Salesforce stories - Page 16
Salesforce cloud tech helps banks fix customer loyalty problem
Thu, 5th Oct 2017
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Banks face loyalty problem with one-third of customers defecting to competitors, says Salesforce. New cloud service aims to change that.
Bluewolf report shows Aussies slow in AI adoption
Tue, 3rd Oct 2017
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The company says just 33% of Australian business professionals surveyed said they expect to increase their current AI investment.
Cloud set to democratise AI for SMBs – Salesforce Area VP
Mon, 18th Sep 2017
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Businesses who take the opportunity to leverage business intelligence from AI will be smarter, faster and more productive.
Sage Australia partners with Morphate and Parvero
Thu, 14th Sep 2017
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Sage Australia expands cloud prowess, collaborating with Salesforce pros Morphate and Parvero to deploy its versatile Sage Live.
Enterprise SaaS market to double in next three years
Mon, 4th Sep 2017
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Microsoft is continuing to take the lead in the enterprise SaaS market, which is forecast to double in size over the coming three years.
Top NZ businesses share Salesforce stories at Basecamp
Mon, 4th Sep 2017
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Over 800 representatives from New Zealand's Salesforce ecosystem of customers, partners and cloud specialists attended the event.
Salesforce announces Summer ‘17 update at Auckland Basecamp
Thu, 31st Aug 2017
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The Basecamp event also featured trailblazing customer stories from Fonterra, HazardCo, Spark Digital and Soul Machines.
Freshworks makes new position to bring in ex Akamai managing director
Fri, 18th Aug 2017
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Freshworks has announced the appointment of SIdharth Malik to the specially created position of chief revenue officer.
Is the end of open source VoIP in sight? Five reasons why it's on the way out
Thu, 10th Aug 2017
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Beware of partner programs that allow more established suppliers of the same solution to undercut new providers.
IBM named a global leader among Salesforce implementation partners
Mon, 7th Aug 2017
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Forrester Research recently released a report that delved into the world of Salesforce implementation partners and selected 11 of the best.
What to look out for when adding applications to your SaaS portfolio
Wed, 2nd Aug 2017
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Applications are not standalone investments and are in fact part of an ecosystem, so IT decision makers must consider their entire SaaS portfolio.
Salesforce Service Cloud goes next-gen with mobile apps & learning platform
Mon, 31st Jul 2017
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Salesforce is taking the next generation of its Service Cloud to customers this week, adding more customisation and an interactive learning platform.
Salesforce Ventures injects funding into Aussie consulting partner
Thu, 27th Jul 2017
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Sqware Peg, a Salesforce consulting partner in Australia, has received funding from Salesforce Ventures as a part of the new SI Trailblazer Fund.
Innovation & AI - top priorities for Asian companies - so what's the hold up?
Fri, 7th Jul 2017
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Asian firms eye innovation to boost loyalty, yet costs and talent gaps stall the tech uptake despite AI's allure, reports Salesforce study.
Salesforce announces advanced AI-powered analytics integration for sales, service, and marketing
Mon, 19th Jun 2017
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Salesforce's new Einstein Analytics imbues CRM with AI, offering predictive insights to enhance sales and marketing strategies.
A trillion-dollar boost: Salesforce releases new research on the economic impact of AI on CRM
Thu, 15th Jun 2017
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By 2021, AI-powered CRM activities could increase global business revenues by US$1.1 trillion and create 800,000 net-new jobs.
Salesforce announces AI-powered B2B marketing solution
Mon, 12th Jun 2017
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Einstein ABM enables marketing and sales teams to precisely target their most valuable accounts, personalise campaigns and engage with prospects.
Bluewolf announces new AI telco Salesforce solution to deliver better CX
Wed, 7th Jun 2017
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Bluewolf integrates IBM Watson APIs, Vlocity and Salesforce Einstein to improve experiences for telecommunication agents and customers.
Salesforce announces US$50m fund to grow cloud consulting firms
Fri, 2nd Jun 2017
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Salesforce unveils a US$50m fund to bolster cloud consulting partners, spurring on the expansion of next-gen consulting firms.
Android Pay integration, Einstein Predictive Sort features announced for Salesforce Commerce Cloud
Fri, 19th May 2017
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The new features allow online retailers to integrate artificial intelligence into the customer experience more.