eCommerceNews Asia - Technology news for digital commerce decision-makers

Slack stories - Page 5

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Tray.ai launches ITSM Agent to automate IT support tasks

Mon, 28th Apr 2025
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saas
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uc
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digital transformation
Tray.ai launches an AI-powered ITSM Agent that automates routine IT support, cutting human tickets by 75%, boosting efficiency across major firms.
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Moveworks & Stack Overflow partner to enhance AI agents

Wed, 16th Apr 2025
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uc
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cx
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martech
Moveworks has announced a strategic partnership with Stack Overflow, integrating Stack Overflow for Teams into its AI Agent Marketplace to enhance workplace collaboration.
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PagerDuty introduces Agentic AI to enhance operations

Wed, 26th Feb 2025
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data analytics
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cx
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martech
PagerDuty has launched its Agentic AI features in Asia, aiming to boost enterprise digital operations efficiency and reduce costs while enhancing customer satisfaction.
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30,000 Postman workspaces leak API keys & credentials

Fri, 27th Dec 2024
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phishing
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martech
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email security
CloudSEK has uncovered over 30,000 exposed Postman workspaces leaking sensitive API keys, affecting major firms across healthcare, finance, and sports sectors.
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Domo's report unveils AI's impact on digital behaviour

Thu, 26th Dec 2024
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uc
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martech
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commerce systems
Domo's latest Data Never Sleeps report reveals 5.52 billion internet users generate vast data every minute, highlighting AI's growing influence on digital behaviour.
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Singapore workers embrace AI but fear revealing usage

Sat, 14th Dec 2024
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ai
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education, learning & training
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productivity
A Slack report reveals 52% of Singaporean workers use AI, yet 45% are hesitant to disclose this, fearing perceptions of incompetence.
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Salesforce & Warrix enhance collaboration using Slack

Wed, 20th Nov 2024
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digital transformation
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martech
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cdp
Salesforce and Thai sportswear firm Warrix have teamed up to streamline communication and processes using Slack, enhancing collaboration and efficiency.
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Salesforce unveils Agentforce to revolutionise AI agents

Tue, 5th Nov 2024
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cx
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martech
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cdp
Salesforce has unveiled Agentforce, a groundbreaking AI platform enabling businesses to deploy autonomous agents for enhanced efficiency and customer satisfaction.
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Freshworks launches Freddy AI agents for swift deployment

Thu, 24th Oct 2024
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uc
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digital transformation
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cx
Freshworks has launched its Freddy AI Agent, promising rapid, no-code deployment within 30 minutes, aimed at enhancing customer service for midmarket firms.
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PagerDuty unveils AI tools to boost incident management

Wed, 9th Oct 2024
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uc
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cx
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martech
PagerDuty has launched AI-driven tools to enhance its Operations Cloud, improving incident management and reducing downtime for organisations.
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Atomicwork raises USD $14 million, bolsters AI tech & team

Wed, 25th Sep 2024
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uc
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martech
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cdp
Atomicwork raises USD $14 million in seed funding, enhances enterprise AI tech, and fortifies its US team with new leadership to drive future innovations.
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Salesforce & Google Cloud expand AI-driven partnership

Thu, 19th Sep 2024
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martech
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cdp
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ai
Salesforce and Google Cloud deepen ties to boost AI capabilities, unveiling Agentforce. The move promises seamless, secure workflows.
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Salesforce, IBM expand AI partnership for regulated industries

Wed, 18th Sep 2024
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uc
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martech
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cdp
Salesforce and IBM expand their AI collaboration, aiming to empower regulated industries with advanced AI agents while ensuring data security and compliance.
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Salesforce introduces AI productivity updates for Slack

Wed, 18th Sep 2024
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uc
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martech
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application security
Salesforce unveils AI enhancements for Slack, promising to boost team productivity by integrating company data, agents, and apps into a unified work system.
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Workato launches AI-driven platform to enhance business operations

Fri, 13th Sep 2024
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uc
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martech
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cdp
Workato launches Workato Agentic, a low-code AI platform aimed at transforming business operations with AI-driven orchestration, boosting efficiency.
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Proofpoint launches AI-driven Digital Communications Governance solution

Thu, 5th Sep 2024
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uc
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data privacy
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ai
Proofpoint launches its new Digital Communications Governance solution, promising AI-driven insights and robust compliance for organisations across major digital channels.
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Lambdatest unveils KaneAI, the first end-to-end AI test agent

Thu, 22nd Aug 2024
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uc
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devops
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apm
LambdaTest unveils KaneAI, the first end-to-end AI test agent, making test automation more accessible with GenAI-powered natural language prompts and robust debugging.
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Study finds employee use of GenAI apps poses privacy risks

Tue, 6th Aug 2024
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agentic ai
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copilots
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software engineering
Employees' widespread use of GenAI apps poses privacy risks as 30.8% of these tools train on customer data, a new study by Harmonic Security reveals.
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PagerDuty Advance launched to tackle rising digital incidents

Fri, 2nd Aug 2024
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digital transformation
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genai
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ai
PagerDuty has launched its generative AI suite, PagerDuty Advance, to combat the 41% rise in digital incidents costing Australian firms over AUD $1 million each.
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Salesforce & Workday join forces to create AI-driven assistant

Thu, 25th Jul 2024
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martech
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cdp
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genai
Salesforce and Workday team up to offer an AI-powered employee service agent, leveraging unified HR and CRM data to enhance productivity and simplify routine tasks.