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Unpacking the Impact of Agentic Commerce Across ANZ
Digital Transformation

Unpacking the Impact of Agentic Commerce Across ANZ

Retailers risk losing basket share as AI shoppers favour loyalty platforms that can verify offers and rewards in milliseconds.

By Jonathan Reeve • 5 min read • Last month
Forsana expands retail reach across New Zealand & Australia
Agricultural Technology

Forsana expands retail reach across New Zealand & Australia

The expansion should lift Forsana into more than 600 stores as it targets farmers and households with hydrogen peroxide products.

By Mark Tarre • 4 min read • Mon, 30th Mar 2026
AoFrio moves Chief Revenue Officer James Rice to Atlanta
Software-as-a-Service

AoFrio moves Chief Revenue Officer James Rice to Atlanta

AoFrio shifts Chief Revenue Officer James Rice to Atlanta to spearhead US growth and deepen global ties for its connected cooler tech.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 25th Mar 2026
Explainer: The digital shock that ended Sanity's reign
Partner Programmes

Explainer: The digital shock that ended Sanity's reign

Once a 400-store giant of CDs and DVDs, Sanity has shrunk to a regional chain as downloads, streaming and rising costs reshape retail.

By Karen Joy Bacudo • 5 min read • Mon, 2nd Mar 2026
Fashion & electronics lead global eCommerce price swings
Data Analytics

Fashion & electronics lead global eCommerce price swings

Fashion and electronics see the sharpest online price swings, as Decodo data shows retailers repricing items every few hours worldwide.

By Sofiah Nichole Salivio • 4 min read • Sat, 21st Feb 2026
Ethique founder launches tablets to replace soft drinks
Supply Chain

Ethique founder launches tablets to replace soft drinks

Ethique founder Brianne West unveils Incrediballs, plastic-free effervescent tablets aiming to replace bottled soft drinks worldwide.

By Mark Tarre • 4 min read • Tue, 10th Feb 2026
Technology and the Shift in Managing 'Personalised Offers'
Data Analytics

Technology and the Shift in Managing 'Personalised Offers'

Retailers are racing from blunt discounts to AI-driven one-to-one offers, promising sharper margins and loyalty in APAC's crowded market.

By Jonathan Reeve • 7 min read • Mon, 9th Feb 2026

Stories from Other Regions

Supermarkets stories

Vodafone tightens control of VodafoneThree after merger
Network Infrastructure

Vodafone tightens control of VodafoneThree after merger

Control of the merged UK mobile venture gives Vodafone a freer hand as regulators monitor competition safeguards and network investment promises.

By Mark Tarre • 5 min read • 2 days ago
Woolworths & Coles top AI grocery visibility in Australia
Digital Transformation

Woolworths & Coles top AI grocery visibility in Australia

AI-generated shopping answers are steering more supermarket discovery, with local chains still beating Amazon in Australian grocery searches.

By Mark Tarre • 4 min read • Last week
Visa adds Australian banks to AI payments programme
Digital Transformation

Visa adds Australian banks to AI payments programme

Australian banks are now trialling AI-led purchases under Visa's controls, as the payments group seeks to protect consent and spending limits.

By Sean Mitchell • 5 min read • Last month
Most UK shoppers oppose dynamic pricing for groceries
Customer Experience

Most UK shoppers oppose dynamic pricing for groceries

Britons are far more likely to reject changing grocery prices than embrace them, with fairness and clear pricing still driving loyalty.

By Shannon Williams • 3 min read • Last month
Iceland uses AI to boost stock availability across UK
Software-as-a-Service

Iceland uses AI to boost stock availability across UK

Shoppers should see fewer empty shelves as the grocery chain rolls out AI-driven replenishment across more than 1,000 UK stores and online.

By Karen Joy Bacudo • 3 min read • Last month
Co-op extends VoCoVo headset rollout to 2,300 stores
Customer Experience

Co-op extends VoCoVo headset rollout to 2,300 stores

Co-op signs five-year VoCoVo deal to roll out upgraded S5 Pro headsets to 2,300 UK stores, boosting safety and service on the shop floor.

By Sofiah Nichole Salivio • 4 min read • Wed, 18th Mar 2026
Security expert links NZ retail crime spike to inflation
Surveillance

Security expert links NZ retail crime spike to inflation

A security expert says NZ's retail crime 'wave' is overstated, blaming inflation and new reporting systems rather than a crime explosion.

By Kaleah Salmon • 4 min read • Tue, 10th Mar 2026
Pharmacies urged to modernise retail tech for margins
Network Infrastructure

Pharmacies urged to modernise retail tech for margins

Canary IT warns pharmacies to modernise integrated retail tech and loyalty tools or risk eroding margins amid rising costs and competition.

By Mark Tarre • 4 min read • Fri, 6th Mar 2026
AoFrio hits record revenue as EBITDA jumps 40 percent
Data Analytics

AoFrio hits record revenue as EBITDA jumps 40 percent

AoFrio posts record NZD $83.2 million revenue as EBITDA jumps 40%, but tariff headwinds leave sales short of guidance for the year.

By Mark Tarre • 5 min read • Fri, 27th Feb 2026
Daikin unveils DeVap evaporator range for Australia
DevOps

Daikin unveils DeVap evaporator range for Australia

Daikin launches DeVap evaporator range in Australia, targeting supermarkets, hospitality and cold chain sites with locally tailored designs.

By Kaleah Salmon • 3 min read • Thu, 12th Feb 2026