RingCentral stories - Page 2
Maintaining a customer-centric organisation in an increasingly digital world
Wed, 22nd Sep 2021
#
crm
#
uc
#
contact centre
The shift to digital channels and remote collaboration is creating challenges for organisations. Key questions and solutions are explored in this article.
Five must-haves for unified communications to bridge the gaps in a hybrid workplace
Mon, 28th Jun 2021
#
voip
#
contact centre
#
uc
Despite the benefits of remote work, the office will continue to play a key role in how businesses operate in the future.
Having a healthy company culture could mean success during COVID-19
Fri, 13th Nov 2020
#
wfh
#
remote working
#
ringcentral
Creating frequent opportunities for social and professional remote interactions leads to a more engaged, productive workforce, says new study.
Alcatel-Lucent Enterprise and RingCentral launch co-branded cloud solution
Wed, 12th Aug 2020
#
cloud services
#
contact centre
#
alcatel-lucent enterprise
Alcatel-Lucent Enterprise and RingCentral partner to offer cloud communications services worldwide with new co-branded solution.
CommsPlus signs on as Master Agent for Avaya Cloud Office
Mon, 22nd Jun 2020
#
avaya
#
ringcentral
#
it distributors
CommsPlus joins forces with Avaya to bolster cloud comms in Australasia, offering Avaya Cloud Office.
RingCentral launches new partner programme
Thu, 4th Jun 2020
#
contact centre
#
uc
#
partner programmes
Enables qualifying partners to manage the sales process end-to-end for opportunities for organisations of up to 400 employees.
Tritium transforms global communications with RingCentral Australia
Thu, 20th Feb 2020
#
contact centre
#
productivity
#
ringcentral
Tritium has chosen RingCentral Australia as its global communications solution as it looks to support rapid growth and enhance employee productivity.
RingCentral reveals strong financial results for Q4
Tue, 11th Feb 2020
#
contact centre
#
ringcentral
#
financial results
RingCentral's revenue soars 34% YOY to $253m in Q4, bolstering enterprise growth.
RingCentral deploys IT solutions for Sydney's BridgeClimb
Wed, 18th Dec 2019
#
crm
#
dr
#
cloud services
BridgeClimb deployed RingCentral Office and RingCentral Contact Centre Solutions across its entire staff in October 2019 – a rollout that took just seven weeks.
RingCentral pays in stock to work on solutions with Avaya
Mon, 7th Oct 2019
#
uc
#
avaya
#
ringcentral
RingCentral to become exclusive provider of Unified Communications as a Service solutions to Avaya with new strategic partnership.
RingCentral Australia signs with Mia Distribution
Mon, 12th Aug 2019
#
uc
#
contact centre
#
crm
Specialist unified communications distributor automates local hardware fulfilment and provisioning for RingCentral partners and customers.
Rapid growth in UCaaS market driven by range of vendors
Mon, 11th Feb 2019
#
uc
#
mitel
#
ringcentral
New data from Synergy Research Group paints a pretty picture of the unified-communications-as-a-service (UCaaS) market.
How RingCentral aims to expand its customer engagement portfolio
Tue, 15th Jan 2019
#
contact centre
#
cx
#
martech
RingCentral acquires Connect First to boost its customer engagement suite, eyeing global expansion.
Four reasons it’s time to switch to cloud communications
Mon, 31st Dec 2018
#
uc
#
ringcentral
#
cloud communications
Ben Swanson explains why organisations bogged down by legacy PBX systems should move to unified cloud communications sooner, rather than later.
Why UCaaS is the channel’s ‘opportunity of the century’
Mon, 19th Nov 2018
#
contact centre
#
uc
#
martech
The popularity of UCaaS has grown very fast, with larger organisations across major industries like financial services and healthcare embracing it.
RingCentral expands in Asia Pacific with new office in Australia
Tue, 8th May 2018
#
uc
#
apac expansion
#
ringcentral
RingCentral is opening a new office in Australia, appointed an APAC channel sales director, and expanded its number of local partners.
‘App overloaded’ employees want simple comms solution - Survey
Tue, 6th Mar 2018
#
apps
#
ringcentral
#
communication
A survey has revealed that employees are spending up to an hour each day navigating between various communications apps.
Texting for business a vital communications tool
Fri, 29th May 2015
#
texting
#
ringcentral
#
communication
Survey: 80% now use text messages for work, with business texting key to modern communication but risks overload.