Shopping stories

A global survey reveals shoppers increasingly expect early, personalised holiday deals and trust AI for recommendations, urging retailers to act faster and smarter.

PriceSpider launches Wayvia, an AI-driven retail platform that enhances brand insights and revenue across channels with 20 years of shopper data.

AI agents will transform retail loyalty by acting as personal concierges, optimising offers, and demanding trust and transparency in shopping experiences.

Mobile app usage in Indonesia has surged during Ramadan, with shopping sessions up 11%, highlighting the cultural significance of the holy month.

Qsic has raised USD $25 million in Series B funding to enhance its AI-driven audio platform, aiming to expand its retail operations and boost its market presence.

ProGlove unveils Warehouse 360, a game-changing platform designed to enhance warehouse efficiency with real-time insights and seamless integration of data.

PayPal's latest research reveals a 9% rise in risky shopping habits among Australians ahead of Boxing Day, raising alarm over potential scams.

Quid and Vantage Discovery have teamed up to revolutionise retail intelligence by merging site search data with social trends, enhancing shopper insights.

As the holiday shopping season approaches, Asian SMBs are urged to adopt seven strategies to unlock international growth and capture global market demand.

Sinch predicts that 2024's Black Friday and Cyber Monday will see a surge in personalised and secure communication strategies to enhance shopper engagement.

NielsenIQ's report shows 40% of global consumers embrace AI for shopping, highlighting a surge in online sales by 11.6% driven by social commerce.

Loop has launched a customisable order tracking solution to enhance shopper engagement, aiming to transform post-purchase experiences for retailers.

Circana's new report reveals social eCommerce as a key driver in accelerating consumer purchases, emphasising the importance of data and personalised experiences for brands.

South Korea's Mohegan INSPIRE Resort has implemented Agilysys' cutting-edge hospitality solutions, optimising operations and enhancing guest experiences at the extensive resort.

Australian workers are leading a global trend of returning to the office, contributing significantly to increased in-store shopping.

In light of soaring expectations for digital experiences, brands need to significantly improve their applications to win over the discerning and demanding 'Application Generation', warns a new study from Cisco.

Surging retail theft via self-checkouts sees cart-based losses doubling in a year, costing the average store over $102k annually, reveals an Everseen report.

Storyblok's research suggests influencer advertising could depreciate festive sales, with 25% of shoppers discouraged by them.

New research shows that most Australians have not used Generative AI tools but are open to the idea, with concerns about potential implications.

As shopping habits change, digital solutions have become a silver bullet to help retailers build customer loyalty and engagement.