Singapore businesses fall behind in meeting customer expectations
Singapore businesses lag behind in their ability to act on customer feedback, and the speed at which they address it, according to Zendesk.
Data strategies shift towards real-time data - DataStax survey
The report revealed that the data race is not only heating up, but rapidly shifting toward real-time data - the data that powers in-the-moment use cases.
Business leaders struggling to seize new opportunities
New research examines the impact of Covid-19 on the digital workplace and how technology can enable new ways of working.
Midwinter launches MultiGoal optimisation engine
Midwinter, a Bravura Solutions Limited company, has announced the extension of its advice software with the launch of MultiGoal, a strategic goal optimisation engine for financial advisers.
Enterprise Resource Planning
Changing the customer engagement game with ERP
In this climate especially, deliberate and actionable strategies to enhance the customer experience should be at the top of the to do list.
Slower spending, turbulent economy to make 2023 planning difficult
Business leaders who plan for “business as usual" modest spending increases in the year ahead will fall short, according to Forrester.
Game review: Animal Crossing New Horizons Happy Home Paradise DLC
The DLC is based on the 3DS game Happy Home designer. Back then, while the game was popular, it was a little weird that the game was released as a standalone game.
AU businesses not realising value from tech investments
Australian business is being hampered by a lack of alignment between corporate strategy and execution excellence.
The proof is in the pudding: How to navigate to CX excellence
What makes the customer experience (CX) at some businesses better than others, you might ask? The answer is an intimate understanding of customers as individuals rather than a collective.
Micro-mobility companies caught at a crossroads - study
Reformulating models, operations and goals, shared micro-mobility companies can tap into a market worth US$9 billion in ride revenues in 2030.
NZ’s Cyber Resilience Framework to be evolving and potentially automated
The government's already putting $2.4 million into the Cyber Resilience Framework in its initial stages, what is it and why is it important?
CISOs need to consider a risk-based cybersecurity strategy
Rather than talking in terms of attack vectors and vulnerabilities, CISOs and security decision-makers must look at actual business risk.
How to increase the success rate of business data projects
Amid changing economic conditions and uncertainties about supply chains and staff availability, it's never been more important for New Zealand organisations to be innovative.
Why comprehensive and secure SD-WAN solutions are essential for business success
And as the network and potential attack surface continue to expand with the proliferation of connected devices and remote work environments, the need for a secure wide area network (WAN) approach has grown significantly.
Micro Focus accelerates cloud and modernisation strategies
These enhanced solutions enable information technology teams to modernise COBOL and mainframe applications for deployment to the cloud.
Schneider Electric ups the ante on sustainability strategy
"We've made some progress but to avoid a major energy challenge, all data centres - including distributed edge data centres - must be more sustainable."
Qlik releases new capabilities, underpinned by Snowflake integration
“We're seeing continued customer success and growth in demand to leverage Qlik and Snowflake together to advance cloud data analytics strategies."
Aligned Data Centers increases sustainability-linked loan
Aligned Data Centers has increased its sustainability-linked loan from $375 million to $1.75 billion to speed up the next phase of its strategic growth.
Vodafone NZ buys remaining stake in retail joint venture
Vodafone New Zealand has purchased the remaining 50% stake in the specialist joint venture (JV) with private equity company Millennium Corp.
Why enterprise records management should be part of any digital transformation strategy
Modern organisations create and rely upon an enormous volume of content, and digital records make up a significant proportion of that content.
ThoughtLab reveals 10 best practices for cybersecurity in 2022
The benchmarking study reveals best practices that can reduce the probability of a material breach and the time it takes to find and respond to those that happen.
Aussie data & analytic execs not confident in data strategy
Less than half of Australian data and analytics leaders are confident in their data strategy as siloes and lack of culture prevent innovation.
Spark launches Microsoft Dynamics 365 upgrade across enterprise
Spark and Microsoft NZ have recently collaborated to launch Microsoft Dynamics 365 across the entire Spark business enterprise.
Businesses unable to properly succeed in data economy
Only 6% of businesses use, access, and share data and data services in a way that grants them all the business benefits provided by a robust data strategy.