data in plain English.
Pullman Phuket Arcadia Naithon Beach lifts market share with IDeaS G3 RMS, driving a 10.3% RGI and 10.5% RevPAR increase year on year.
Cathay Pacific deepens its Adyen tie-up, rolling out direct card acquiring across six key markets including Hong Kong, the US and India.
Access Hospitality appoints former Sage tech leader Aravinda Gollapudi as CTO to steer global platform expansion and agentic AI strategy.
Robinhood Ventures Fund I adds Stripe and ElevenLabs stakes to give retail investors listed access to late-stage private tech firms.
PureFacts and Innover Digital partner to embed AI and automation into revenue operations for asset and wealth managers in key global markets.
RateGain and Juspay unveil RG Pay, an embedded payments layer to boost cross-border checkout performance for global travel brands.
Conga unveils AiMe AI agents to automate pricing, quoting and contracts, promising end-to-end deal flows across Salesforce and Microsoft stacks.
The renewed deal will help the retailer manage prices and markdowns across more than 300 stores as it battles margin pressure and local competition.
Hotel teams could cut hours of admin as Radisson starts using hivr.ai’s software to automate rooming lists across Europe.
Britons are far more likely to reject changing grocery prices than embrace them, with fairness and clear pricing still driving loyalty.
Travellers could soon book rooms inside chatbots as SiteMinder taps AI assistants to drive live hotel rates and reservations.
The nonprofit expects the cloud-based system to cut admin for staff across the country’s largest hostel network and improve guest service.
SPORTL secures GBP £250,000 pre-seed funding to launch a pay-as-you-train fitness booking app with 50 partner gyms across London.